Kona Grill - Desert Ridge

Opiniones sobre Kona Grill - Desert Ridge de comensales del restaurante. Basadas en valoraciones recientes.

1. K

   Katie

   Phoenix8 opiniones

   1.0

   Comieron hace 5 días

   1. Global 1
   2. Comida 5
   3. Servicio 1
   4. Ambiente 2

   The food when it finally arrived was delicious. The kitchen sent half the food out, some cold, and took an additional 15 min for some of the meals to be delivered.
   

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2. p

   patrick VIP

   Phoenix16 opiniones

   4.0

   Comieron hace 6 días

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   Very nice selection on Happy Hour menu. Service was very attentive. Noise was acceptable. Thought overall value was “good”.
   

   Kona Grill - Desert RidgeRespondió hace 5 días

   Hello Patrick, Thank you for taking the time to leave us a review. We're glad to hear that you enjoyed our Happy Hour menu and found our service to be attentive. We're sorry if the noise level was a bit high, but we're glad it didn't detract from your overall experience. We strive to provide a great value, and your feedback helps us in that regard. We look forward to serving you again soon at Kona Grill - Desert Ridge! Best, The Management Team
   

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3. O

   Olivia VIP

   San Francisco9 opiniones

   5.0

   Fecha de la visita: 6 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Wonderful dinner experience. Food was good and our waitress was awesome! T was so kind, understanding and flexible. She sang happy anniversary to us with her beautiful voice and truly made the evening a wonderful experience. Thank you!
   

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   Kona Grill - Desert RidgeRespondió el 6 de abril de 2025

   Thanks for the feedback, Olivia! We're thrilled to hear that you had a wonderful dinner experience at Kona Grill - Desert Ridge. It's great to know that our team was able to make your special occasion even more memorable. We're also glad you enjoyed our food and found our service to be excellent. We strive to make every visit a memorable one and your kind words are a testament to our efforts. We look forward to welcoming you back soon!
   

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4. Z

   Zubair

   Phoenix1 reseña

   1.0

   Fecha de la visita: 5 de abril de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 3
   4. Ambiente 3

   The table was filthy and sticky, among other things.
   

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5. S

   Sue

   Los Ángeles11 opiniones

   3.0

   Fecha de la visita: 3 de abril de 2025

   1. Global 3
   2. Comida 2
   3. Servicio 4
   4. Ambiente 3

   We went for their advertised special menu@$39 per person’s. It was not a great meal. Steak ordered rare came out more like medium and was dry with very little taste. Wine which came with meal took until we were 50% finished with our food to be served. Ordered an additional salad and it was never served. But the server brought it when we were paying the bill in a togo box!! Never asked if we still wanted it! And, oh yes, it was on the bill!! A very disappointing dinner experience. PS. The hostess who sat our friends before we arrived was not pleasant. Kind of like they were annoying her with a request for a side table. Restaurant was not super busy and there were lots of empty tables. Went on a Wednesday evening with 6pm reservations
   

   Kona Grill - Desert RidgeRespondió el 4 de abril de 2025

   Thanks for visiting us, Sue. We're sorry to hear that your experience at Kona Grill - Desert Ridge didn't meet your expectations. We take your feedback on the steak and wine service seriously and will use it to improve. We regret the inconvenience caused by the delay in service and the issue with the salad. We strive to provide a better experience and will work on these points. We hope to have the opportunity to serve you again and provide a better experience. -KG Management
   

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6. AB

   AndreaB VIP

   Nueva York10 opiniones

   5.0

   Fecha de la visita: 31 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   One of the best Happy Hour menus! Delicious and great value.
   

   Kona Grill - Desert RidgeRespondió el 2 de abril de 2025

   Thanks for the feedback, AndreaB! We're thrilled to hear that you enjoyed our Happy Hour menu and found it to be great value. We always strive to provide delicious food and great service, and your review reaffirms the hard work we put in every day. We look forward to your next visit at Kona Grill - Desert Ridge!
   

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7. B

   Bill

   Utah1 reseña

   1.0

   Fecha de la visita: 31 de marzo de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Horrible service, broken table and blah food. At least it was expensive.
   

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8. J

   Jackie

   Phoenix30 opiniones

   4.0

   Fecha de la visita: 27 de marzo de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   I booked the private room on Open Door and was told at the lady minute I could not have it. Our waiter Aiden did a great job/always pleasant. The kitchen help was over whelmed. It took 2 1/2 hours to eat. Need to hire more help to prepare food. Also put of the best appetizer-Avacado rolls-at 5:30 pm you should not be out of a common appetizer.
   

   Kona Grill - Desert RidgeRespondió el 29 de marzo de 2025

   Hi Jackie, Thank you for choosing Kona Grill - Desert Ridge for your dining experience and for taking the time to share your feedback. We're glad to hear that you enjoyed your private room and our service. However, we're sorry to hear about the long wait you experienced for your meal. We always aim to provide the best experience for our guests, and we're sorry that we fell short this time. We appreciate your feedback and will use it to improve our service and food preparation. We hope to have the opportunity to serve you again and provide a better experience. Best regards, The Management Team
   

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9. c

   clare

   Columbus3 opiniones

   4.0

   Fecha de la visita: 23 de marzo de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   Our server "T" was awesome!! She was hampered by slow bar service. We had lengthy waits for drinks. Tasty food, but we shoulda known, it's not a steak joint.
   

   Kona Grill - Desert RidgeRespondió el 25 de marzo de 2025

   Thanks for the review, Clare! We're thrilled to hear that you enjoyed our tasty food and had an overall positive experience at Kona Grill - Desert Ridge. We understand that there were some areas where our service fell short, specifically with the bar service. We appreciate your patience and understanding. We're constantly working to improve our overall service and your feedback is invaluable in this process. We hope to see you again soon for another round of steak!
   

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10. OT

    Comensal de OpenTable VIP

    Washington D.C.2 opiniones

    1.0

    Fecha de la visita: 22 de marzo de 2025

    1. Global 1
    2. Comida 1
    3. Servicio 1
    4. Ambiente 2

    Bar table service was awful. Not well staffed and the bartenders are clearly frustrated. Constantly had to flag down service. Food was not that good and way too expensive for what we got.
    

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