The Helmsman

Opiniones sobre The Helmsman de comensales del restaurante. Basadas en valoraciones recientes.

1. T

   Tami VIP

   Connecticut5 opiniones

   3.0

   Comieron hace 4 días

   1. Global 3
   2. Comida 4
   3. Servicio 4
   4. Ambiente 2

   Visited on Saturday, March 15, 2025. This has so much potential. First, the good stuff: Drinks... cocktail program was great, and wine service equally impressive. Server brough multiple bottles to the table for tasting prior to ordering by the glass! Food was nicely plated and delicious. Now for the needs improvement... space is beautiful, however, VERY VERY noisy. Noise spills over from the lobby/lobby bar. Like REALLY spills over. LOTS of children yelling, screaming, running around. Now, I know this Marriot is family-friendly, but for a restaurant that bills itself "fine dining", they need to do something about the clientele noise level. I did notice that there were several larger groups with tons of tiny kids off in more private rooms, but close the doors for goodness sake! Then, the lighting... VERY bright when sitting under one of the ceiling lights... they have beautiful little lamps on the tables, but for what purpose when you're sitting under a bright spotlight?? We asked if it was possible to dim them, but was told "no". (by a slightly rude manager) And the music piped in was quite confusing. It was nice when it was jazz (fit the restaurant) but then kept switching over to classic rock and pop. Weird. Not sure what management can do to fix these issues, but we certainly would NOT return if we wanted a romantic or special occasion dinner. Pity.
   

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2. OT

   Comensal de OpenTable

   Gran Boston2 opiniones

   4.0

   Fecha de la visita: 27 de febrero de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   The experience notations say that it starts at 5:00 pm SHARP but they wouldn’t even seat us at 4:50 so I think the event should be pushed back if they won’t seat before it supposedly starts. Food was great, attentive staff, delicious wine. In the bar area where we had to wait to be seated the floors were extremely sticky and no one behind the bar. Not a great impression. Also, the only restroom near the restaurant was closed for cleaning just as the dinner let out. Poor timing.
   

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3. A

   Alysha

   Gran Boston1 reseña

   5.0

   Fecha de la visita: 26 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Prime Rib Wednesday was perfection, especially for the cost. Great food and beyond fantastic service from start to finish.
   

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4. A

   Amanda

   Las Vegas1 reseña

   5.0

   Fecha de la visita: 24 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We had a wonderful dining experience! The atmosphere was inviting, the service was excellent, and the seafood tower was absolutely delicious.
   

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5. N

   Nicole

   Gran Boston11 opiniones

   4.0

   Fecha de la visita: 18 de febrero de 2025

   1. Global 4
   2. Comida 3
   3. Servicio 4
   4. Ambiente 4

   Coffee was not hot but the the fruit salad that can along side both our pastries (and included in price) was a welcome, fresh surprise!
   

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6. M

   Megan

   Gran Boston1 reseña

   1.0

   Fecha de la visita: 15 de febrero de 2025

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 1

   We went for Valentine’s Day dinner and the restaurant was completely unprepared. We had to wait 30 minutes beyond our reservation time to sit down because there were no open tables. We got our appetizers an hour after ordering and our waiter was not attentive. I understand this is a busy day for restaurants but to pay the price we did for dinner I expect better.
   

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7. R

   Richard

   Gran Boston1 reseña

   3.0

   Fecha de la visita: 14 de febrero de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   Food was ok. Our server, Olivia, was amazing. But still a 3 star on service because that place was sloowwww! It is very noisy too. I enjoyed the food but probably won't go back.
   

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8. G

   Gary

   Connecticut1 reseña

   3.0

   Fecha de la visita: 14 de febrero de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 1
   4. Ambiente 3

   The food was good, but a 3 hour dinner was not expected. It was Valentine’s Day had 6:30pm reservations got right in but was there for 3 hours, took 20 minutes just to get our drinks ordered. There were only 2 servers on.
   

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9. B

   Ben

   Las Vegas1 reseña

   3.0

   Fecha de la visita: 14 de febrero de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 3
   4. Ambiente 3

   Food was just ok but the service was kind of slow. Delivered twice wrong foods that we did not order, maybe that was from other patrons.
   

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10. N

    Nigel

    Nueva York2 opiniones

    3.0

    Fecha de la visita: 20 de enero de 2025

    1. Global 3
    2. Comida 3
    3. Servicio 2
    4. Ambiente 2

    I Rated this restaurant an overall 3 due to the slow service and loud noise . I do believe they were short staffed, as our waiter kept apologizing for the delays with our food etc. When we did receive our food it was great. I thought this would be a great place to have my wedding anniversary dinner, but sadly was not everything I was expecting due to the extremely loud noises.
    

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