Terra Restaurant at Tottington

Opiniones sobre Terra Restaurant at Tottington de comensales del restaurante. Basadas en valoraciones recientes.

1. W

   Wendy

   Londres2 opiniones

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Visited as group of 3 for Afternoon Tea for a 90th birthday. From the moment the door was opened for us to the moment we left, nothing was too much trouble for any of the staff. The table was in a quiet area (as we requested). The food was absolutely lovely, perfect sandwiches, quiche, sausage roll, then a huge scone with delicious clotted cream and jam then brownies, shortbread biscuits, carrot cake & mini trifle. The birthday girl was presented with a glass of bubbles, had Happy birthday sung to her & given an extra piece of carrot cake with a candle! Absolutely outstanding food & service at a lovely restaurant in a gorgeous countryside setting. Thank you for making my friends birthday extra special ⭐️
   

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2. G

   Garry

   Sussex Occidental2 opiniones

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Lovely setting, great service, wonderful food. Very relaxing atmosphere.
   

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3. T

   Teresa

   Sussex Occidental1 reseña

   5.0

   Comieron hace 3 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Thank you for making Mr and Mrs Broom's Anniversary so special. Teresa
   

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4. K

   Kathleen

   Brighton3 opiniones

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We’ve just had a fantastic birthday lunch. The food was beautifully presented and tasted delicious. Nothing was too much trouble for the staff. Catering for one guests gf meal to serving her just the ginger ice cream without the rest of the dessert! Attention to detail, kind and friendly staff! Weee greeted with alcohol free drink as celebrated two birthdays, and a sweet treat at the end. Well done Chef , waitress and barman.
   

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5. C

   Chris

   Sussex Occidental1 reseña

   3.0

   Comieron hace 7 días

   1. Global 3
   2. Comida 4
   3. Servicio 1
   4. Ambiente 2

   Food was good. Service really wasn't. It was slow. A Wine glass was taken with Wine still in it, that was then spilt over the table. Dessert order got lost and forgotten about. We had to ask twice for sugar for the coffee, and 12.5% automatically added to the bill for service seems a little steep. Especially when the service wasn't great.
   

   Terra Restaurant at TottingtonRespondió hace 4 días

   Hi Chris, Thank you for taking our call on Monday, I am so sorry you didn't receive the service or the hospitality that guests come to expect from us. I know from our conversation that you really enjoyed the food and we look forward to seeing you again soon so we can enjoy and appreciate the warmth of welcome and hospitality from our team.
   

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6. N

   Nikola

   Sussex Occidental1 reseña

   1.0

   Fecha de la visita: 2 de marzo de 2025

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 1

   The food wasn’t amazing but not terrible. The beef was overcooked and the chicken was very dry for the roasts. The service was kind but took 1 1/2 to serve the food which was outrageous for a restaurant that costs quite a penny. They did offer to take off service charge after complaining but in reality that should of been done automatically. Definitely not coming back to a place that serves food that my local pub can do quicker and probably even better. The only good thing about this place is the views especially when eating outside.
   

   Terra Restaurant at TottingtonRespondió el 2 de marzo de 2025

   Thanks for taking my earlier call. We try very hard and are proud to deliver great hospitality. We care; if we don't think we've been at our best we will be the first to say. You were greeted today by Phil who responded to your request to seat an additional guest as you had only booked for 4 and not 5 so he offered the table of your choice with firepit as an alternative as you preferred to be outside. You arrived at 12.15 and had paid and left by 13.47. 1.5hrs for 5guests dining for drinks, starters and mains & freshly cooked food is more than acceptable. Arthur who served you said your feedback had been good but after saying that service was slow, service charge was removed by him without question. We think our food and service is amazing and we are sorry to read you won't be returning.
   

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7. M

   Martin

   Hampshire1 reseña

   5.0

   Fecha de la visita: 24 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The food and service was excellent as always. Went on a Monday night so very quiet
   

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8. J

   Judith

   Devon1 reseña

   5.0

   Fecha de la visita: 23 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   A relaxed dining experience within a lovely restaurant. Excellent staff with attention to detail. Exceptional food, especially with focus on outstanding local produce
   

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9. r

   richard

   Sussex Occidental1 reseña

   5.0

   Fecha de la visita: 23 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 3
   4. Ambiente 5

   Loved coming here for the first time. Great atmosphere and lovely decor. The food was amazing however not sure what went wrong with the stuffing. It was also an extra charge and it was very disappointing. Very dry and tasteless. The service unfortunately wasn’t great either. We had to ask to order every-time. Apart from that, super impressed with everything else
   

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10. D

    Darren

    Sussex Occidental1 reseña

    5.0

    Fecha de la visita: 23 de febrero de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Lovely meal with good service A bit pricey, but you get what you pay for Will definitely go again
    

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