Fogo de Chao - Bridgewater

Opiniones sobre Fogo de Chao - Bridgewater de comensales del restaurante. Basadas en valoraciones recientes.

1. OT

   Comensal de OpenTable

   Las Vegas1 reseña

   5.0

   Fecha de la visita: 20 de enero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excelente, lo único es que la joven que me recibió por más que le dije que tenía una reserva hecha mediante la app me marcó como que no asistí.
   

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2. D

   Diego A

   Filadelfia3 opiniones

   4.0

   Fecha de la visita: 16 de noviembre de 2024

   1. Global 4
   2. Comida 5
   3. Servicio 3
   4. Ambiente 5

   Para las personas qué no conocen cómo ordenar menú, es mejor preguntarles a los meseros cómo se ordena comida porqué tiene complicidad como pedir comida con el menú
   

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3. OT

   Comensal de OpenTable

   Miami1 reseña

   5.0

   Fecha de la visita: 18 de julio de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excelente atención de los personales que nos atendieron la comida los tragos el ambiente muy recomendable
   

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4. N

   Nidhi

   Des Moines1 reseña

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   It was our first experience at this restaurant and it was worth every penny. Loved the Market table. There was so much food that it was impossible to taste everything. Only suggestion - meats were a little charred and the single churrasco experience could do well with 2 different cuts of the meat selected. It gets boring after a couple of times. Overall servers were very nice and attentive. It’s a 4/5 for me and my family.
   

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5. V

   Victor VIP

   Nueva York7 opiniones

   1.0

   Comieron hace 6 días

   1. Global 1
   2. Comida 3
   3. Servicio 1
   4. Ambiente 5

   Just attended a wine tasting, very pricy and not worth it, the timing of the servings food and wine were not coordinated, their timing serving the food was very poor. Will not attend any other wine tastings, the food was great.
   

   Fogo de Chao - BridgewaterRespondió hace 1 día

   Victor, we're sorry to hear that the wine tasting didn't meet your expectations despite enjoying the food. Our team values your feedback and would like to hear more about your experience. Please connect with us through our website contact form so we can address your concerns. Thank you.
   

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6. J

   Judith

   Nueva York1 reseña

   1.0

   Comieron hace 6 días

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 3

   I was very disappointed with the service tonight at Fogo de Chao. We were a party of 6.5. We had a reservation and were seated pretty quickly. However, the service was so bad. We must have sat at our table for at least 20-25 mins before someone finally came over, and this is after we had to signal for someone from the wait staff to come over and take our order. Once the waiter finally arrived, he asked us "what can I do for you"? Huh? Wasn't he supposed to give us the whole "run down" on how things worked there???!!! He didn't offer up any information. Didn't ask if it was our first time at the restaurant, didn't explain how things worked, etc. so we proceeded to give our drink orders and our menu selections, which was the rodizio. It took forever for our drinks to come. The meats were good not great. very salty. It took forever for us to get sides -- we had to ask. It took forever for the wait staff to come to our table with the meats, we needed a highchair for my 2-year-old granddaughter. It was just a mess!!!!!!! The waiter hardly ever came over to check on us, no water refills. didn't ask if we wanted coffee or dessert. . .there was a huge lull before we finally had had it and asked for the check. We pride ourselves in giving great tips but not tonight. . . our bill total was $445. . .we did not and refused to leave not anywhere near the 18% gratuity. I doubt very seriously if we will ever return!! Our first experience was great -- we loved it. . .the second go round -- not even close for the hefty bill. the service sucked. I mean really sucked!!!
   

   Fogo de Chao - BridgewaterRespondió hace 2 días

   We're sorry to hear about the service experience you described during your recent visit with us. We aim to provide attentive and seamless service, and it's concerning to hear this wasn't the case for your group. Our team would appreciate the opportunity to address your experience further. Please reach out via our website contact form. Thank you.
   

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7. C

   Christine VIP

   Nueva York2 opiniones

   2.0

   Comieron hace 6 días

   1. Global 2
   2. Comida 4
   3. Servicio 2
   4. Ambiente 4

   We've been to restaurant before and really enjoyed it. This reservation was for a special event wine dinner and the experience fell short. The event was severely understaffed, disjointed and unorganized - wine tastings and food service was mismatched. And some meat services were missed. Water glasses and appetizer plates could have been preppared on tables to save time and instead were a rushed after thought. Usually wine events feel special and this missed the mark. Also very tacky at the beginning of the event that there was so much attention on getting bills paid with gratuity included versus decided by the patron (for a party of 2). Food and wine were great. Just missed the mark on the overall experience.
   

   Fogo de Chao - BridgewaterRespondió hace 5 días

   Christine, we're sorry to hear that your wine dinner event didn't meet expectations. We aim for smoothly orchestrated experiences and regret any disorganization you encountered. We appreciate your positive remarks on the food and wine. Please reach out via our website contact form so we can work toward a better experience in the future. Thank you.
   

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8. OT

   Comensal de OpenTable VIP

   Nueva York1 reseña

   1.0

   Comieron hace 6 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Horrible experience from the host to the food. The server was only saving grace. Won’t be returning.
   

   Fogo de Chao - BridgewaterRespondió hace 2 días

   We're sorry to hear about your experience. We aim to provide top-notch service and quality throughout, so it's concerning to hear we fell short. Our team wants to learn more and make it right. Please connect with us through our website's contact form. Thank you.
   

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9. K

   Kimberly

   New Jersey5 opiniones

   3.0

   Fecha de la visita: 16 de marzo de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 5
   4. Ambiente 5

   Pass on the brunch. No one was at the omelette station every time we went up. Waffles are not made to order. They just looked sad, overcooked and cold. So basically it’s the market table with a yogurt parfait bar. Service was excellent. Meats for the full-churasco experience were delicious.
   

   Fogo de Chao - BridgewaterRespondió el 18 de marzo de 2025

   Thank you for your feedback, Kimberly. We regret that the brunch didn't meet your expectations, though we're pleased to hear you enjoyed the service and our full-churrasco experience. We would appreciate the chance to address your comments further. Please reach out through our website contact form so we can improve your next visit. Thank you.
   

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10. D

    Diana

    Nueva York1 reseña

    4.0

    Fecha de la visita: 15 de marzo de 2025

    1. Global 4
    2. Comida 5
    3. Servicio 3
    4. Ambiente 5

    The hostess was extremely rude, it’s understandable to be overwhelmed when it’s a rush but she has zero customer service skills to be the first person you deal with at a restaurant, not even a hello. Other than her everyone else was very nice, service was a bit slow but the food was very good, meat selections were delicious. Everyone left full.
    

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