Sugar Factory - Time Square

Opiniones sobre Sugar Factory - Time Square de comensales del restaurante. Basadas en valoraciones recientes.

1. J

   Juan David

   Nueva York4 opiniones

   5.0

   Fecha de la visita: 20 de enero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Una gran experiencia comer en sugar factory volvería sin pensarlo.
   

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2. J

   Jennifer

   Nueva York1 reseña

   5.0

   Fecha de la visita: 16 de diciembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Muy buen servicio! Excelente atención de su manager en la noche! Muy rico su comida!
   

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3. C

   Cristina

   México2 opiniones

   5.0

   Fecha de la visita: 12 de diciembre de 2024

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   Todo delicioso como siempre!! La pasta del grinch le encantó a mi hijo
   

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4. OT

   Comensal de OpenTable

   Nueva York1 reseña

   5.0

   Fecha de la visita: 1 de abril de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Muy bonito lugar una experiencia increíble y la comida muy rica
   

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5. OT

   Comensal de OpenTable

   Los Ángeles1 reseña

   1.0

   Fecha de la visita: 24 de noviembre de 2023

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 1

   Pésimo servicio y en la cuenta te cobran el 20% de servicio obligatoriamente. Se tardaron más de 15 min en tomarnos la orden, primero vino la comida y después de 30 min las bebidas.
   

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6. OT

   Comensal de OpenTable

   Filadelfia1 reseña

   2.0

   Comieron hace 1 día

   1. Global 2
   2. Comida 5
   3. Servicio 1
   4. Ambiente 3

   Our waitress made us wait 45 minutes before getting our drinks (soda only) We asked her multiple times… she said she’d go get them and then would come back empty handed. We had to have the manager bring us drinks. Food was good but not worth the insane prices. We went…we won’t go again…
   

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7. L

   Linda

   Nueva York1 reseña

   2.0

   Comieron hace 2 días

   1. Global 2
   2. Comida 2
   3. Servicio 1
   4. Ambiente 1

   The name does not live up to the expectations, sub par service and food, the dessert was beautiful presented however lacked in flavor and quality (Barbie Milkshake no real strawberry flavor with a stale donut) outrageous priced food items which one can definitely get better quality food and service elsewhere in the city. The sad part is that they display a video of all the celebrities that visit these restaurants to lure people in. NEVER AGAIN! The only reason I didn’t leave immediately was due to my daughter birthday and her request to at least try this restaurant chain, been there, done that and never a repeat customer again.
   

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8. L

   Lea

   Charlotte2 opiniones

   4.0

   Comieron hace 4 días

   1. Global 4
   2. Comida 1
   3. Servicio 5
   4. Ambiente 5

   This restaurant is all about the drinks. The food was mediocre but the service was good
   

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9. P

   Pam VIP

   Gran Boston17 opiniones

   2.0

   Comieron hace 7 días

   1. Global 2
   2. Comida 3
   3. Servicio 2
   4. Ambiente 1

   Ive dined at other sugar factory locations, this one is run down and just sad. Service was terrible starting with the host. Stood waiting at host station forever even after approaching the staff and asking if there was a host/hostess since we had a reservation, still basically ignored until a guy sitting at the bar like a customer in jeans and a winter coat got up accessed the computer found our rez and finally seated us. Ridiculous. Food was good, but took forever and it was 4:15 on a monday and almost empty
   

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10. m

    maria

    Nueva York2 opiniones

    2.0

    Fecha de la visita: 9 de marzo de 2025

    1. Global 2
    2. Comida 2
    3. Servicio 1
    4. Ambiente 3

    This sugar factory needs a revamp. The chairs are disgusting and peeling, the windows need to be cleaned, dirty used pads in the womans bathroom on the floor. The service sucks!! I had to remind my server about the watered down drinks. The food was a 3 on a scale of 10. I will not be returning! On top of that they include 20 percent gratuity on the check( which is ok in certain restaurants except this one), my server didn’t even deserve $10 she sucked! It wasn’t even busy, she was just lousy.
    

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