Tom Brown's Restaurant - Madison

Opiniones sobre Tom Brown's Restaurant - Madison de comensales del restaurante. Basadas en valoraciones recientes.

1. T

   Teresa

   Alabama2 opiniones

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   TB never disappoints! We had the best waitress, Cheyenne, who took excellent care of us. The atmosphere is always pleasant and such a treat to enjoy.
   

   Tom Brown's Restaurant - MadisonHa respondido hoy

   Hi Teresa, Thank you so much for your wonderful review! We're thrilled to hear that you had a wonderful experience and that Cheyanne took such great care of you. We will be sure to pass along your kind words to her. We look forward to welcoming you back to another great experience.
   

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2. C

   Charlene VIP

   Georgia costera5 opiniones

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Fabulous cocktails and delicious desserts were my favorite’
   

   Tom Brown's Restaurant - MadisonRespondió hace 2 días

   Hi Charlene, Thank you for your rating and review! We are glad you enjoyed the cocktails and desserts. We strive to provide excellent service and food for all our guests. We hope to welcome you in again for another dining experience soon.
   

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3. E

   Erin

   Alabama1 reseña

   5.0

   Fecha de la visita: 14 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We love TB’s!!! Celebrated my husbands birthday tonight & they made it special as always. Food was top notch
   

   Tom Brown's Restaurant - MadisonRespondió el 15 de marzo de 2025

   Hi Erin, Thank you for sharing your experience with us and choosing us to celebrate your husband's birthday. We are glad the food and service was top notch for you. We hope to see you again soon!
   

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4. T

   Taiki

   Alabama1 reseña

   5.0

   Fecha de la visita: 12 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   The atmosphere was great, and the food was delicious. I’d love to go again!
   

   Tom Brown's Restaurant - MadisonRespondió el 15 de marzo de 2025

   Hi Taiki, Glad you you enjoyed your time at Tom Brown's Restaurant. Thank you for sharing- it truly means a lot to our team. We hope to see you again soon!
   

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5. OT

   Comensal de OpenTable

   Alabama1 reseña

   5.0

   Fecha de la visita: 9 de marzo de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   Good was good but for the price could have been a little better
   

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6. B

   Bobby

   Alabama1 reseña

   5.0

   Fecha de la visita: 9 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our server Amy was great. We got to meet Tom, what a great guy! The food was incredible. We can’t wait to go back.
   

   • 

   Tom Brown's Restaurant - MadisonRespondió el 11 de marzo de 2025

   Hi Bobby, Thank you so much for sharing your experience with us! We are glad you had a great dining experience with us especially with food and service. Hopefully we will see you back again soon!
   

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7. M

   Mark VIP

   Indiana1 reseña

   3.0

   Fecha de la visita: 8 de marzo de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 2
   4. Ambiente 4

   Service was slow and two orders of four were incorrect. Food is too spicy.
   

   Tom Brown's Restaurant - MadisonRespondió el 11 de marzo de 2025

   Hi Mark, Thank you for sharing your dining experience. We are sorry to hear that service and food quality was not up to par. Accuracy and efficiency are our top priorities, and we apologize for the mix up with your orders. We value your feedback and will be discussing these concerns with our team to make sure improvements are made. We hope that you will give us another chance to make it right and give you a better dining experience.
   

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8. K

   Katrina

   Tallahassee7 opiniones

   5.0

   Fecha de la visita: 8 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great experience first time there! We went for my husband’s birthday. Food and service was outstanding!
   

   Tom Brown's Restaurant - MadisonRespondió el 11 de marzo de 2025

   Hi Katrina, We are glad we were able to give you a great dining experience! Thank you for choosing us to celebrate your husband's birthday. We hope we can be a part of your other special events/occasions in the near future!
   

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9. B

   Brandy

   Alabama1 reseña

   5.0

   Fecha de la visita: 2 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our first time visiting & food was absolutely amazing from the appetizer to entrees & everything in between. A little pricey but worth it. Great atmosphere. Will definitely be back.
   

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10. OT

    Comensal de OpenTable VIP

    Alabama2 opiniones

    3.0

    Fecha de la visita: 2 de marzo de 2025

    1. Global 3
    2. Comida 3
    3. Servicio 3
    4. Ambiente 4

    As a longtime Tom Brown patron, they were way off their game on our most recent visit. We had reservations, but we had to wait almost 10 minutes to be seated. After being seated, it was another 5+ minutes before our waitress came to our table - and that was just to say she would be back for our drink order. We eventually ordered our cocktails & appetizers, but we were long finished with both, before she took our entrée orders - completely disrupting the rhythm of the meal. I ordered the filet & lobster tail, asking for the former to be rare+, but medium rare, at the most -- along with a nice bottle of wine. When the wine was brought to our table, the accompanying glasses were filthy, with wine residue in them, looking as though they were never cleaned after their last use. When I pointed this out to our server, she offered no apology, but merely blamed it on the inexperience of the individual who served the wine! Well, my steak arrived medium, to medium well. Adding to my disappointment, the lobster tail was overcooked as well, leaving the finished product dry & rubbery. Not wanting my wife to eat alone, I went ahead and ate my meal, as is -- but it was less than satisfying, certainly not up to Tom Brown's usual standards. Fortunately, the dessert was a positive end to an otherwise disappointing dining experience - certainly not worth the $400 I paid. I'll think twice before returning here, but may give it a second chance in the hope that this experience was an outlier.
    

    Tom Brown's Restaurant - MadisonRespondió el 4 de marzo de 2025

    Good evening, Thank you for taking the time to share your experience with us. We sincerely apologize that your recent visit with us did not meet the standards we strive to maintain at Tom Brown's. Our top priority is to provide our guests with excellent food, service, and hospitality. We regret we fell short during your visit. This is not the experience we want to our guests to have, especially with food quality, service, and cleanliness. We will address these concerns with this the team to ensure improvements are made to prevent situations like this from happening again. We hope to have the chance to make things right in the near future.
    

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