West Texas Chophouse - Airway

Opiniones sobre West Texas Chophouse - Airway de comensales del restaurante. Basadas en valoraciones recientes.

1. M

   Mayra

   Chihuahua2 opiniones

   5.0

   Fecha de la visita: 10 de noviembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Fue mi primera vez y me encantó volveré más seguido
   

   West Texas Chophouse - AirwayRespondió el 11 de noviembre de 2024

   Hi Mayra! Thank you for your fantastic review of West Texas Chophouse! We're thrilled to hear that you loved your first visit and had a great experience. Our team works hard to create a welcoming atmosphere and serve delicious food, and it’s wonderful to know we succeeded during your time with us. We can’t wait to welcome you back for more meals in the future! Your support means so much to us!
   

   ¿Te ha parecido útil?

2. OT

   Comensal de OpenTable

   El Paso1 reseña

   5.0

   Fecha de la visita: 10 de marzo de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Muy bueno y servicio muy amable estuvo delicioso Gracias
   

   ¿Te ha parecido útil?

3. OT

   Comensal de OpenTable

   México2 opiniones

   3.0

   Fecha de la visita: 12 de junio de 2022

   1. Global 3
   2. Comida 2
   3. Servicio 3
   4. Ambiente 4

   El lugar bien. Desgraciadamente el corte que ordenamos 3/4 (ribeye 16) quemado por fuera y crudo por dentro. Una lástima pues un buen corte mal preparado.
   

   West Texas Chophouse - AirwayRespondió el 15 de junio de 2022

   Querido Guest, gracias por hacernos saber acerca de tu reciente experiencia en West Texas Chophouse. Sentimos que tu experiencia no haya sido la mejor. Hablaremos del tema con el equipo. Esperamos volver a verte pronto!
   

   ¿Te ha parecido útil?

4. JA

   JoseA

   El Paso1 reseña

   5.0

   Fecha de la visita: 10 de noviembre de 2019

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   SERVICIO DE CALIDAD, EXCELENTE COMIDA, BUEN AMBIENTE, MUY CMODAS INSTALACIONES, TODO PERFECTO!
   

   ¿Te ha parecido útil?

5. OT

   Comensal de OpenTable

   Amarillo1 reseña

   1.0

   Fecha de la visita: 6 de marzo de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 5
   4. Ambiente 1

   They overcooked my steak. I asked for a medium rare steak and got a well done steak.
   

   West Texas Chophouse - AirwayRespondió el 7 de marzo de 2025

   Dear Customer, Thank you for sharing your experience at West Texas Chophouse. We sincerely apologize for the overcooked steak and understand how disappointing that can be. Your feedback is important, and we will address your concerns with our kitchen team to ensure improvements are made. We appreciate you bringing this to our attention and hope you might consider giving us another chance in the future. Best regards, West Texas Chophouse Team
   

   ¿Te ha parecido útil?

6. J

   Justin VIP

   Condado de Orange1 reseña

   2.0

   Fecha de la visita: 9 de febrero de 2025

   1. Global 2
   2. Comida 5
   3. Servicio 1
   4. Ambiente 5

   Our food was very good. Unfortunately the service was not great.
   

   West Texas Chophouse - AirwayRespondió el 10 de febrero de 2025

   Dear Justin, Thank you for your feedback about your recent visit to West Texas Chophouse. We're glad to hear that you enjoyed the food, but we sincerely apologize for the service issues you experienced. We strive to provide a high level of service, and it's clear we fell short during your visit. Your comments will be reviewed with our team as we work to improve. We appreciate your input and hope you'll consider giving us another chance in the future. Best Regards, West Texas Chophouse Team
   

   A 1 persona le ha parecido útil

7. Z

   Zachary

   El Paso1 reseña

   2.0

   Fecha de la visita: 19 de enero de 2025

   1. Global 2
   2. Comida 5
   3. Servicio 1
   4. Ambiente 1

   The food was phenomenal, but that was the only thing. Went on a Saturday night and honestly, felt like we got sat in a corner and forgotten about. The music was loud, the atmosphere was equally loud, to the point where half of my conversations with my wife were us saying “huh?” back and forth to each other. Like I said, the food was phenomenal, but the service and the vibe of the restaurant totally killed the experience for us. Won’t be coming back.
   

   West Texas Chophouse - AirwayRespondió el 20 de enero de 2025

   Dear Zachary, Thank you for taking the time to share your experience at West Texas Chophouse. We're glad to hear that you enjoyed the food, but we sincerely apologize for the service and atmosphere issues you encountered. It’s disappointing to know that your experience was affected by loud music and the feeling of being overlooked. Your feedback is valuable, and we will look into these concerns to improve our guest experience. We appreciate your insights and hope you might consider visiting us again in the future. Best Regards, West Texas Chophouse Team
   

   A 1 persona le ha parecido útil

8. A

   Andrew

   El Paso4 opiniones

   2.0

   Fecha de la visita: 16 de enero de 2025

   1. Global 2
   2. Comida 3
   3. Servicio 2
   4. Ambiente 3

   Didn’t have the greatest experience. Noticed multiple servers and bartender going in and out of bathroom with apron on while on the shift. Told manager our feedback about what we witnessed and seems like he dismissed our concerns for other people’s health. Very unhygienic. Our server Gabriela on the other hand was amazing 
   

   West Texas Chophouse - AirwayRespondió el 16 de enero de 2025

   Dear Andrew, Thank you for sharing your experience at West Texas Chophouse. We sincerely apologize for the concerns you raised regarding hygiene and the response from our manager. Your feedback is important, and we take such matters seriously. We're glad to hear that Gabriela provided you with excellent service, and we will look into the issues you mentioned to ensure a better experience for our guests in the future. Thank you once again for your insights. Best Regards, West Texas Chophouse Team
   

   A 1 persona le ha parecido útil

9. S

   Shalom

   Austin1 reseña

   4.0

   Fecha de la visita: 1 de enero de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   Great setting,good food and good service. Always a great time!
   

   West Texas Chophouse - AirwayRespondió el 3 de enero de 2025

   Hi Shalom, thank you for your review! We're delighted to hear that you enjoyed the setting, food, and service at West Texas Chophouse. Your positive feedback is greatly appreciated, and we will continue to strive for excellence in all aspects of your dining experience. We look forward to welcoming you back for another great time soon!
   

   ¿Te ha parecido útil?

10. K

    Kagan

    Orlando1 reseña

    3.0

    Fecha de la visita: 1 de enero de 2025

    1. Global 3
    2. Comida 3
    3. Servicio 1
    4. Ambiente 4

    Food was good, not what we expected. However service was very poor. Waitresses had hair down and continued to play with their hair then proceeded to pick up food orders. We let our waitress know so she could inform someone and after we told her, she began to walk up to us playing with her hair like she was mocking what we had told her. Not very sanitary! Won’t come here again
    

    ¿Te ha parecido útil?