Ruth's Chris Steak House - Chattanooga

Opiniones sobre Ruth's Chris Steak House - Chattanooga de comensales del restaurante. Basadas en valoraciones recientes.

1. K

   Kim

   Este de Tennessee1 reseña

   2.0

   Comieron hace 2 días

   1. Global 2
   2. Comida 1
   3. Servicio 5
   4. Ambiente 4

   POOR quality of filet!! Could not even cut it or eat it.
   

   Ruth's Chris Steak House - ChattanoogaRespondió hace 1 día

   Kim, we're sorry to hear about your recent dining experience at Ruth's Chris Chattanooga. We take pride in the quality of our steaks, and it's disappointing to hear that we didn't live up to our reputation, standards, or your expectations. Your feedback is important to us, and we will certainly take it into consideration as we continually strive to improve our food and service. We hope to have the opportunity to serve you again and provide a better experience, but feel free to reach out to me directly should you care to discuss your visit in more detail. Megan Cromwell, Director of Guest Relations (864) 248-1723
   

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2. K

   Kimberly

   Toronto1 reseña

   2.0

   Comieron hace 2 días

   1. Global 2
   2. Comida 1
   3. Servicio 5
   4. Ambiente 3

   Food was horrible. Calamari was rubbery, the rib steak and mushrooms were overpowered with butter…couldn’t eat it. Broccoli was the only thing we enjoyed. Did not say anything as the server was great.
   

   Ruth's Chris Steak House - ChattanoogaRespondió hace 1 día

   Kimberly, we're sorry to hear that your experience with us didn't meet your expectations. We take pride in our food quality, and it definitely seems like we missed the mark this time. We appreciate your feedback on these items and will be sure to share them with the chef, as we're always looking for ways to improve. It's nice to know that your server took great care of you, but we hope to have the opportunity to provide you with a better experience all the way around in the future. Please don't hesitate to reach out to me directly if I can assist you further, as I would be happy to try and make things right. Megan Cromwell, Director of Guest Relations (864) 248-1723
   

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3. S

   Steve VIP

   Las Vegas7 opiniones

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Was great as always! Food met expectations and service was slow initially but then was great!
   

   Ruth's Chris Steak House - ChattanoogaRespondió hace 1 día

   Thank you so much for your wonderful review, Steve! We're thrilled to hear that you enjoyed your experience at Ruth's Chris Chattanooga. We always strive to deliver great food and service, and we're glad to know that we met your expectations. We apologize if our service was a bit slow initially, but we're happy to know that you enjoyed the food and found our team to be helpful overall. We look forward to serving you again soon! Megan Cromwell, Director of Guest Relations
   

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4. C

   Corey

   Las Vegas3 opiniones

   3.0

   Fecha de la visita: 9 de abril de 2025

   1. Global 3
   2. Comida 1
   3. Servicio 5
   4. Ambiente 4

   Our service was wonderful, let me begin here. Our server was excellent; engaging and prompt. Unfortunately, our food was very subpar, especially for an institution so well respected for its quality. Our calamari had to be sent back as it was overcooked to the point of dehydration. The mashed potatoes had a distinct metallic flavor, as though the garlic had been burned before being added. Our strip steak had large pieces of gristle and a tendon leaving a good portion of the steak inedible. Our server addressed what could be done but at some point, we ate what we could and finished our meal. I’m afraid this one meal may have finished my desire to dine at Ruth’s Chris again.
   

   Ruth's Chris Steak House - ChattanoogaRespondió hace 1 día

   Thank you for your feedback, Corey. We're glad to hear that our service met your expectations. However, we're truly sorry to hear about your experience with our food. We do pride ourselves on the quality of our dishes, and it's disappointing to know that we didn't hit the mark this time. We take your comments seriously and will use them to improve. We hope you'll give us one more chance to make it right, so please feel free to reach out to me directly if I can be of any further assistance. Megan Cromwell, Director of Guest Relations (864) 248-1723
   

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5. J

   James

   Este de Tennessee1 reseña

   5.0

   Fecha de la visita: 9 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Ruth Chris staff and front people were outstanding! Every dish displayed as vision off appeal. Promptly cleared after finished beautiful for my wife and I.. it was our 20th Anniversary, made so special by the Staff and Chiefs at Ruth Chris Chattanooga, TN Thank to the Staff!!
   

   Ruth's Chris Steak House - ChattanoogaRespondió hace 1 día

   James, we're thrilled that you chose Ruth's Chris Chattanooga for your anniversary celebration and that our staff made it special for you! It's wonderful to know that our team was able to quickly and beautifully service your needs. We always strive to impress our guests, and it sounds like we hit the mark for you and your wife on this special occasion. Thank you for taking the time to share your experience. We look forward to serving you again soon! Happy 20th Anniversary!! Megan Cromwell, Director of Guest Relations
   

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6. C

   Chris

   Unspecified1 reseña

   3.0

   Fecha de la visita: 7 de abril de 2025

   1. Global 3
   2. Comida 2
   3. Servicio 5
   4. Ambiente 4

   This is the second time we have been there this year and we’re pretty let down on the 2nd trip. Steak did not have that wow flavor it had the first time. I know all cuts are different but we had a good 20% of the steak that was grissly and fatty. I got the asparagus as a side and it’s nothing special, especially for the price. Service was fine.
   

   Ruth's Chris Steak House - ChattanoogaRespondió hace 1 día

   Thanks for visiting us, Chris. We're sorry to hear that your second visit didn't meet your expectations from your first time dining with us. We appreciate your feedback on the steak and asparagus, and we're glad you found our service satisfactory. We're always striving to improve and your comments will help us do just that. I'd be happy to try and ensure that we get back on track on your next visit--should you decide to give us another chance--so feel free to reach out to me directly if you have a moment to discuss. Megan Cromwell, Director of Guest Relations (864) 248-1723
   

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7. M

   Maria VIP

   Chicago15 opiniones

   5.0

   Fecha de la visita: 4 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our first time there and it was a great! Will definitely be back
   

   Ruth's Chris Steak House - ChattanoogaRespondió hace 1 día

   Welcome to Ruth's Chris, Maria! Thanks for the feedback! We're thrilled to hear that you had a great first-time experience with us in Chattanooga. It's wonderful to know that you enjoyed our food, service, and found good value in our offerings. We appreciate your kind words and look forward to welcoming you back soon! Megan Cromwell, Director of Guest Relations
   

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8. C

   Chris

   Atlanta8 opiniones

   5.0

   Fecha de la visita: 3 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Wonderful! Always an awesome experience. Gil is an amazing server!
   

   Ruth's Chris Steak House - ChattanoogaRespondió hace 1 día

   Thanks for the feedback, Chris! We're thrilled to hear that you always have an awesome experience at Ruth's Chris Chattanooga. It's wonderful knowing that Gil did such a great job taking care of you; he is indeed an amazing server! We always strive to provide the best to our guests, and your words affirm that we're on the right path. We look forward to serving you again soon! Megan Cromwell, Director of Guest Relations
   

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9. C

   Christy VIP

   Raleigh8 opiniones

   1.0

   Fecha de la visita: 31 de marzo de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 5
   4. Ambiente 3

   I'm a very frequent diner st Ruth's Chris. I was very disappointed with this visit.
   

   Ruth's Chris Steak House - ChattanoogaRespondió hace 1 día

   Thanks for the review, Christy! We're sorry to hear that your recent visit to Ruth's Chris Chattanooga didn't meet your expectations. As such an experienced diner with our brand, you certainly know the standards we should be meeting. It's disappointing to know that you found our calamari and lobster mac and cheese lacking in comparison to other locations. While it's nice to hear that your server did provide top-notch service, it's clear that we missed the mark with your overall experience. We appreciate your feedback and will be sure to share it with our chefs to improve. We'd value the opportunity to serve you again and make your experience better, so feel free to reach out to me directly if I can help. Megan Cromwell, Director of Guest Relations (864) 248-1723
   

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10. D

    Darryl

    Este de Tennessee1 reseña

    5.0

    Fecha de la visita: 29 de marzo de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Most definitely will be going back the people was amazing. the food was absolutely amazing
    

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