Sticks'n'Sushi - White City

Opiniones sobre Sticks'n'Sushi - White City de comensales del restaurante. Basadas en valoraciones recientes.

1. D

   Dean

   Londres1 reseña

   1.0

   Comieron hace 3 días

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 2

   We usually dine at the Wimbledon branch, but decided to try the Westfield location this time. Unfortunately, the experience didn’t meet our expectations. The food arrived lukewarm, and while we understand dishes may come out at different times, we were served rice and a few starters — with the rest of the meal arriving 45 minutes later. To make matters worse, only three out of four of us actually received our full orders. The staff did apologies and removed a few items from the bill, which we appreciated. However, based on this experience, we won’t be returning to this branch.
   

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2. A

   Angelica

   Londres2 opiniones

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Amazing food and service in a beautiful venue, price pretty good for quality of food we ate in London
   

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3. M

   Maung

   Londres1 reseña

   5.0

   Fecha de la visita: 23 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   I didn’t feel I’m a Staff ! Oh was feel regular customer ! Thanks stick N sushi and White City member.
   

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4. M

   Mohammed VIP

   Londres23 opiniones

   3.0

   Fecha de la visita: 22 de marzo de 2025

   1. Global 3
   2. Comida 5
   3. Servicio 1
   4. Ambiente 1

   Food was great.. service was poor. Seated in an area of the restaurant that my chair kept getting hit by the waiters passing by. Forgot my drinks, had to request my still water 3 times. Had to constantly keep asking for items that had been ordered and for small items like the complimentary hot towel before food is served and when asking for it was almost ridiculed for asking about it. Awful service, great food!
   

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5. C

   Cynthia

   Londres1 reseña

   1.0

   Fecha de la visita: 9 de marzo de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   I had a really bad experience today. It was my daughter’s 9th birthday, and the waiter who served us refused to give us extra soy sauce and another small plate. He said, “Oh, you still have some soy sauce left,” but we were a group of six people. Isn’t it reasonable to ask for more if one is finished? Then, when we asked for another plate, he said, “Oh, your kids have bento boxes, so I’m not supposed to give you another one.” Later, we requested some napkins. Another waiter gave them to us, but then the first waiter tried to take them away. Throughout the entire dinner, we remained polite because our child was with us, and we didn’t want to argue. However, this is not the level of service we expect. We have been to various Sticks’n’Sushi locations many times and have never experienced anything like this before! This was a really disappointing experience for all of us, especially on my daughter’s birthday.
   

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6. N

   Nikola

   Londres2 opiniones

   5.0

   Fecha de la visita: 2 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We have been coming there since you opened and it was always great. Especially Richard is very good, he is friendly professional and always helpful. Thank you
   

   Sticks'n'Sushi - White CityRespondió el 6 de marzo de 2025

   Hi Nikola, Thank you for your continued loyalty! We’re so happy to have you as a regular guest and we always look forward to welcoming you back. We hope to see you soon. Best wishes Sticks'n'Sushi White City
   

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7. F

   Frank

   Londres1 reseña

   5.0

   Fecha de la visita: 23 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   Really nice 🍀 go there, take a drink and eat - you won’t regret it.
   

   Sticks'n'Sushi - White CityRespondió el 27 de febrero de 2025

   Hi Frank, Thank you for your great review! We're so glad you enjoyed your experience, and we hope to welcome you back soon. Best wishes Sticks'n'Sushi White City
   

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8. c

   christina

   Londres4 opiniones

   4.0

   Fecha de la visita: 21 de febrero de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   Efficient and friendly front of house. Charming and helpful wait staff. Unfortunately for me (I am possibly the only person in the Western world, who loathes Avo) whilst not stated on the menu - my salad had a lot of Avocado. My friend had to wait quite a while for her food, but the apology was so charming and sincere, that it didn’t matter. Pretty calm and peaceful for a half term Friday too. We’ll be back
   

   Sticks'n'Sushi - White CityRespondió el 27 de febrero de 2025

   Hi Christina, Thank you for your thoughtful feedback! We're glad to hear you enjoyed the service and atmosphere, and we truly appreciate your understanding regarding the avocado in your salad. We apologise for the mix-up and will be happy to remove this for you in future. We're happy to hear your friend's experience was still positive despite the wait, and we look forward to welcoming you back soon! Best wishes Sticks'n'Sushi White City
   

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9. l

   lax

   Londres4 opiniones

   5.0

   Fecha de la visita: 7 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   This is our regular spot! The food and service is always amazing! Thank you so much
   

   Sticks'n'Sushi - White CityRespondió el 13 de febrero de 2025

   Hi Iax, Thank you for your kind words. We are thrilled to hear we have become your regular spot, and that our chefs and servers consistently deliver an amazing experience for you. We look forward to seeing you again soon. Best wishes Sticks'n'Sushi White City
   

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10. E

    Emily

    Londres1 reseña

    5.0

    Fecha de la visita: 5 de febrero de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Food was fresh, delicious and great value for money.
    

    Sticks'n'Sushi - White CityRespondió el 7 de febrero de 2025

    Hi Emily, Thank you for your wonderful review. We're pleased to hear you enjoyed the fresh and delicious food, and felt it offered good value. We look forward to welcoming you again soon. Best wishes Sticks'n'Sushi White City
    

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