The Black Swan Ockham

Opiniones sobre The Black Swan Ockham de comensales del restaurante. Basadas en valoraciones recientes.

1. GM

   GusyMaria VIP

   Gran Boston8 opiniones

   1.0

   Fecha de la visita: 1 de junio de 2024

   1. Global 1
   2. Comida 2
   3. Servicio 4
   4. Ambiente 3

   No nos gusto nada! Muy grasosa la comida y no hay muchas cosas que ofrecen en el carta
   

   The Black Swan OckhamRespondió el 25 de julio de 2024

   Dear GusyMaria sorry about your recent experience, we have changed the menu since your last vist. come and try again Thanks
   

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2. a

   andre

   Surrey1 reseña

   2.0

   Comieron hace 7 días

   1. Global 2
   2. Comida 1
   3. Servicio 3
   4. Ambiente 3

   The staff and the setting were ok but the quality of the food and the standard of the cooking was very poor
   

   The Black Swan OckhamRespondió hace 2 días

   Dear Andre, We are very sorry to hear you didn't enjoy your meal with us. We cook only fresh food and if you mentioned anything during your visit, we would've replaced your meal as we take pride in making each customer happy. Many thanks, Diana
   

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3. OT

   Comensal de OpenTable

   Sussex Occidental1 reseña

   5.0

   Fecha de la visita: 2 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Lovely Sunday lunch - the service is always brilliant and they are excellent with my dad who has limited mobility
   

   The Black Swan OckhamRespondió el 2 de marzo de 2025

   Dear Anonymous, Thank you so much for your review!! We hope to see you again. Many thanks, Diana
   

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4. P

   Paula

   Bath1 reseña

   5.0

   Fecha de la visita: 1 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Amazing food and good value for money food, staff so accommodating
   

   The Black Swan OckhamRespondió el 2 de marzo de 2025

   Dear Paula, Thank you so much for your kind review. We hope to see you again soon!! Many thanks, Diana
   

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5. S

   Sally

   Londres2 opiniones

   5.0

   Fecha de la visita: 25 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   I met up with my friends for a meal at the Black Swan . The food and service was excellent. The staff went out of their way to accommodate any requests we made . We would all highly recommend The Black Swan .
   

   The Black Swan OckhamRespondió el 26 de febrero de 2025

   Dear Sally We are glad you enjoy your meal. We hope to see you soon again Stef
   

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6. G

   Graham

   Surrey1 reseña

   5.0

   Fecha de la visita: 21 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   We all had different dishes, yet each one was presented well, and the food was excellent. We will be returning.
   

   The Black Swan OckhamRespondió el 25 de febrero de 2025

   Hi Graham , Thank you very much for your beautiful review, I will pass onto the team Many thanks Barbara
   

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7. F

   Fred

   Surrey1 reseña

   5.0

   Fecha de la visita: 15 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Very good pub with a great menu of classics and more modern dishes giving a good choice. We were not disappointed and will go back
   

   The Black Swan OckhamRespondió el 16 de febrero de 2025

   Thank you for the kind words Fred, We are thrilled that you enjoyed your visit and look forward to seeing you again soon. Kind Regards The Black Swan
   

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8. J

   Julia

   Londres1 reseña

   5.0

   Fecha de la visita: 15 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Had a lovely afternoon with a friend. Food was great. Atmosphere was cosy and we were able to chat easily. Service was very good Thanks Black swan
   

   The Black Swan OckhamRespondió el 16 de febrero de 2025

   Thank you for the lovely review Julia. We hope to see you again soon Kind Regards The Black Swan
   

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9. P

   Paul

   Dublín1 reseña

   5.0

   Fecha de la visita: 14 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Good food, great service, would definitely go back again in the future.
   

   The Black Swan OckhamRespondió el 20 de febrero de 2025

   Hi Paul, Thank you for the lovely review and we look forward to hosting you again soon! Kind Regards The Black Swan
   

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10. C

    Christy

    Londres3 opiniones

    3.0

    Fecha de la visita: 14 de febrero de 2025

    1. Global 3
    2. Comida 4
    3. Servicio 5
    4. Ambiente 5

    Lovely dinner and great service. Only reasons for 3 star review is that firstly, a 12.5% tip is automatically added.. I like to decide what tip I feel is deserved, not have it decided for me! And secondly, the menu (Valentines menu) was incredibly basic which was a shame. I wouldn’t return simply due to the tip issue, I find that shocking.
    

    The Black Swan OckhamRespondió el 16 de febrero de 2025

    Hi Christy, Please understand that on the bottom of all our menus that it is stated that a discretionary service charge is added to all bills that receive table service. If this would have been an issue we would have more than happily removed this for you on the day as it is down to the discretion of the customer whether they wish to pay this. We do hope however you received the great service we strive for. Kind regards The Black Swan
    

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