SweetSong Kitchen & Bar - Westin Atlanta Gwinnett

3.1

3,1

26 opiniones

Hasta 30 $

Americana

Haz una reserva

2 personas

21 dic 2024

21:00

Hay disponibles experiencias.

Innovador
Saludable
Genial para ocasiones especiales

At Sweetsong Kitchen & Bar, every dish is a celebration of the region's rich past and dynamic present. Here, seasonal produce and ingredients build thoughtful menus that draw inspiration from local culture. With an inviting layout that opens into the Westin Atlanta Gwinnett, it’s the ideal place to enjoy fresh breakfast options, pre-show dinners, and late-night bites—all of which promise a culinary journey in the heart of the Gas South District.

Zonas

Información adicional

Ambiente
Informal
Precio
Hasta 30 $
Cocinas
Americana
Horarios
Desayuno Diario 06:30–10:00 Comida Diario 11:00–16:00 Cena Diario 17:00–23:00
Número de teléfono
(770) 709-6323
Página web
http://sweetsongrestaurant.com/
Dress code
De vestir

Ubicación
6450 Sugarloaf Pkwy, Duluth, GA 30097
Zona
Duluth
Parking details
Sin

Experiencias

Savor the Season
25 nov 2024 - 30 dic 2024
This winter, enjoy an ala carte menu featuring a curated selection of holiday-themed cocktails, expertly crafted with seasonal flavors, sweet and savory bites, and indulge in our exclusive house-blended teas—a perfect sip for those crisp winter days.

Lo que opinan 26 comensales

Valoraciones y opiniones generales

Solo pueden enviar opiniones los comensales que hayan probado este restaurante.

3.1

3,1 según las valoraciones recientes

3,3Comida
3Servicio
4Ambiente
2,9Calidad/precio

Ruido • Moderado

Destaca en

Gwinnett
Innovador
Gwinnett
Saludable

26 opiniones

N
Nicholas
Metro de Atlant
3 opiniones
1.0
3 opiniones
Comieron hace 7 días
1. Global 1
2. Comida 1
3. Servicio 5
4. Ambiente 5
We went here after a concert at gas south. We had a reservation and were seated on time but they had a limited menu and no one told us that before arriving. They said it was “because of the concert”. There were only 3 entrees to pick from. My pregnant wife got the chicken sandwich which came out partially raw. We sent it back, they then burned it and had to redo it. The manager was nice and comped her meal as a result but the experience was just bad. We only got one refill of water at the very end of our meal. My cocktail was bitter despite not having Campari or any bitter spirits in it. My wife’s mocktail was sadly the same price as my cocktail, $16! Our server, Belene was very kind but they had a full house by the time we left and there was only one other server besides her. She did her best. Overall everything was way overpriced for what you got and the food was not remarkable. The limited menu really put a bad taste in our mouth. We appreciate the meal being comped without asking but I don’t believe we’ll be back.
SweetSong Kitchen & Bar - Westin Atlanta GwinnettRespondió hace 6 días
Dear Nicholas, Thank you for visiting us and providing feedback on your meal. We are very grateful for your honest reflection. We greatly appreciate you mentioning our quality service. I am very sorry for this unpleasant experience overall. We are so thankful for your comments and will be addressing this matter with our staff. Again, I apologize that we were unable to meet your expectations this time around, and we would be honored to host you again for a much-improved meal. Sincerely, Ashley Castillo Director of Food & Beverage
¿Te ha parecido útil?
c
cheryl
Metro de Atlant
1 reseña
1.0
1 reseña
Fecha de la visita: 12 de diciembre de 2024
1. Global 1
2. Comida 1
3. Servicio 1
4. Ambiente 3
We had reservations and were seated at 5 pm. Only a few customers at that time. We didn’t receive our food until after 6 pm. The waiter rarely checked in with us and only showed up when the food had been brought to the table. The chicken salad sandwich was not good. We will not be coming back many other customers also complained of the long wait.
SweetSong Kitchen & Bar - Westin Atlanta GwinnettRespondió hace 6 días
Dear cheryl, Thank you for your feedback. I regret to hear that you had an unpleasant experience with us. We strive to provide a quality meal and proper hospitality, so I apologize for our lapses. We appreciate your comments and will be addressing them with our staff. Again, I'm sorry for the unpleasant visit and we hope you will reconsider a return for a much better experience. Sincerely, Ashley Castillo Director of Food & Beverage
¿Te ha parecido útil?
R
Renita
VIP
Metro de Atlant
6 opiniones
2.0
6 opiniones
Fecha de la visita: 4 de diciembre de 2024
1. Global 2
2. Comida 4
3. Servicio 1
4. Ambiente 4
Beautiful restaurant. Very slow service. Food good!
SweetSong Kitchen & Bar - Westin Atlanta GwinnettRespondió el 6 de diciembre de 2024
Dear Renita, Thank you for dining with us. While we're glad you enjoyed our food and atmosphere, we apologize for the slow service you experienced. We value your feedback and regularly review it with our team to make improvements. We hope to have the opportunity to serve you better in the future. Sincerely, Ashley Castillo Director of Food & Beverage
¿Te ha parecido útil?
R
Randy
Metro de Atlant
2 opiniones
5.0
2 opiniones
Fecha de la visita: 20 de noviembre de 2024
1. Global 5
2. Comida 5
3. Servicio 5
4. Ambiente 5
The restaurant had several groups of large tables so the waiters were busy. We waited for a while and our waiter never showed up but the manager came over and took care of us. We were celebrating our anniversary and made a reservation but we’re not asked about it at check in. The food was great and we had a good time. One thing, the restaurant was very noisy.
SweetSong Kitchen & Bar - Westin Atlanta GwinnettRespondió el 26 de noviembre de 2024
Dear Randy, Happy anniversary! Thank you so much for visiting us and providing feedback on your meal. I am so happy that you had a nice time with us. It was a pleasure to host you, and we would be honored to serve you again soon! Best, Ashley Castillo Director of Food & Beverage
¿Te ha parecido útil?
J
Jeff
Orlando
13 opiniones
4.0
13 opiniones
Fecha de la visita: 24 de octubre de 2024
1. Global 4
2. Comida 5
3. Servicio 5
4. Ambiente 3
It was very busy and noisy the evening we were there. They were out of several items. Our waiter did a good job looking after us. The food was good.
SweetSong Kitchen & Bar - Westin Atlanta GwinnettRespondió el 27 de octubre de 2024
Dear Jeff, Thank you for your visit. It is awesome to know that you enjoyed your time with us overall. We appreciate all your feedback, including recommendations for improvement, as it helps us to serve our customers better. We hope to welcome you back for a 5-star experience. Best, Ashley Castillo Director of Food & Beverage
¿Te ha parecido útil?
M
Missy
Orlando
1 reseña
1.0
1 reseña
Fecha de la visita: 24 de octubre de 2024
1. Global 1
2. Comida 1
3. Servicio 1
4. Ambiente 4
We were seated and placed our ordered (of which 3 of the menu items weren’t available ). We waited an hour and only received water. We had to leave without eating due to the poor service.
SweetSong Kitchen & Bar - Westin Atlanta GwinnettRespondió el 28 de octubre de 2024
Dear Missy, I’m so sorry we disappointed you; I assure you that we value having you as our Guest. I would like to learn more about your experience and I'm at your service if you would like to discuss this in more detail. Sincerely, Ashley Castillo Director of Food & Beverage
¿Te ha parecido útil?
R
Rick
Metro de Atlant
25 opiniones
1.0
25 opiniones
Fecha de la visita: 15 de septiembre de 2024
1. Global 1
2. Comida 2
3. Servicio 1
4. Ambiente 1
Terrible service. Meh food. A disaster. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
SweetSong Kitchen & Bar - Westin Atlanta GwinnettRespondió el 28 de septiembre de 2024
Dear Rick, Thank you for your feedback. I regret to hear that you had an unpleasant experience with us. We strive to provide a quality meal and proper hospitality, so I apologize for our lapses. We appreciate your comments and will be addressing them with our staff. Again, I'm sorry for the unpleasant visit, and we hope you will consider returning for a much better experience. Sincerely, Ashley Castillo Director of Food & Beverage
¿Te ha parecido útil?
A
Amy
Metro de Atlant
1 reseña
3.0
1 reseña
Fecha de la visita: 14 de septiembre de 2024
1. Global 3
2. Comida 3
3. Servicio 2
4. Ambiente 2
It was a busy night but for the restaurant only being 50% full they seemed short staffed and the service was slow. It took forever for our server to bring us our glass of wine. Plus, the food was ok. For the price and service I will likely not come back here.
SweetSong Kitchen & Bar - Westin Atlanta GwinnettRespondió el 21 de septiembre de 2024
Dear Amy, Customer satisfaction is our highest priority, so I regret that we weren't able to deliver a more positive dining experience. I apologize for any lapses in service you experienced. Your feedback is welcomed and we appreciate you taking the time to share your review with us. We hope to serve you again. Sincerely, Ashley Castillo Director of Food & Beverage
¿Te ha parecido útil?
P
Paige
Georgia costera
1 reseña
2.0
1 reseña
Fecha de la visita: 6 de septiembre de 2024
1. Global 2
2. Comida 3
3. Servicio 1
4. Ambiente 3
Scheduled a 5:45 reservation to have plenty of time to eat before our 7:30 show. Ordered drinks right away and didn’t get them for 20 minutes. Our food came out at 7:05 which was almost an hour after we placed our order. We had to scarf everything down in order to make our show on time. Our server was very kind and apologetic, the kitchen was just poorly run especially given the limited menu. Will likely not go back which is unfortunate because the restaurant is in such a great location to the arena.
SweetSong Kitchen & Bar - Westin Atlanta GwinnettRespondió el 10 de septiembre de 2024
Dear Paige, Thank you for visiting us and providing feedback on your meal. We are very grateful for your honest reflection. I am very sorry for this unpleasant experience. We greatly appreciate your comments and will be addressing this matter with our staff. Again, I apologize that we were unable to meet your expectations this time around. Sincerely, Ashley Castillo Director of Food & Beverage
¿Te ha parecido útil?
E
Erin
Washington D.C.
1 reseña
3.0
1 reseña
Fecha de la visita: 6 de septiembre de 2024
1. Global 3
2. Comida 2
3. Servicio 2
4. Ambiente 5
Service was chaotic and quite slow and food lacked flavor. Too bad because the restaurant was beautiful.
SweetSong Kitchen & Bar - Westin Atlanta GwinnettRespondió el 10 de septiembre de 2024
Dear Erin, Thank you for your review. We appreciate you mentioning our beautiful restaurant despite your overall unpleasant experience. I'm sorry we didn't provide the high-quality service you deserve. This is not typical of our restaurant and staff, and we have addressed the issues you mentioned. We try to make each guest experience great, and we are sorry for falling short of this goal. Sincerely, Ashley Castillo Director of Food & Beverage
¿Te ha parecido útil?

Preguntas frecuentes

SweetSong Kitchen & Bar - Westin Atlanta Gwinnett tiene una valoración de 3,1 estrellas de 26 cliente(s) de OpenTable.

Normalmente, podrás reservar en este restaurante a través de OpenTable eligiendo la fecha, la hora y el número de personas.

Haz una reserva

2 personas

21 dic 2024

21:00

Hay disponibles experiencias.

Google Map para SweetSong Kitchen & Bar - Westin Atlanta Gwinnett

6450 Sugarloaf Pkwy, Duluth, GA 30097

Zonas

Información adicional

Zona
Duluth
Horarios
Desayuno Diario 06:30–10:00 Comida Diario 11:00–16:00 Cena Diario 17:00–23:00
Precio
Hasta 30 $
Cocinas
Americana
Ambiente
Informal
Dress code
De vestir
Parking details
Sin

Página web
http://sweetsongrestaurant.com/
Número de teléfono
(770) 709-6323

SweetSong Kitchen & Bar - Westin Atlanta Gwinnett

Haz una reserva

Zonas

Información adicional

Experiencias

Savor the Season

Carta

Lo que opinan 26 comensales

Valoraciones y opiniones generales

Destaca en

Preguntas frecuentes

¿Cuál es la valoración de SweetSong Kitchen & Bar - Westin Atlanta Gwinnett?

¿SweetSong Kitchen & Bar - Westin Atlanta Gwinnett acepta reservas actualmente?

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Zonas

Información adicional