Fogo de Chao - Seattle, WA

Opiniones sobre Fogo de Chao - Seattle, WA de comensales del restaurante. Basadas en valoraciones recientes.

1. A

   Alexandra Nahim

   Miami1 reseña

   1.0

   Fecha de la visita: 25 de diciembre de 2024

   1. Global 1
   2. Comida 2
   3. Servicio 3
   4. Ambiente 1

   Bueno realmente mi reserva fue el 24-12 a las 8:450pm entré a tiempo pero no fue hasta casi 40 minutos desde que elegí la carne que quería que pasaron a darme para empezar a comer, como tenía hambre comí sin carne y me llené de otra comida mas no de carne a las 9:30 casi llegaron con carne y ya estaban próximos a cerrar creo que hay otras mejores experiencias
   

   Fogo de Chao - Seattle, WARespondió el 26 de diciembre de 2024

   Lamentamos que la experiencia no haya sido acorde con tus expectativas. Nuestro objetivo es brindar un servicio eficiente, y estamos atentos a las preocupaciones expresadas. Te invitamos a contactarnos a través del formulario en nuestro sitio web para abordar estos detalles y trabajar hacia una mejor experiencia en el futuro. Gracias.
   

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2. E

   Emily

   Seattle2 opiniones

   3.0

   Fecha de la visita: 4 de abril de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 5
   4. Ambiente 3

   Cool experience, probably wont go again for a while, would go for a special occasion. definitely overpriced but a fun novelty, the meats were the star for sure
   

   Fogo de Chao - Seattle, WARespondió hace 6 días

   We're pleased to know you enjoyed the quality of our cuts, Emily. We aim to make every visit special, so it’s concerning to hear your experience felt overpriced. Our team would like to discuss this further and how we might enhance future visits. Please reach out through our website contact form. Thank you.
   

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3. A

   Amy

   Seattle3 opiniones

   4.0

   Fecha de la visita: 28 de marzo de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 3
   4. Ambiente 4

   This was a good experience for a group. While it would have been nice to have the servers come by more often, I would still recommend. It also would have been nice to have just one server. It seemed we had 2 and it got confusing on if a drink order was put in. There were a few times, where we just seemed to have gotten forgotten due to someone thinking we had already been taken care of.
   

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4. H

   Heather

   Seattle4 opiniones

   4.0

   Fecha de la visita: 28 de marzo de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 3
   4. Ambiente 3

   This wasn’t our first time at a Fogo, so we had some expectations as to what the experience would be. Our first server was easily distracted, seemingly very uncomfortable/out of their element, and couldn’t keep up with the pace. We ordered food and drinks and after 20+ minutes of waiting, we still hadn’t received the warm appetizers/accouterments or our beverages. Mind you, this was a mid-week after 8 reservation, not a booked and busy Saturday night. We were there to celebrate, so asked if we could have a different server to ensure our experience was a good one. It was clear the original server was overwhelmed and had upset several of their other tables. Rather than use it as a learning experience, the manager berated them in front of one of the other tables and put them on lessened duties. Our second server was top notch and totally made up for the initially poor experience. Hosana went above and beyond, stayed on task, and made sure items were brought to the table promptly. She definitely turned our whole evening around and had Hosana not taken over, this review would’ve been a negative one. That said, I’m disappointed the manager never came to speak with us as we’d requested, and instead, chose to embarrass a member of the team and bark orders at others - this could’ve been an opportunity to teach and develop the team, not demean them. Furthermore, the manager walked by and made eye contact several times and never got the courage to come over and make nice - we weren’t going to be rude, and hadn’t been rude to anyone - we just wanted an opportunity to chat about what we’d observed. The management at this location could use improvement, which would also make the servers and diners have a better experience overall.
   

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5. J

   Jeanne VIP

   Chicago3 opiniones

   1.0

   Fecha de la visita: 27 de marzo de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   This was the most embarrassing, atrocious "happy hour" I have ever experienced. From the very start it was AWFUL. I made a reservation on line in the bar. However, when I arrived, the unfriendly, zero-eye-contact host said "bar is open seating", and left it at that-no menus, no direction. I had clients with me...that is why I made a reservation. We scrambled for the LAST seat. THEN things really turned ugly. NO ONE acknowledged our table for 20 minutes. I finally said something and then the woman told us "she was not our server, she was a bartender, but would take our drink orders to 'help out'". Then, another 15 minutes- no drinks. Another woman stopped by and asked how we were doing, I told her, "not well", and explained we had no drinks. She begrudgingly went and fetched 2 out of the 3 drinks and left the 3rd person waiting. I finally got up and had to hunt down the 3rd drink. We ordered 2 appetizers. 1 was a fried cheese. After a long wait a random server we had never seen before came to tell us there was no cheese and they have not had cheese for 2 weeks. WEIRD, no one else seemed to know about that? Then I saw woman #2 complaining that "I was rude to her", when all I did was tell her we had no drinks. I will NEVER go again. And, I will mention to others to AVOID. I should mention, Vanessa was helpful-the only one who seemed to care.
   

   Fogo de Chao - Seattle, WARespondió el 31 de marzo de 2025

   Jeanne, we're truly sorry to hear about your recent experience, and we apologize for the inconvenience and lack of attention during your visit. Our team strives to provide attentive and welcoming service, and it's concerning to hear that we missed the mark. We would like to understand more and address these concerns directly. Please reach out to us through the contact form on our website so we can work toward a better experience for you. Thank you.
   

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6. OT

   Comensal de OpenTable

   Chicago1 reseña

   4.0

   Fecha de la visita: 23 de marzo de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 1
   4. Ambiente 4

   Made a reservation for 8:15, arrived at 8 and checked in, then forgotten about. Got seated at 8:55 and the host seating computer appears to show we were due to be seated at 8:24. Host stand was extremely understaffed, leading to long check ins, confusion, upset patrons and a forgotten reservation while multiple tables were open. Waitress forgot our drinks until main meal arrived and we had to ask for them again. Tomahawk steak was very good. Remaining staff were all very friendly, but the overworked host handling multiple responsibilities, should have had help to make the evening for all more enjoyable. A host is a host for a reason and should have no other jobs.
   

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7. J

   James

   San Francisco1 reseña

   5.0

   Fecha de la visita: 23 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Epic place full churrasco highly recommend get a taste of everything. Service was great
   

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8. E

   Ed

   Seattle2 opiniones

   5.0

   Fecha de la visita: 16 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Went for lunch on Sunday. Very nice, excellent service from a variety of staff. The meats were good and the market table (aka salad bar) was very fresh and appealing. I feel this location is better managed and more relaxed than the Bellevue one. We will be back, for sure.
   

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9. G

   Gwyneth

   San Francisco4 opiniones

   5.0

   Fecha de la visita: 14 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We came here to celebrate my boyfriends birthday! We had an absolutely great time, highly enjoyed the Full Churasco experience, market table, and sides, and free birthday dessert! The service was GREAT and really made the birthday so special!
   

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10. OT

    Comensal de OpenTable

    Las Vegas2 opiniones

    2.0

    Fecha de la visita: 10 de marzo de 2025

    1. Global 2
    2. Comida 4
    3. Servicio 2
    4. Ambiente 4

    Service was not that great. We started with one server who never returned. Then a second server ended up taking our “order”, then never saw him again. Finally we had a third waiter when we were ready to check out. I consistently ran out of water and needed to keep asking for more of which non of them were our server.m, then I’m expected to tip…. Who am I tipping? I saw three different people. My water was filled by the people taking plates….. I wish I could have tipped them directly instead of our “server”.
    

    Fogo de Chao - Seattle, WARespondió el 11 de marzo de 2025

    We're sorry to hear about your experience with our service. It's concerning to know you had to interact with multiple servers and still faced difficulties. We'd like to address your concerns and work toward providing the five-star experience you deserve. Please reach out via the contact form on our website. Thank you.
    

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