Luciano by Gino D’Acampo London

Opiniones sobre Luciano by Gino D’Acampo London de comensales del restaurante. Basadas en valoraciones recientes.

1. C

   Carlos

   Londres1 reseña

   4.0

   Fecha de la visita: 30 de octubre de 2024

   1. Global 4
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Comida italiana de calidad en un ambiente elegante y tranquilo
   

   Luciano by Gino D’Acampo LondonRespondió el 31 de octubre de 2024

   Ciao Carlos, It is lovely to hear you had a wonderful time with us, we hope to see you again shortly. Kind regards, Management Team
   

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2. OT

   Comensal de OpenTable

   Nueva York3 opiniones

   5.0

   Fecha de la visita: 4 de mayo de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Espectacular ambiente muy buena comida y un servicio espectacular
   

   Luciano by Gino D’Acampo LondonRespondió el 4 de mayo de 2024

   Ciao, Thank you so much for the lovely comments, we're glad you enjoyed your time with us and we hope to see you again soon! Kind regards, Management team
   

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3. OT

   Comensal de OpenTable

   Orlando1 reseña

   1.0

   Fecha de la visita: 31 de diciembre de 2023

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Solicito un reembolso de la experiencia, intenté comunicarme para informar que mi novia estaba mal de salud y estuvimos yendo pero las calles estaba cerradas y por el frio, no podia caminar hacia el restaurante con ella, volvimos al hotel y había pre pagado la cena. Por favor su apoyo con el reembolso total de la experiencia. Gracias y disculpen los inconvenientes.
   

   Luciano by Gino D’Acampo LondonRespondió el 3 de enero de 2024

   Good afternoon, We sincerely apologise for your experience with us. We would very much appreciate it if you could contact us directly, so that we can gain more information for improvements and rectify your experience. Kind regards, Management Team
   

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4. L

   Logan

   Londres3 opiniones

   4.0

   Comieron hace 1 día

   1. Global 4
   2. Comida 5
   3. Servicio 3
   4. Ambiente 4

   Really good food, me and partner enjoyed ourselves. The music was a bit naff and I do understand what other reviewers have said about it being a little too loud but other than that the food was really good, very tasty. Nice location and the restaurant itself was pleasant and comfortable to eat in. Definitely would go again.
   

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5. M

   Mark

   Edimburgo1 reseña

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Food was fantastic , however think there is too much , less is more as they say, left feeling full and burst , would Defo go back
   

   Luciano by Gino D’Acampo LondonHa respondido hoy

   Good afternoon Mark, Thank you for the review. We look forward to seeing you again. Best wishes, Management Team
   

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6. T

   Tina

   Londres3 opiniones

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Amazing food. Place and staff our 3rd visit from leicester and still the whole experience was superb 👏 👌 took family for birthday and surprised them with a beautiful birthday cake. Not expected at all. Service Amazing. The dinner was hot and outstanding No waiting served all the time even though busy for theatre goers. Will definitely go again
   

   Luciano by Gino D’Acampo LondonHa respondido hoy

   Good afternoon Tina, Thank you for the lovely feedback. We are happy to hear you had lovely experience in Luciano and cannot wait to welcome you back. All the best, Management Team
   

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7. EH

   EveH

   Londres1 reseña

   3.0

   Comieron hace 2 días

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 5

   Great waiter but the service slow. The pizza was very sloppy in the middle and had added ingredients not listed on the menu. Expensive for pasta and pizza. I live in London and will not be a returning customer.
   

   Luciano by Gino D’Acampo LondonRespondió hace 1 día

   Dear Eve, We sincerely apologize for the inconveniences you experienced during your dinner at Luciano by Gino D'Acampo. Your feedback is extremely important to us, and we would love to understand more about what happened. Could you please reach out to me directly? I would like to personally ensure that your next visit is exceptional. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back and provide you with the fantastic experience you deserve. Best regards, Giovanni Galluccio Cluster Operation Manager Luciano by Gino D'Acampo
   

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8. A

   Amy VIP

   Richmond1 reseña

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The food, wine and service were excellent. Highly recommend.
   

   Luciano by Gino D’Acampo LondonRespondió hace 4 días

   Good afternoon Amy, Thank you for the great feedback regarding your recent experience. We are glad to hear you had lovely time in Luciano and cannot wait to welcome you back! Warm Regards, Management Team
   

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9. J

   Julian

   Londres2 opiniones

   2.0

   Comieron hace 6 días

   1. Global 2
   2. Comida 2
   3. Servicio 2
   4. Ambiente 3

   Bruschetta starter was poor. Large wedge of bread, dry with tastless tomatoes. Risotto over seasoned with salt and inedible. Mentioned to staff and both courses were removed from the bill. Shame the management did not follow up on our comments with an apology, which would have been courteous. Really disappointing for a special occasion, had high hopes. Will not be recommending or returning.
   

   Luciano by Gino D’Acampo LondonRespondió hace 6 días

   Good evening Julian, We sincerely apologize for the inconveniences you experienced during your dinner at Luciano by Gino D'Acampo. Your feedback is extremely important to us, and we would love to understand more about what happened. Could you please reach out to me directly? I would like to personally ensure that your next visit is exceptional. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back and provide you with the fantastic experience you deserve. Best regards, Giovanni Galluccio Cluster Operation Manager Luciano by Gino D'Acampo
   

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10. B

    Beverley

    Londres1 reseña

    5.0

    Comieron hace 7 días

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Another fabulous meal at Luciano’s. Staff were amazing and the food was delicious. Great location too.
    

    Luciano by Gino D’Acampo LondonRespondió hace 6 días

    Good afternoon Beverley, We are trilled to hear such a good feedback from you! We hope to see you shortly for lunch or dinner as well. Warm regards, Management team
    

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