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Sugar Factory - Time Square, New York, NY

Sugar Factory - Time Square

3.4
3,4
841 opiniones
Entre 31 y 50 $
Americana contemporánea

Haz una reserva

2 personas
19:00
Reservado 102 veces hoy
  • Genial para ocasiones especiales
  • Ideal para cócteles creativos
  • Animado
Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, expands in New York with their new Times Square location. The family-friendly, high-energy, celebration destination known for its sweets and treats is set to open in New Yorks famous Times Square.

“Our high-energy, sweet restaurant is enjoyed by guests across the state of New York, and we’re excited to introduce our brand to the residents of Manhattan,” shares Sugar Factory owner Charissa Davidovici. “From our colorful and vibrant dishes, to our over-the-top desserts, every moment at Sugar Factory Jacksonville will offer guests an extremely memorable and instagrammable experience from the minute they walk in to the minute they leave.”

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Información adicional

  • Ambiente
    Informal
  • Precio
    Entre 31 y 50 $
  • Cocinas
    Americana contemporánea, Bar/salón/servicio de bebidas, Postres
  • Horarios
    Diario 08:00–00:00
  • Número de teléfono
    (347) 721-9066
  • Dress code
    De vestir
  • Establecimiento del evento privado
    We welcome you to explore our Private Dining options, perfect for any occasion.
  • Contacto para el evento privado
    our Private Dining Coordinator: (212) 769-9500
  • Zona
    Theater District
  • Parking details
    Sin
  • Adicional
    Acceso para silla ruedas, Almuerzo de fin de semana, Asientos en la barra, Bar / Sala pública, Bar completo, Cafetería, Cervezas, Cócteles, Comida para llevar, Promoción nocturna, Vinos

Lo que opinan 841 comensales

Valoraciones y opiniones generales

Solo pueden enviar opiniones los comensales que hayan probado este restaurante.

3.4
3,4 según las valoraciones recientes
  • 3,5Comida
  • 3,4Servicio
  • 3,8Ambiente
  • 3,1Calidad/precio

RuidoModerado

841 opiniones
  1. Comensal de OpenTable

    Nueva York

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 1 de abril de 2024

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    Muy bonito lugar una experiencia increíble y la comida muy rica

    ¿Te ha parecido útil?

  2. Comensal de OpenTable

    Los Ángeles

    1 reseña

    1.0

    1 reseña

    Fecha de la visita: 24 de noviembre de 2023

    1. Global 1
    2. Comida 2
    3. Servicio 1
    4. Ambiente 1
    Pésimo servicio y en la cuenta te cobran el 20% de servicio obligatoriamente. Se tardaron más de 15 min en tomarnos la orden, primero vino la comida y después de 30 min las bebidas.

    ¿Te ha parecido útil?

  3. Babli

    Nueva York

    3 opiniones

    1.0

    3 opiniones

    Comieron hace 2 días

    1. Global 1
    2. Comida 1
    3. Servicio 1
    4. Ambiente 1
    Never going back there again. Ordered two appetizers after 20 mins of waiting, food was horrible, thought of ordering a drink, waited another 15 mins to order and 15 mins to get the drink, decided to have the main course somewhere else. Waited 20 mins to get the check They are highly understaffed, food was worse than McDonald food and service was terrible.

    ¿Te ha parecido útil?

  4. Michelle

    Des Moines

    19 opiniones

    VIP
    1.0

    19 opiniones

    Comieron hace 5 días

    1. Global 1
    2. Comida 2
    3. Servicio 2
    4. Ambiente 2
    Slow, not clean, expensive. Very disappointing.

    ¿Te ha parecido útil?

  5. Natalie

    Nueva York

    1 reseña

    2.0

    1 reseña

    Comieron hace 6 días

    1. Global 2
    2. Comida 1
    3. Servicio 1
    4. Ambiente 1
    Unfortunately this was not at all what we expected it to be. We took our Girl Scout troop for lunch after seeing a show in the city. The place is small, dark, and not the sweet place we expected it to be. The service was horrible although the manager did try to make it better once we complained. Service was slow and food was not very good for the price. Although our girls are too old for American Girls I wish we had gone to their restaurant or even Shake shack across the street. I would not go back nor would I recommend.

    ¿Te ha parecido útil?

  6. Beth

    Nueva York

    3 opiniones

    2.0

    3 opiniones

    Comieron hace 6 días

    1. Global 2
    2. Comida 2
    3. Servicio 1
    4. Ambiente 3
    Pretty much everything went wrong with this one. They really missed the mark. They brought my husband’s food and my milkshake out 15 mins before they brought my food and my children’s food, so by the time we all were able to eat together, his food was cold and my shake had melted all over the table. Do they not know it is proper etiquette to bring all the food at the same time? Furthermore, I asked for my sliders to be cooked medium. They came not only well done but VERY well done, like hockey pucks. The sliders are supposed to come with crispy onions, tomatoes, lettuce… mine were totally empty! Just an inedible hockey puck burger between two pieces of bread. Nothing else! I came for my birthday and I guess the restaurant doesn’t do anything for birthdays even though they saw it was part of the reservation. The server changed to a different person in the middle of our experience which also is a faux pas. Overall, just not good. Not high class, servers need training, and cooks need to get it together. Disappointing at best.

    ¿Te ha parecido útil?

  7. Nadia

    Gran Boston

    2 opiniones

    2.0

    2 opiniones

    Comieron hace 7 días

    1. Global 2
    2. Comida 2
    3. Servicio 2
    4. Ambiente 2
    Took my daughter for her 13th birthday. Very over priced and not really worth the hype. only had the brunch menu available on Saturday at 2pm. It was OK. I will not be going back

    ¿Te ha parecido útil?

  8. SHERIE

    Metro de Atlant

    3 opiniones

    3.0

    3 opiniones

    Comieron hace 7 días

    1. Global 3
    2. Comida 4
    3. Servicio 3
    4. Ambiente 4
    I had high hopes for Sugar Factory, but my experience was disappointing. I set a 10PM reservation through OpenTable and received a message from the restaurant through OpenTable stating I needed to arrive before 10 to guarantee seating. My daughter and I went to see the Rockettes show and had to rush to the restaurant to guarantee seating. However, while there, I noticed multiple parties being seated well after 10 PM, which felt inconsistent and unfair. The service also left much to be desired. our waitress was clearly overburdened, managing far too many tables to provide attentive service. After finishing our meal, it took 15 minutes just to place a dessert order, another 15 minutes to request the check, and an additional 15 minutes to pay. While the atmosphere was lively and the food was decent, the service issues detracted from the experience.

    ¿Te ha parecido útil?

  9. Natalie

    Nueva York

    1 reseña

    1.0

    1 reseña

    Comieron hace 7 días

    1. Global 1
    2. Comida 1
    3. Servicio 1
    4. Ambiente 1
    It was my daughter’s 12th birthday and we had the most horrible experience. We ordered truffle fries and it taste like oil and air- not to mention they were cold. We also tried the brownie and it was as hard as a rock and I had to send it back. Also I ordered a drink with the sever as soon as he took my order, I didn’t receive the drink until minutes before we were leaving. The wings were the best thing in the menu I was very disgusted because my daughter didn’t enjoy herself

    ¿Te ha parecido útil?

  10. Julia

    Nueva York

    1 reseña

    1.0

    1 reseña

    Fecha de la visita: 15 de noviembre de 2024

    1. Global 1
    2. Comida 3
    3. Servicio 3
    4. Ambiente 1
    My boyfriend and I decided to come here for our 1 year anniversary this weekend. We were super excited since i've had a great experience at a different sugar factory. We got seated in a small area upstairs where there were two other families dining super close to us it felt like there was no room to move and it was hard to talk to each other since it was so loud in that small space. Right next to us like 3 feet away was a table of workers from there that were filming a video promoting their new drink that they had to use a torch to melt marshmallow on the cup. The whole time they were talking badly about the product in front of customers which is highly unprofessional. At one point a lady that had been taking professional camera photos was standing right in between the two tables with her behind practically on our table. Workers kept coming and going behind and aside our table the entire time we were there. All we wanted was to enjoy our dinner and celebrate our anniversary but instead we spent an expensive amount of money just to have an awful experience.

    ¿Te ha parecido útil?

Preguntas frecuentes

Sugar Factory - Time Square permite hacer pedidos para llevar por teléfono llamando al (347) 721-9066.

Sugar Factory - Time Square tiene una valoración de 3,4 estrellas de 841 cliente(s) de OpenTable.

Normalmente, podrás reservar en este restaurante a través de OpenTable eligiendo la fecha, la hora y el número de personas.

Haz una reserva

2 personas
19:00
Reservado 102 veces hoy

Pide a domicilio o para llevar

Google Map para Sugar Factory - Time Square

694 8th Ave, New York, NY 10036-7100

Información adicional

  • Zona
    Theater District
  • Horarios
    Diario 08:00–00:00
  • Precio
    Entre 31 y 50 $
  • Cocinas
    Americana contemporánea, Bar/salón/servicio de bebidas, Postres
  • Ambiente
    Informal
  • Dress code
    De vestir
  • Parking details
    Sin
  • Adicional
    Acceso para silla ruedas, Almuerzo de fin de semana, Asientos en la barra, Bar / Sala pública, Bar completo, Cafetería, Cervezas, Cócteles, Comida para llevar, Promoción nocturna, Vinos
  • Número de teléfono
    (347) 721-9066
  • Establecimiento del evento privado
    We welcome you to explore our Private Dining options, perfect for any occasion.
  • Contacto para el evento privado
    our Private Dining Coordinator: (212) 769-9500
  • Política de privacidad
  • Condiciones de uso
  • Aviso legal
  • Cookies y anuncios según intereses
  • Preferencias de cookies
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