The Fuzzy Duck

Opiniones sobre The Fuzzy Duck de comensales del restaurante. Basadas en valoraciones recientes.

1. OT

   Comensal de OpenTable

   Gloucestershire5 opiniones

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We only live 15 minutes away and decided to try this place, a really lovely venue. The food was very good and the service was very friendly and prompt.
   

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2. G

   Gareth

   Gloucestershire1 reseña

   5.0

   Fecha de la visita: 16 de marzo de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   Lovely location, sunday lunch and options where great. Pros - Lovely location - Good food - Ample portions Cons - When it got busy delays to bills/coffees occured
   

   The Fuzzy DuckRespondió hace 5 días

   Thank you for your kind review! We’re so glad you enjoyed yourselves, the Sunday lunch, and the generous portions. We appreciate your feedback! Thank you for being understanding regarding the delays when it got busy – we’re always looking for ways to improve and ensure everything runs smoothly, even during peak times. We hope to welcome you back soon for another great experience. All the best, Luke Hardwidge Manager
   

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3. C

   Christopher

   Gran Boston2 opiniones

   3.0

   Fecha de la visita: 16 de marzo de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 5

   After enjoying two mid-week lunches, tried Sunday lunch. Disappointing main course: Asked for pink lamb - received medium. Could not get my knife through one slice. Yorkshire pudding totally overcooked. By contrast the al dente mixed vegetables were very nicely done. The only person who asked how the meal was going was the bus boy at the end of the meal.
   

   The Fuzzy DuckRespondió hace 5 días

   Thank you so much for taking the time to share your feedback. We're glad to hear that you enjoyed your mid-week lunches with us! We’re truly sorry that your Sunday lunch didn’t meet expectations. On a positive note, we’re happy to hear you enjoyed the mixed vegetables! We appreciate your comments about the service as well; we always strive to ensure our guests have a great experience from start to finish, and we’ll be sure to review this with our team. Your feedback is appreciated, and we hope that this hasn't deterred you from joining us again in the future. Kind regards, Mollie Siemonek Assistant Manager
   

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4. OT

   Comensal de OpenTable

   Londres1 reseña

   2.0

   Fecha de la visita: 2 de marzo de 2025

   1. Global 2
   2. Comida 5
   3. Servicio 1
   4. Ambiente 2

   Waiting 55 min for the table , no one say sorry , no one come for explain why this happen, they say have drink a the bar for waiting , charge drink e service charge . The table were we eat move , round , honestly the food is very good , but the rest ? No comment , if you are too busy no take more booking , thanks
   

   The Fuzzy DuckRespondió el 6 de marzo de 2025

   Hi there, Thank you for sharing your feedback with us. We sincerely apologise that your recent experience did not meet your expectations. We strive to provide excellent service and are truly sorry that we fell short during your visit. Please know that we take all feedback seriously, and we will be addressing this with our team to ensure that it doesn't happen again. We genuinely appreciate you bringing this to our attention, and we would love the opportunity to make things right. We would like to offer you our frequent flyer membership card which would give you 15% off the bill on all future visits. Kind regards, Mollie Siemonek Assistant Restaurant Manager
   

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