Sullivan's Steakhouse - Anchorage

Opiniones sobre Sullivan's Steakhouse - Anchorage de comensales del restaurante. Basadas en valoraciones recientes.

1. OT

   Comensal de OpenTable VIP

   Seattle4 opiniones

   5.0

   Fecha de la visita: 2 de mayo de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   el restaurante cumplió al 100% con nuestras expectativas estamos celebrando nuestro viaje de aniversario de bodas y todo el personal del restaurante atento y gentil
   

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2. VB

   VictorB VIP

   San Diego6 opiniones

   1.0

   Fecha de la visita: 15 de septiembre de 2022

   1. Global 1
   2. Comida 4
   3. Servicio 1
   4. Ambiente 3

   La comida fue buena pero el servicio increíblemente tardado . El plato principal tardó más de 1.5 horas para llegar y eso que el lugar estaba prácticamente vacío. Muy mala experiencia ya que fue el peor servicio en todo Alaska
   

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3. OT

   Comensal de OpenTable

   San Antonio3 opiniones

   1.0

   Fecha de la visita: 1 de agosto de 2022

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 2

   Desafortunadamente no pudimos ni siquiera pedir algo de tomar. Estuvimos esperando más de 15 minutos en la mesa y nadie nos atendió. Salimos del lugar y no creo regresar…
   

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4. MG

   MikeG VIP

   San Francisco2 opiniones

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Veronica was an excellent server. I wrote off sullivans for a while. Went twice this week. I’m impressed.
   

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5. J

   Janet

   Anchorage1 reseña

   5.0

   Comieron hace 7 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Service was amazing. My fiancé loved the cheesburger eggrolls and spicy shrimp eggrolls.
   

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6. W

   Wenlos

   Houston19 opiniones

   5.0

   Comieron hace 7 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Food is very good. Just wish everything wasn't ala carte. Service was good.
   

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7. E

   Edward

   Anchorage1 reseña

   4.0

   Fecha de la visita: 23 de febrero de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 3
   4. Ambiente 4

   Overall Was an ok experience. Staff is not up to par with this type of restaurant. Food was good
   

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8. F

   Felicia

   Anchorage1 reseña

   1.0

   Fecha de la visita: 16 de febrero de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 2
   4. Ambiente 3

   Appetizer #1 Ordered the Beef Wellington Bite - The Beef Wellington sauce was SALTY and overpowered the dish. We couldn’t bring ourselves to eat more than one each. Appetizer #2 Ordered the Jumbo Lump Crab Cake. Crab Cake didn’t taste good at all, the crab tasted like it was not properly stored, and was contaminated, we couldn’t bring ourselves to finish it either. Dinner Plate #1 Ordered the 12oz Filet Mignon with Crab stuffed shrimp and Lemon Beurre Blanc, for dinner plate # 1… the crab had the same bad taste and the shrimp were rubbery and also had the same contaminated taste. Never received the Lemon Beurre Blanc. The steak was cooked to temperature for the most part, but it was under seasoned. Dinner Plate # 2 ordered 16oz Ribeye with the Gorgonzola Butter. This was prepared correctly and was one of the best things tasted at our table, along with the sourdough bread served hot and with butter. Dinner Plate # 3 ordered Seared Scallops with the Zesty Lemon Cream, Basil Oil, Asparagus Risotto. Not to our surprise, the scallops also carried that same contaminated taste, but it wasn’t as strong as the other seafood served at our table. A the plate came with maybe a 1/4 cup of the risotto and 1” asparagus chunk. Only Side Dish ordered, Lobster White Cheddar and Bacon Au Gratin Potatoes. The lobster spoiled this whole dish. Found NO bacon pieces; and the lobster was not properly peeled so we had shells in our dish as people went to take bites; and again, with the awful contaminated seawater taste. Ordered two drinks from the bar, a beer on draft and martini. The martini was left untouched after one sip. The server never asked about our thoughts on the food, but he was also not at the table but maybe a 3 times in total. We were too scared to attempt dessert after this awful experience, AND I’m a dessert person and will always take one to go if I have no room at the restaurant. The experience and quality of food is definitely NOT worth what we spent!
   

   Sullivan's Steakhouse - AnchorageRespondió el 21 de febrero de 2025

   Thanks for the review, Felicia. We're sorry to hear about your experience at Sullivan's Steakhouse - Anchorage. We take pride in our food and it's disappointing to hear that some dishes didn't meet your expectations. We also apologize for the mix-up with your reservation and the issues with our seafood. We'll be sure to discuss these matters with our team to ensure we improve. We hope you'll give us another chance to provide the high-quality dining experience you deserve. Thank you again for your feedback - I am working personally with the Executive chef on our quality to make sure this does not happen ever again. Joanna Noriega General Manager
   

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9. M

   Musa

   Anchorage1 reseña

   1.0

   Fecha de la visita: 15 de febrero de 2025

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 1

   It was horrible I took my lady there on valentine night and our reservation was at 10pm we got there at 9:42 and got seated at 10:17 and didn’t get our food till after midnight and ended up getting our foods boxed to go. We got home and tried our foods, fried rice was hard and dry and no seasoning on the tomahawk steaks and that’s how valentines got ruined for us
   

   Sullivan's Steakhouse - AnchorageRespondió el 19 de febrero de 2025

   Thanks for the feedback, Musa. We're truly sorry to hear about your experience on Valentine's night. We understand how important timing is and we apologize for the delay you experienced. We're also sorry to hear that your meals didn't meet your expectations. We pride ourselves on our flavorful and well-seasoned dishes and it's disappointing to hear that we fell short on this occasion. Your feedback is crucial to us and we'll ensure it's used to improve our service in the future. We hope you'll give us another chance to make it up to you. Joanna Noriega General Manager - Anchorage, AK
   

   A 1 persona le ha parecido útil

10. B

    Bruce

    San Francisco3 opiniones

    1.0

    Fecha de la visita: 15 de febrero de 2025

    1. Global 1
    2. Comida 1
    3. Servicio 1
    4. Ambiente 2

    Possibly our worst ever restaurant experience. We were seated late and worst of all the entrees arrived TWO hours later. I ordered a New York strip steak cooked medium. It arrived so scorched that I could barely stick a fork in it. It was shoe leather quality and the manager even acknowledged it was more like a hockey puck. The manager did subtract the price of the entrees from our bill and apologized profusely to the poor service and delays that we experienced. This was the second terrible experience at Sullivan’s for us and we will never return.
    

    Sullivan's Steakhouse - AnchorageRespondió el 19 de febrero de 2025

    Thanks for visiting us, Bruce. We're truly sorry to hear about your recent experience at Sullivan's Steakhouse - Anchorage. It's clear that we fell short in delivering the quality of service and food that we pride ourselves on. We apologize for the delay in your meal and the issue with your steak. We also regret the additional expense you faced. We take your feedback seriously and will address these issues with our team to prevent them from happening in the future. We hope that you'll reconsider returning to Sullivan's so we can provide you with the dining experience you deserve. Best regards, Joanna Noriega
    

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