The Apparatus Room

Opiniones sobre The Apparatus Room de comensales del restaurante. Basadas en valoraciones recientes.

1. F

   Fernanda VIP

   Suiza16 opiniones

   5.0

   Fecha de la visita: 18 de febrero de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excelente alternativa para cenar, comí unos Gnocchi que estaban increíbles y tamaño perfecto. Los postres buenos, la carta de vino ok y el lugar en si, es muy atractivo por su historia. Muy Recomendable.
   

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2. OT

   Comensal de OpenTable

   Nueva York5 opiniones

   5.0

   Fecha de la visita: 1 de enero de 2022

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Super yum yum
   

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3. OT

   Comensal de OpenTable VIP

   Los Ángeles2 opiniones

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Chris was super knowledgeable and personable. Can’t wait to go back again. Craft cocktails were on point and duck confit was crispy and succulent.
   

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   The Apparatus RoomRespondió hace 2 días

   Hey, thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your time at The Apparatus Room, especially our craft cocktails and duck confit. It's always a pleasure to know that our guests are enjoying their dining experience with us. We're looking forward to your return visit. Thanks again!
   

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4. C

   Colleen

   Detroit3 opiniones

   4.0

   Comieron hace 5 días

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   I want to give this place 5 stars overall, but there were a few too many things that occurred for me to overlook. My husband and I went out to celebrate my work promotion and we chose this place after coming highly recommended by a few people. I love the ambience of the restaurant and while it was a bit loud for my liking, it was still overall tolerable. Our waiter, Rick, was great. It definitely appears that they are short staffed, which I do try to understand as many places are these days, however when it takes probably a solid hour for your main meal to come out, I would definitely appreciate the staff simply saying something, just letting us know it will take a few. The duck confit had great flavor but it was absolutely overcooked and quite dry. I did not mention anything about this, we just carried about our evening and waited for our main dishes to come out. My lobster pasta was good but my husband ordered the flank steak at medium which came out absolutely rare and not even warm to the touch. Someone else had brought our food out as our waiter was busy with a large table, so we had to wait several minutes to get him to come over. He noticed immediately what the problem was before even saying anything and took it back to make a new one and he was very apologetic. A manager (I believe) came out to give him the new one and never said a thing other than she would be back to check how it was, but she never returned. Our waiter provided us with a complimentary dessert, which was very appreciated but definitely not expected. As I stated, I want to give this place 5 starts, I do, but I can’t quite with what happened. I don’t expect freebies or compensation, but there were a few too many issues, albeit some minor, but when added all together, I believe it definitely could have been a better experience.
   

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   The Apparatus RoomRespondió hace 2 días

   Thanks for the review, Colleen. We're glad to hear that you enjoyed the ambience at The Apparatus Room and our service. We're sorry to hear about the overcooked duck confit and the rare steak. We strive to provide the best dining experience for our guests and your feedback helps us improve. We're glad that you appreciated our complimentary dessert and we'll ensure that your experience is not repeated. We hope to serve you again soon. - If I can ever be of any assistance, please don't hesitate to reach out to me directly. Sincerely, David Massoni Director of Food & Beverage
   

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5. K

   Kristen

   Detroit1 reseña

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great food. Beautiful space. Will definitely be back.
   

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   The Apparatus RoomRespondió hace 2 días

   Thanks for the review, Kristen! We're thrilled to hear that you enjoyed our food and found our space to be beautiful. It's wonderful to know that you're planning to return to The Apparatus Room. We always strive to provide top-notch service and a great dining experience, so we're glad to know we hit the mark for you. Looking forward to serving you again soon!
   

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6. D

   David VIP

   Detroit21 opiniones

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   Always a great experience! The restaurant was pretty busy and there was no delay in our service and we made it to the show.
   

   The Apparatus RoomRespondió hace 2 días

   Hello David, Thank you for your wonderful review! We're thrilled to hear that you had a great experience at The Apparatus Room and enjoyed your time with us. We understand that the restaurant was busy and we're glad there were no interruptions in our service. We're always here to serve you and make your visit memorable. We appreciate your feedback and look forward to welcoming you back soon! Best wishes, The Management Team
   

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7. L

   Lori

   Detroit2 opiniones

   3.0

   Comieron hace 5 días

   1. Global 3
   2. Comida 2
   3. Servicio 3
   4. Ambiente 5

   Not one person of our party of 5 were satisfied with their meal here. The appetizer and salads were good, but the main courses were lackluster, especially for the price. My husband and I ordered the bone in rib eye for two, which was supposed to be medium rare. It came almost well done. The server said she would talk to the chef, but then never mentioned it again. They did take a small amount off the price of the steak at least, but that didn't make up for eating well done steak. They also charge for bread service which we didn't care for.
   

   The Apparatus RoomRespondió hace 2 días

   Thanks for visiting us, Lori. We're sorry to hear that your experience at The Apparatus Room didn't meet your expectations. We appreciate your feedback on our appetizers, salads, and bone-in rib eye. We strive to provide delicious meals and it's clear we missed the mark on your husband's steak and the bread service. We'll take your comments into consideration and work to improve. We hope to serve you again and provide a better experience.
   

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8. b

   bryan

   Detroit7 opiniones

   5.0

   Fecha de la visita: 16 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We had a group of 10 who came in for a birthday celebration. The staff was incredible to set us up in a wonderful area to engage and relax while enjoying a drink. The ambiance is wonderful and they even got the fireplace going for us! It was quite fun!!
   

   The Apparatus RoomRespondió el 17 de marzo de 2025

   Hello! So happy to hear that you enjoyed your time with us. Looking forward to hosting you again! Cheers! If we can be of any assistance moving forward, please let us know!
   

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9. K

   Kevin VIP

   Detroit60 opiniones

   5.0

   Fecha de la visita: 15 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Much improved seating arrangement since the renovation. Service very good. Lively atmosphere! Food overall overall very good. Great salads and appetizers. The fish could of had a bit crisper skin.
   

   The Apparatus RoomRespondió el 19 de marzo de 2025

   Hello! So happy to hear that you enjoyed your time with us. Looking forward to hosting you again! Cheers! If we can be of any assistance moving forward, please let us know!
   

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10. G

    Gary

    Detroit16 opiniones

    3.0

    Fecha de la visita: 9 de marzo de 2025

    1. Global 3
    2. Comida 3
    3. Servicio 1
    4. Ambiente 5

    Servers were nice but drinks and food took a really long time. Food ways ok. That being said we will probably go back.
    

    The Apparatus RoomRespondió el 11 de marzo de 2025

    Thanks for the review, Gary. We're glad to hear that you enjoyed our service, but we're sorry to hear that you found the wait for food and drinks to be longer than you'd prefer. We strive to provide efficient service and we appreciate your patience. Your feedback is valuable to us and we'll certainly take it into consideration as we continually strive to improve our customer experience. We hope you'll consider giving us another chance to provide you with a better dining experience.
    

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