Sugar Factory - Detroit

2.5

2,5

2192 opiniones

Entre 31 y 50 $

Americana

Haz una reserva

2 personas

3 ene 2025

19:00

Reservado 53 veces hoy

Ideal para cócteles creativos
Animado
Genial para ocasiones especiales

Guests can expect a one of a kind dining experience at Sugar Factory, with over-the-top entrees, legendary desserts, and Sugar Factory’s famous, celebrity-endorsed smoking candy goblet drinks – plus, photo-worthy decor, and the brand’s signature retail store with floor-to-ceiling candy walls and hundreds of candy options.

PLEASE NOTE SUGAR FACTORY DETROIT DOES NOT ACCEPT GIFT CARDS.
Please reach out to customerservice@sugarfactory.com with any questions.
Thank you

Eventos privados

Organiza tu próximo evento privado en nuestro restaurante

Consulta los detalles

Información adicional

Ambiente
Informal
Precio
Entre 31 y 50 $
Cocinas
Americana, Postres, Bar/salón/servicio de bebidas
Horarios
lu.–ju. 11:00–23:00 vi., sá. 11:00–00:00
Número de teléfono
(947) 219-0700
Página web
https://sf4.sugarfactory.com/detroit-mi
Dress code
Informal y elegante
Establecimiento del evento privado
Thank you for taking the time to review Sugar Factory! We strive to make Sugar Factory a happy and fun place for everyone. If you would like to discuss your experience further, please reference the location visited and email us directly at customerservice@SugarFactory.com We look forward to assisting you.
Contacto para el evento privado
our Private Dining Coordinator: (947) 219-0700

Ubicación
45 Monroe St., Detroit, MI 48226
Zona
Detroit
Parking details
Sin
Adicional
Almuerzo de fin de semana, Bar / Sala pública, Bar completo, Cervezas, Cócteles, Promoción nocturna, Vinos

Lo que opinan 2192 comensales

Valoraciones y opiniones generales

Solo pueden enviar opiniones los comensales que hayan probado este restaurante.

2.5

2,5 según las valoraciones recientes

2,8Comida
2,5Servicio
3Ambiente
2,2Calidad/precio

Ruido • Moderado

2192 opiniones

K
Kelly
Detroit
3 opiniones
2.0
3 opiniones
Comieron hace 1 día
1. Global 2
2. Comida 2
3. Servicio 2
4. Ambiente 2
Disappointing. Our first time here for a girls evening. Restaurant was not busy, yet we waiting to be seated, to be greeted by our server, for our drinks and food. Food was just ok. Beside the few cute photo areas the restaurant was dirty and in need of some renovations
¿Te ha parecido útil?
J
Jaime
Detroit
1 reseña
5.0
1 reseña
Comieron hace 1 día
1. Global 5
2. Comida 5
3. Servicio 5
4. Ambiente 5
Absolutely amazing experience. My 9 year old Daughter Mercedes really wanted to come here and it was perfect for her. Our host was gracious accommodating and welcoming. We had a reservation and was given a wonderful corner booth we couldn’t have been more pleased . In addition to that the menu was overwhelming but with a nice assist from our amazing server she was able to pick out the Barbie Milkshake and rainbow burgers . I can’t say enough of how attentive the server was . We had an amazing daddy daughter date!! We were also able to check out the candy station area and grab some treats on the way out. Strongly recommend 100!! Will definitely return. I hope you get our server and get a chance to meet out wonderful host. Thanks again!!
¿Te ha parecido útil?
C
Conner
Detroit
1 reseña
1.0
1 reseña
Comieron hace 3 días
1. Global 1
2. Comida 5
3. Servicio 1
4. Ambiente 1
Food was great, but the service was absolute terrible. We made a reservation for seven and didn’t even sit down till about 7:30 and then didn’t even get served our drinks for another 15 minutes after finally did food was great and then 35 minutes after we all finished our food, we had to wait for the skillet and at that time we mainly just ate it real quick and left and the waiter never came back ever to ask us what we needed every time I had to get a right waiver down
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A
Ayana
Detroit
2 opiniones
1.0
2 opiniones
Comieron hace 4 días
1. Global 1
2. Comida 5
3. Servicio 1
4. Ambiente 1
Made a reservation 3weeks ahead . Arrived 15mins before reservation. Waited 15 mins before the host acknowledged we we standing waiting to check in . Once checked in , waited 45mins to be seated . Once seated , waited 30 mins for water , additional 30 to place order then 45 for our food . Waitress had an attitude. She was very slow . Food was great !!!!! But it was my twins birthday and it’s was a birthday dinner party for them and their friends . No birthday desert or any acknowledgment even though I paid extra. After everything was over I mentioned to the waitress they can remove the extras since the twins received them . That was an issue for a hot second .
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D
Derek
Detroit
1 reseña
1.0
1 reseña
Comieron hace 4 días
1. Global 1
2. Comida 2
3. Servicio 1
4. Ambiente 3
Terrible overall value. Service was very slow and bad.
¿Te ha parecido útil?
l
laura
Detroit
1 reseña
1.0
1 reseña
Comieron hace 5 días
1. Global 1
2. Comida 1
3. Servicio 2
4. Ambiente 1
So disappointed. The restaurant was filthy and smelled like old mop water. Floor was slippery from grease. Food was not good. Save your money and time and go somewhere else.
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M
Melanie
Detroit
1 reseña
1.0
1 reseña
Comieron hace 5 días
1. Global 1
2. Comida 1
3. Servicio 1
4. Ambiente 1
Horrible service, watched a MANGER take money from someone waiting to be sat the wait time was over an hour, he checked in after us and was seated within seconds. Waitress was horrible didn’t even check on us or anything and add 40% tip to our bill. It was terrible do not go here.
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C
Cait
Grand Rapids
1 reseña
1.0
1 reseña
Comieron hace 5 días
1. Global 1
2. Comida 1
3. Servicio 1
4. Ambiente 1
Made a reservation and walked into the restaurant with 15+ standing at the door and half the restaurant empty the hosts had no idea what they were doing and didn’t even check for reservations and told us it would be 1-2 hour wait even with reservation. super cool place but needs to get its seating issues solved
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K
Katie
Washington D.C.
1 reseña
1.0
1 reseña
Comieron hace 5 días
1. Global 1
2. Comida 2
3. Servicio 1
4. Ambiente 1
For what they charge there was no excuse. We were seated and it took a half hour for our waitress to even come to the table to tell us she was bringing us water. She left. Brought us water another 20 minutes later and took our drink and food orders. We did not order fancy drinks. We ordered sodas and an iced tea. Our food got there over an hour later and we still hadn't gotten our drinks or our appetizer. Their "fillet" which is $50 dollars was delivered to on of my family members and not only was it over cooked and rubbery, it was NOT a fillet. It was a very think strip steak that was burnt. Another family member didn't even get his food and I still hadn't gotten my iced tea. After half the table was done eating the rainbow sliders came. They were cold. Then a manager brought my iced tea and the other family member's chicken stir fry. We never received drink refills, the waitress was almost nowhere to be found most of the time - I had to go to the hostess station to find someone to get a manager. We never got dessert because we had been there 3 hours already and were over it. We got the bill which was $255 including tip before the manager took of the so called fillet, the chicken stir fry which came after the half the table was finished, and the appetizer. At least they were honest about that, but the bill was still $157 which included a 20% forced added tip for a waitress who was rude and was hard to find. People who were seated after us had their food delivered before we even got our drinks. For what the prices are for that place there is no excuse for bad service like this. I have been to other locations and never had an experience like this. The bathrooms were filthy, one of the toilets was broken in the women's bathroom. And the music was so loud you couldn't hear the person next to you talking. I could have forgiven that stuff if the food and service had been worth the price. I would never go back to the Detroit location and would not recommend it.
¿Te ha parecido útil?
t
trisha
Detroit
1 reseña
2.0
1 reseña
Comieron hace 6 días
1. Global 2
2. Comida 2
3. Servicio 2
4. Ambiente 2
The music was way too loud! Think of a club scene where you can’t hold a conversation. Out of most menu options. Food was bland, desserts were great. I’d recommend only going for dessert. Service took forever, and that is the worst since you are dining with kids. Some dinners came after everyone was done and we had to remind the server many times. Maybe the experience would be better if it wasn’t a busy night over Christmas break. Very disappointing and pricey $$$.
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Preguntas frecuentes

Sugar Factory - Detroit tiene una valoración de 2,5 estrellas de 2192 cliente(s) de OpenTable.

Normalmente, podrás reservar en este restaurante a través de OpenTable eligiendo la fecha, la hora y el número de personas.

Haz una reserva

2 personas

3 ene 2025

19:00

Reservado 53 veces hoy

45 Monroe St., Detroit, MI 48226

Información adicional

Zona
Detroit
Horarios
lu.–ju. 11:00–23:00 vi., sá. 11:00–00:00
Precio
Entre 31 y 50 $
Cocinas
Americana, Postres, Bar/salón/servicio de bebidas
Ambiente
Informal
Dress code
Informal y elegante
Parking details
Sin
Adicional
Almuerzo de fin de semana, Bar / Sala pública, Bar completo, Cervezas, Cócteles, Promoción nocturna, Vinos

Página web
https://sf4.sugarfactory.com/detroit-mi
Número de teléfono
(947) 219-0700
Establecimiento del evento privado
Thank you for taking the time to review Sugar Factory! We strive to make Sugar Factory a happy and fun place for everyone. If you would like to discuss your experience further, please reference the location visited and email us directly at customerservice@SugarFactory.com We look forward to assisting you.
Contacto para el evento privado
our Private Dining Coordinator: (947) 219-0700

Sugar Factory - Detroit

Haz una reserva

Eventos privados

Información adicional

Carta

Lo que opinan 2192 comensales

Valoraciones y opiniones generales

Preguntas frecuentes

¿Cuál es la valoración de Sugar Factory - Detroit?

¿Sugar Factory - Detroit acepta reservas actualmente?

Haz una reserva

Información adicional