Fogo de Chao - Roseville

Opiniones sobre Fogo de Chao - Roseville de comensales del restaurante. Basadas en valoraciones recientes.

1. c

   cristina VIP

   Sacramento9 opiniones

   3.0

   Comieron hace 3 días

   1. Global 3
   2. Comida 4
   3. Servicio 3
   4. Ambiente 4

   The waitress serve lukewarm water. She asked if we prefer to have lemon on it but didn’t serve lemon. When they served the lemon, it was just placed in a sauce plate. If you dine in a decent restaurant, they will remove the old glass of lukewarm water and bring in a fresh ice cold water. I requested for ice eater, she did the same, didn’t remove the lukewarm water but instead bring in ice. I was even the one who mix the old water with the ice. There was no grilled cheese, stated they didn’t make any.
   

   Fogo de Chao - RosevilleRespondió hace 2 días

   We're sorry to hear about the water service during your visit. We strive to provide attentive service, and it seems we missed the mark with some elements of your experience. Our team would like to understand more, so please reach out via our website contact form. We'll work toward ensuring a better visit next time. Thank you.
   

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2. Y

   Yuri

   Chicago6 opiniones

   5.0

   Comieron hace 3 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Had a really good time with family will definitely come back and thank you Thomas for taking care of us
   

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3. M

   Manny VIP

   Sacramento33 opiniones

   5.0

   Comieron hace 3 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The food was excellent, and the service was outstanding… My server was extremely accommodating
   

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4. OT

   Comensal de OpenTable

   Sacramento1 reseña

   3.0

   Comieron hace 5 días

   1. Global 3
   2. Comida 3
   3. Servicio 2
   4. Ambiente 4

   We made a reservation and had to wait at an awkward waiting spot with no seating, people walking between us. When we got seated our service was slow we repeated orders multiple times and it was noisy
   

   Fogo de Chao - RosevilleRespondió hace 4 días

   We apologize for your experience not meeting our high standards during your visit. We value your feedback on the wait and slow service. Please contact us via our website so we can address these concerns and work toward a better experience in the future. Thank you.
   

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5. J

   Jnanda Moksha

   Seattle6 opiniones

   4.0

   Comieron hace 6 días

   1. Global 4
   2. Comida 5
   3. Servicio 3
   4. Ambiente 4

   I had to repeatedly ask for water for our table. The food was good. The salad bar was not as large as others of the same venue. I still left a 20% tip for the meat servers were awesome. This to me is the second best in the area. They did have a better dessert menu. Well that is all for now. Namaste' 🙏
   

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6. J

   James

   San Francisco13 opiniones

   3.0

   Comieron hace 6 días

   1. Global 3
   2. Comida 4
   3. Servicio 1
   4. Ambiente 5

   I don’t leave comments very often but felt it was time. I’ve been to Fogo three times I believe since it opened. I know it takes time for restaurants that open to get up and moving correctly but it’s been a few months now and they just can’t get their service down. If it’s not the servers, it’s the Gaucho’s. They need to figure this out quickly. With this said the food was good when it was served. The ambience is very nice and comfortable.
   

   Fogo de Chao - RosevilleRespondió hace 5 días

   James, thank you for sharing your thoughts with us. We're pleased to hear you enjoyed the food and found the ambience comfortable. We understand your feedback about service and are committed to improving. Our team would like the chance to address your concerns. Please reach out through our website contact form. Thank you.
   

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7. c

   coleen

   Sacramento2 opiniones

   1.0

   Comieron hace 7 días

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 3

   Well where do I begin- instead of Fogo de Chao it is No Go de Chao for our party. We were seated for 10 minutes before receiving any acknowledgment from a server. We ordered a bottle of wine and our dinner selections, and no cocktails. We received the Tomahawk ribeye steak first which was served on a hot salt plank. The meat was still raw when it came but he said “oh we heat the salt plank so high it will cook the meat more.“ Well it cooked it so fast that the meat was well done in 60 seconds and was way too salty. Frankly the worst ribeye we’ve ever had, and we have it quite often. We still hadn’t received our wine yet and had drank all our water due to the saltiness. We also hadn’t received any of the side dishes that come with the ribeye. This was again after asking repeating from our server and another server. Another in our party ordered the Full Churrasco. She liked the chicken & lamb but all the other meats was overcooked. Meanwhile, our wine finally arrived 45 after ordering it and me having to find a manager. Once the wine arrived at our table, we saw that she that our server was struggling to open it. She then told us, “this is the 1st bottle of wine I have ever opened.” Really? Either she received very poor training or she was making another excuse as to the poor service. Another male server came to our table and apologized for all the mishaps and said we would be receiving free desserts and a discount on our meal, but not before throwing the female server under the bus for how she was doing her job. His behavior was so unprofessional, especially since some in our party had worked in the restaurant business and would never think of saying such a thing to a customer. Needless to say, we finally received our side dishes right before the dessert arrived. We were now just laughing because the service was just so bad. It was like a SNL skit!!! So many better places to dine in our area and we certainly won’t be going back ever!!!
   

   Fogo de Chao - RosevilleRespondió hace 3 días

   We regret to hear that your visit did not meet expectations. Timeliness and quality of our service are paramount, and it's concerning to read about your experience. Our team would like the opportunity to address your concerns and work towards improving. Please contact us through our website contact form. Thank you.
   

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8. K

   Kimberly

   San Francisco1 reseña

   4.0

   Fecha de la visita: 7 de marzo de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   We had reservations for 6pm. The restaurant was already packed with several people standing at the entry, waiting to be seated. We waited a bit before being seated at a lovely table. We were treated by Jena who explained she would be working with Victor to ensure we were taken care of. The cold bar had a variety of options. It was challenging to know what all offerings were as signage seemed a bit off. We began enjoying the meat offerings and found them quite delicious. It was heavy on the lamb options, one chicken option, one pork and a few beef. We genuinely appreciated both Jena and Victor. They were pleasant, always smiling and attentive. Their teamwork was appreciated and the fact neither made us feel rushed or bothersome, made our experience great. It was my husband birthday and they were sure to check for a special occasion. My husband was gifted a complimentary desert, which he quite enjoyed. I recommend Fog de Chao, just keep in mind, they are busy, very busy.
   

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9. m

   marie

   Sacramento5 opiniones

   5.0

   Fecha de la visita: 7 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Amy and Jacqueline is our server. Five star service. But my favorite grilled pineapple is not on their churrasco :(
   

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10. P

    Patricia

    San Francisco3 opiniones

    5.0

    Fecha de la visita: 6 de marzo de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    We celebrated a birthday and it was a fun evening. Our server Madisen was charming, efficient and attentive. You have a winner with her. I liked that there were options for the full experience, one meat choice option and a small order off the menu selection. Wise decision. Thank you Madisen for your excellent service and we will be back as we promised.
    

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