Sugar Factory - Detroit

2.6

2,6

2166 opiniones

Entre 31 y 50 $

Americana

Haz una reserva

2 personas

25 dic 2024

19:00

Reservado 29 veces hoy

Ideal para cócteles creativos
Animado
Genial para ocasiones especiales

Guests can expect a one of a kind dining experience at Sugar Factory, with over-the-top entrees, legendary desserts, and Sugar Factory’s famous, celebrity-endorsed smoking candy goblet drinks – plus, photo-worthy decor, and the brand’s signature retail store with floor-to-ceiling candy walls and hundreds of candy options.

Eventos privados

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Consulta los detalles

Información adicional

Ambiente
Informal
Precio
Entre 31 y 50 $
Cocinas
Americana, Postres, Bar/salón/servicio de bebidas
Horarios
lu.–ju. 11:00–23:00 vi., sá. 11:00–00:00
Número de teléfono
(947) 219-0700
Página web
https://sf4.sugarfactory.com/detroit-mi
Dress code
Informal y elegante
Establecimiento del evento privado
Thank you for taking the time to review Sugar Factory! We strive to make Sugar Factory a happy and fun place for everyone. If you would like to discuss your experience further, please reference the location visited and email us directly at customerservice@SugarFactory.com We look forward to assisting you.
Contacto para el evento privado
our Private Dining Coordinator: (947) 219-0700

Ubicación
45 Monroe St., Detroit, MI 48226
Zona
Detroit
Parking details
Sin
Adicional
Almuerzo de fin de semana, Bar / Sala pública, Bar completo, Cervezas, Cócteles, Promoción nocturna, Vinos

Lo que opinan 2166 comensales

Valoraciones y opiniones generales

Solo pueden enviar opiniones los comensales que hayan probado este restaurante.

2.6

2,6 según las valoraciones recientes

2,8Comida
2,6Servicio
3,1Ambiente
2,3Calidad/precio

Ruido • Moderado

2166 opiniones

J
Jason
Detroit
1 reseña
1.0
1 reseña
Comieron hace 2 días
1. Global 1
2. Comida 3
3. Servicio 1
4. Ambiente 1
waited too long to be acknowledged to be seated, pricing was veryyyyy high for the value of what we received! The menu had an awesome variety but I ordered a mimosa base on the pretty picture and got the drink with no pretty presentation like the pic in the menu. Our waitress smelled strongly of weed and service wasn't the best. We got our bill and 20% was added.... for 3 of us wow unreal! than you wanted me to leave more of a tip for my bad experience no way! She took my bill to be paid we didn't even have to sign or have opportunity to add a tip. this was very off with a bill so high you would think I would have to sign for it. I do not recommend. we were so excited to take my niece before the redwings game and it sucked! i do not recommend!
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N
Nicole
Detroit
2 opiniones
1.0
2 opiniones
Comieron hace 3 días
1. Global 1
2. Comida 3
3. Servicio 2
4. Ambiente 3
First I’ll say I have been to the Sugar Factory in Chicago and this was a total opposite experience. We had a reservation for 6:30p but did not get sat about 7:15p. The host at the front seemed really overwhelmed and wasn’t very polite at all and in her words “can’t deal with these people attitudes” Once sat we waited another 10-15 minutes before we saw a server. The food was okay at best. They messed up one of our orders and took way too long fixing it by the time it came out the food that was made correctly was cold. the wait time was a lot longer than expected to have had a reservation. I usually try to give people the benefit of doubt. However, this experience was definitely far from great. Barely okay at best and that was only because on the rare occasion that we could find our server she was at least nice. If you’re planning a holiday outing there are definitely better restaurant options than this.
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R
Ryan
Detroit
1 reseña
1.0
1 reseña
Comieron hace 3 días
1. Global 1
2. Comida 3
3. Servicio 1
4. Ambiente 2
We were seated as a party of 4 and were 1 of 4 tables when the restaurant opened at 11am. We ordered a milk shake and a hot chocolate and 4 entrees when we had our order taken. The first entree came out, 20 minutes later, the shake came out, 10 minutes later, 2 other entrees came out, 5 minutes later the last entree came out and then 10 minutes after that the hot chocolate came out. For a place that charges $25+ for an entree and novelty drinks that cost at least $15+, to get them so separate is the most bizarre dining experience I have ever encountered. The floors were dirty and the place just opened. The napkins were the type of paper towels you get from bathrooms. Glassware and plates were cheap plastic and utensils were the most basic restaurant supply store level. We had to ask for knives after food came out and ask for napkins. There were 2 separate hairs in my wife’s food. Service was terrible, someone came to check up on us once. There is a 20% auto gratuity for all bills which I have no issue with if there is at least average level of service. This place is neglected and not well run. Parts of neon signs in the restaurant were burned out. My guess is this place does not make it another year, it is tarnishing the brand that I have experienced in Vegas. This isn’t even on the same planet as the Vegas location.
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J
Jarrah
Detroit
1 reseña
1.0
1 reseña
Comieron hace 4 días
1. Global 1
2. Comida 1
3. Servicio 2
4. Ambiente 1
Reservation where 20 minutes late food tasted super bad. Panda express was a lot better. I ordered the steak with rice with the garlic sauce and it was very very mid. The whole experience was pretty bad. The white times are very bad. I would not recommend going for your birthday prices are extremely high for the food amount you get I was very upset with my result.
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k
krystal
Toronto
3 opiniones
4.0
3 opiniones
Comieron hace 4 días
1. Global 4
2. Comida 3
3. Servicio 3
4. Ambiente 4
Made a reservation for 6:30. Checked in at 6:15. Got our table around 6:50/7ish. Food came out quickly. Asked for ketchup, never got it. Never got utensils. Thankfully our food was mostly finger foods. Had to wave someone down for water. It was our first visit and totally understand they were slammed. Overall, would we return for dinner...probably not but for dessert, yes.
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R
Robin
Detroit
1 reseña
1.0
1 reseña
Comieron hace 4 días
1. Global 1
2. Comida 2
3. Servicio 1
4. Ambiente 1
Service was bad, I was served the wrong drink and meal. I didn’t complain because I knew it would be another hour before I would receive the correct order. Waited 20 minutes for silverware and food was cold when we ate. Very very overpriced. I definitely would not recommend unless you have a lot of money a lot of time and a lot of patience and it is your 13 year olds birthday.
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OT
Comensal de OpenTable
Detroit
7 opiniones
2.0
7 opiniones
Comieron hace 5 días
1. Global 2
2. Comida 1
3. Servicio 4
4. Ambiente 3
Well this is my second time. The first time I waited 17 minutes and my order wasn’t taken….this visit…my $47 drink was insanely over priced. It froze solid with dry ice before i could finish. My $22 burger(Nashville smash)was extremely overpriced for what it was. The waiter was great and high energy and spot on with his service. I am a disabled vet with tinnitus, I couldn’t hear a thing people at my table were saying to me.
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N
Nancy
Detroit
1 reseña
4.0
1 reseña
Comieron hace 5 días
1. Global 4
2. Comida 5
3. Servicio 5
4. Ambiente 5
Based on previous reviews I was hesitant to go but this place. was on my bucket's list since last year and it didnt disappoint. We had an early reservation 5:30pm and we were promptly seated, our waitress Mariam was super attentive and gave us a couple of suggestions on the extensive menu. We had pastas, Christmas sliders, a couple of yummy cocktails and a Chocolate milkshake for my daughter. We all loved our drinks and food. Cons, by the time we were leaving the restaurant filled up quickly and they turned the music up. Also, they dont do the mini dancing show for birthdays anymore, which was disappointing but overall it was a good experience.
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K
Kara
Norte de Michigan/Península Superior
1 reseña
2.0
1 reseña
Comieron hace 6 días
1. Global 2
2. Comida 3
3. Servicio 2
4. Ambiente 2
Just seemed like the gold is starting to wear off… so to speak. Ambience: the screens weren’t working, some of the neon word lights were not on, some of the roses in the rose wall were gone… just looked like it wasn’t worth the price tag. Also, no staff seemed like they wanted to be there. At all. No fun, no atmosphere. Mediocre food for the cost. Server didn’t even ask if we wanted drinks. We all just kept our waters lol.
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A
Alexis
Detroit
1 reseña
2.0
1 reseña
Comieron hace 7 días
1. Global 2
2. Comida 3
3. Servicio 1
4. Ambiente 5
Terrible customer service. Empty place still serviced us as if the place was jammed pack.
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Preguntas frecuentes

Sugar Factory - Detroit tiene una valoración de 2,6 estrellas de 2166 cliente(s) de OpenTable.

Normalmente, podrás reservar en este restaurante a través de OpenTable eligiendo la fecha, la hora y el número de personas.

Haz una reserva

2 personas

25 dic 2024

19:00

Reservado 29 veces hoy

45 Monroe St., Detroit, MI 48226

Información adicional

Zona
Detroit
Horarios
lu.–ju. 11:00–23:00 vi., sá. 11:00–00:00
Precio
Entre 31 y 50 $
Cocinas
Americana, Postres, Bar/salón/servicio de bebidas
Ambiente
Informal
Dress code
Informal y elegante
Parking details
Sin
Adicional
Almuerzo de fin de semana, Bar / Sala pública, Bar completo, Cervezas, Cócteles, Promoción nocturna, Vinos

Página web
https://sf4.sugarfactory.com/detroit-mi
Número de teléfono
(947) 219-0700
Establecimiento del evento privado
Thank you for taking the time to review Sugar Factory! We strive to make Sugar Factory a happy and fun place for everyone. If you would like to discuss your experience further, please reference the location visited and email us directly at customerservice@SugarFactory.com We look forward to assisting you.
Contacto para el evento privado
our Private Dining Coordinator: (947) 219-0700

Sugar Factory - Detroit

Haz una reserva

Eventos privados

Información adicional

Carta

Lo que opinan 2166 comensales

Valoraciones y opiniones generales

Preguntas frecuentes

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¿Sugar Factory - Detroit acepta reservas actualmente?

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