Fecha de la visita: 14 de febrero de 2024
- Global 1
- Comida 1
- Servicio 1
- Ambiente 1
We arrived to White Castle a few minutes before our reservation. It took about 10 minutes to be greater before being sat. We were sitting there for 20 minutes without the manager/server even acknowledging us. Our toddler had a melt down after about 10 minutes because he was hungry and thirsty but we were unable to place an order. We got up to leave and the manager just gave us a blank stare while we were getting up.
The location was not that busy to justify the poor service. We have been going to White Castle for over 10 years for Valentine’s Day, this was by far the poorest experience yet.