The Rec Room - Granville

Opiniones sobre The Rec Room - Granville de comensales del restaurante. Basadas en valoraciones recientes.

1. L

   Luisa VIP

   Vancouver16 opiniones

   4.0

   Comieron hace 4 días

   1. Global 4
   2. Comida 3
   3. Servicio 4
   4. Ambiente 4

   Staff were all very friendly. Food was good although the loaded nachos could use less toppings as they got a bit soggy. Drinks were tasty and they brought the birthday boy some cheesecake with a candle. The stools at the high tops are very comfortable. Be sure to bring your ID! Thankfully we all had it with us.
   

   ¿Te ha parecido útil?

2. K

   Kai

   Vancouver1 reseña

   5.0

   Fecha de la visita: 4 de abril de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 4
   4. Ambiente 5

   Still some kinks to work out when groups larger than 10 are seated in the restaurant. Service seems to take a slight dive when there are very large groups dining. Overall my friends and I have a good time. We go weekly for trivia and find the experience and food of good quality
   

   ¿Te ha parecido útil?

3. D

   Debbie

   Las Vegas4 opiniones

   4.0

   Fecha de la visita: 31 de marzo de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   great experience but make sure you bring ur ID or a photo of it
   

   ¿Te ha parecido útil?

4. OT

   Comensal de OpenTable

   Vancouver1 reseña

   5.0

   Fecha de la visita: 30 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Had a great time at the rec room this past Saturday. The food was really great with a cactus club feel. Had a walk around after and was blown away at the Tiki bar on the first floor that had mini golf. All the entertainment on the 3rd floor was incredible. All the staff were professional, friendly and helpful. A manager came to our table while we had dinner and asked how everything was and gave us a few bands to play the video games on the 3rd floor and we were so grateful. There was security everywhere and it felt fun and super safe. Cant wait to plan another night there! Highly recommended!
   

   The Rec Room - GranvilleRespondió el 1 de abril de 2025

   We're thrilled you had such a great time at The Rec Room! We're glad you enjoyed the food, Tiki bar, entertainment, and our friendly staff. We're especially happy to hear you found our staff to be professional, friendly, and helpful. We'll be sure to pass along your kind words to the team, including the manager who made your evening extra special with the game bands. We can't wait to welcome you back for another incredible night!
   

   ¿Te ha parecido útil?

5. N

   Nicole VIP

   Vancouver2 opiniones

   5.0

   Fecha de la visita: 28 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 1
   4. Ambiente 4

   We had a lovely meal at three10 restaurant however we wanted to go The palms and eat we asked if we could dine in the restaurant and the man said yes so we waited for a couple of mins and we asked the guy to take our order he said you have to go to the kitchen to order so went to the kitchen, and the chef said no we have to go the front to order anyways we we’re very disappointed that we didn’t get eat there but we still had a lovely meal at the three10 restaurant 
   

   The Rec Room - GranvilleRespondió el 1 de abril de 2025

   Hi Nicole, we sincerely apologize for the confusion regarding ordering at The Palms. We regret the inconsistent information you received and the frustration it caused. On weekend evenings ordering is at the window, with weekdays at the bar. We’re addressing this with our team to prevent future miscommunications. We understand this impacted your experience, and we are truly sorry. We're glad you enjoyed your meal at Three10 and hope you'll come back to try our Palms menu in the future!
   

   ¿Te ha parecido útil?

6. J

   Jef VIP

   Vancouver24 opiniones

   4.0

   Fecha de la visita: 23 de marzo de 2025

   1. Global 4
   2. Comida 3
   3. Servicio 5
   4. Ambiente 5

   Our server was fantastic. Food was mixed results depending what you ordered. Mini golf was fun. It was very busy I would like to go back at a quieter time
   

   ¿Te ha parecido útil?

7. C

   Claire

   Vancouver6 opiniones

   4.0

   Fecha de la visita: 22 de marzo de 2025

   1. Global 4
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   It was good. I was looking for a place near the commodore that could accommodate a large group so it was great for that. The service was just okay (which I had read in other reviews before I made the reso) They weren’t overly busy so I’m not sure if it was just due to understaffed/inexperienced staff? There is a also time limit depending on your party size though and I just feel like if you’re going to set a time limit Rec Room, maybe make sure you’re able to provide fast/attentive service.
   

   The Rec Room - GranvilleRespondió el 25 de marzo de 2025

   Thank you for taking the time to share your experience. We're pleased to hear our location and capacity were suitable for your large group. We understand your concerns about the service and the time limit, especially given it wasn't a busy time. We'll be reviewing our staffing and training to ensure we provide more attentive service. We appreciate you bringing these issues to our attention, as it helps us improve.
   

   ¿Te ha parecido útil?

8. A

   Amanda

   Vancouver1 reseña

   3.0

   Fecha de la visita: 16 de marzo de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 3
   4. Ambiente 2

   Food was yummy and the drinks were too, just make sure you’re not in a rush out of there.
   

   The Rec Room - GranvilleRespondió el 17 de marzo de 2025

   Thank you so much for your kind words about our food and drinks! We're thrilled you enjoyed them. We appreciate your feedback regarding the pace of service, and we understand that time is valuable. We'll be reviewing our processes to ensure a more efficient experience for our guests in the future. We hope you'll consider giving us another chance.
   

   ¿Te ha parecido útil?

9. K

   Ken

   Vancouver17 opiniones

   5.0

   Fecha de la visita: 16 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   I love the music and the ambiance. Food is good. Our server is pleasant, but a bit too busy to serve us though. She could use a slight help.
   

   • 

   The Rec Room - GranvilleRespondió el 17 de marzo de 2025

   Thank you for your lovely feedback! We're delighted you enjoyed the music, ambiance, and food. We'll be sure to address the staffing levels to ensure our servers can provide the best possible service without feeling overwhelmed. We hope to see you again soon!
   

   ¿Te ha parecido útil?

10. S

    Sean

    Vancouver1 reseña

    2.0

    Fecha de la visita: 8 de marzo de 2025

    1. Global 2
    2. Comida 2
    3. Servicio 2
    4. Ambiente 3

    The Rec Room itself is fun, but I would not recommend the restaurant. We were a group of 11, and it took us about 2.5 hours to eat (very slow service and the restaurant was not even half full). The food came out at different times, so by the time the last people got served, the first people were almost done eating. The food is below average for pub-style.
    

    The Rec Room - GranvilleRespondió el 17 de marzo de 2025

    Thank you for sharing your feedback. We're glad you enjoyed The Rec Room's entertainment offerings. However, we're truly sorry to hear that your dining experience was disappointing. We understand that a 2.5-hour meal for a group of 11 is unacceptable, and we regret that the service was slow and the food quality did not meet your expectations. We'll be addressing these issues with our restaurant team to ensure a more efficient and enjoyable dining experience for our guests. We appreciate your honesty and hope you'll consider giving us another chance in the future for an improved experience.
    

    ¿Te ha parecido útil?