The Waverley - Elgin

Opiniones sobre The Waverley - Elgin de comensales del restaurante. Basadas en valoraciones recientes.

1. J

   Jazzlin

   Ottawa1 reseña

   2.0

   Comieron hace 7 días

   1. Global 2
   2. Comida 3
   3. Servicio 1
   4. Ambiente 3

   Made a birthday reservation for 12. The restaurant was really accommodating over the phone, making sure we could have tables that fit all of us. But once we arrived our table wasn’t ready until 20 minutes after the reservation time. We work in the restaurant industry, so we double checked with the bar if we could order there while waiting or if they’d like us to wait until we got our table. The bartender said he would transfer our bills to the table. But once sat, the server insisted we all get up to pay our bills at the bar before she served us. When other tables started ordering bottle service, an hour and a half after being sat, our server insisted we could only keep our table if we also ordered bottle service, drinks alone wouldn’t count. She told us we had to bill out and leave. There were many errors on the bills, which we totally understand as there was a lot of us, but the server became very upset when we let her know which items were meant for other bills, and wanted us to accept the errors and sort it between ourselves.
   

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2. T

   Thomas

   Ottawa1 reseña

   4.0

   Fecha de la visita: 5 de febrero de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 1

   Food was great, service was friendly, fast. Weird was only table in whole restaurant at 545-7ish on a Wednesday evening. Never ever had this experience. Would not want to do that again.
   

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3. M

   Manikantan

   Toronto2 opiniones

   3.0

   Fecha de la visita: 12 de enero de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 4
   4. Ambiente 3

   It’s good small restaurants/pub with good ambience.
   

   The Waverley - ElginRespondió el 17 de enero de 2025

   we r very sorry to hear .we appreciate you bringing this issue to our attention ! i will investigate this issue
   

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4. N

   Natalie

   Ottawa1 reseña

   5.0

   Fecha de la visita: 26 de octubre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great service and accommodations for a big group last minute!
   

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5. D

   Donna

   Toronto1 reseña

   5.0

   Fecha de la visita: 23 de agosto de 2024

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   Our server was amazing nice little patio nice menu selection
   

   The Waverley - ElginRespondió el 24 de septiembre de 2024

   Thank You so much!
   

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6. M

   Murdith

   Edmonton1 reseña

   1.0

   Fecha de la visita: 22 de agosto de 2024

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 1

   Very disappointing. We were there a year ago. Restaurant was quite full, but service was quick and very attentive. Burger specials were very good, and the whole experience was good enough to make us want to return when we came back to Ottawa this August. This time, though the restaurant was largely empty, service was very slow in reaching our table. The burger specials took 3/4 hour to arrive, and were somewhat dry and mass cooked. Our table water was not refreshed, despite the restaurant being near empty. I had to stand up to get attention to deal with the bill. I doubt we will return.
   

   The Waverley - ElginRespondió el 24 de septiembre de 2024

   We're truly sorry to hear about your disappointing experience this time around. It's disheartening to learn that we fell short of the standard you enjoyed during your previous visit. We take your feedback seriously and will use it to improve our service and food quality. We'd love the opportunity to make things right. Please contact us directly so we can address your concerns and hopefully welcome you back for a much better experience. Thank you for taking the time to share your thoughts.
   

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7. A

   Alan

   Gran Boston3 opiniones

   5.0

   Fecha de la visita: 7 de agosto de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We sat outside on a quiet, shady side street. Ben promptly greeted us with menus and kept up with pleasant and efficient service. Burgers and tacos were yummy and reasonably priced. Well worth another visit.
   

   The Waverley - ElginRespondió el 24 de septiembre de 2024

   We're thrilled you enjoyed your visit! It's great to hear that Ben provided excellent service and that you found our burgers and tacos delicious! We appreciate you taking the time to share your experience. Thanks for the kind words, and we look forward to welcoming you back soon!
   

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8. OT

   Comensal de OpenTable

   Ottawa1 reseña

   5.0

   Fecha de la visita: 4 de junio de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Price, food, service and ambiance were all excellent for this restaurant.
   

   The Waverley - ElginRespondió el 29 de julio de 2024

   Thank you so much! We hope to welcome you back again soon.
   

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9. SC

   SandraC

   Toronto4 opiniones

   4.0

   Fecha de la visita: 30 de mayo de 2024

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 3

   We sat around the corner from Elgin Street so it was both quiet and private. Our server Brad ... Ben! (this became a joke between us) was respectful yet warm and friendly, and great at his job. My friend and I shared a very generous platter of nachos, but also enjoyed earlier cocktails. We were on to another engagement or we would have enjoyed a meal as well. We will definitely return. Recommend to a friend? we did that evening and the next day!
   

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10. LP

    LittlestPetite

    Ottawa7 opiniones

    1.0

    Fecha de la visita: 25 de mayo de 2024

    1. Global 1
    2. Comida 1
    3. Servicio 1
    4. Ambiente 3

    Our service was slow and there were not many people in the restaurant. Our food was cold when it arrived at the table. We did not have time to send it back because it took so long to arrive at the table. We would have been late for our show at NAC. We are very disappointed. We were very excited to have a night out. Won’t be back.
    

    The Waverley - ElginRespondió el 28 de mayo de 2024

    Hello, we are very sorry about this experience - we'll be sure to pass the review on to our entire team.
    

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