Firebirds Wood Fired Grill - Plano

Opiniones sobre Firebirds Wood Fired Grill - Plano de comensales del restaurante. Basadas en valoraciones recientes.

1. P

   Peter

   Dallas35 opiniones

   3.0

   Comieron hace 1 día

   1. Global 3
   2. Comida 2
   3. Servicio 4
   4. Ambiente 3

   Like so many other new places, Firebirds is not "new," rather, a near-copy floor plan, decor plan, and drinks and food menus are pretty much same-same.
   

   ¿Te ha parecido útil?

2. A

   Anne VIP

   Atlanta85 opiniones

   4.0

   Comieron hace 4 días

   1. Global 4
   2. Comida 5
   3. Servicio 5
   4. Ambiente 3

   The music was too loud and not restaurant music. If you insist on music, Put on Easy listening or spa like background music. This was annoying. A manager never stopped by to ask how things were or I would have shared this information. We love Firebirds and have eaten here several times but this had a different vibe tonight. Not crowded. Food and service were great! Ambiance… not so much!
   

   ¿Te ha parecido útil?

3. J

   Jerry VIP

   Nueva Orleans4 opiniones

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Excellent service and very good steaks. The manager (Liz) was very courteous too.
   

   ¿Te ha parecido útil?

4. J

   John

   Dallas1 reseña

   3.0

   Fecha de la visita: 6 de abril de 2025

   1. Global 3
   2. Comida 2
   3. Servicio 3
   4. Ambiente 4

   Over all, we enjoyed our dinner. It was a good thing we weren't in a rush. Food delivery took forever. The salad, sides, and Salmon were excellent. However, the sirloin steak was covered in a thick (3/4") grizzle and fat. One might say, "well, sometimes that happens. It's meat after all." I just know that I've been eating at Salt Grass for years and I've never had a bad piece of meat. The sirloin is always all meat. The pricing seemed in line with other places. But for a first visit, I was disappointed in their quality check. Someone should have seen that grizzle. It covered the outside of the steak that was delivered.
   

   Firebirds Wood Fired Grill - PlanoRespondió el 7 de abril de 2025

   We appreciate you taking the time to share your experience, John. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

   ¿Te ha parecido útil?

5. D

   David

   Baltimore9 opiniones

   4.0

   Fecha de la visita: 4 de abril de 2025

   1. Global 4
   2. Comida 3
   3. Servicio 4
   4. Ambiente 4

   Ribs came out lukewarm so I had to wait to eat while they heated them up.
   

   Firebirds Wood Fired Grill - PlanoRespondió el 11 de abril de 2025

   Hi David, Thank you so much for your wonderful review! We truly appreciate your support and are thrilled to hear you had a great experience. We look forward to welcoming you back soon!
   

   ¿Te ha parecido útil?

6. M

   Mahmud VIP

   Dallas415 opiniones

   4.0

   Fecha de la visita: 31 de marzo de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   Firebird's never disappoints. The food is consistently very good. The baby back ribs were tender and delicious (slid right of the bone). The slow roasted prime rib with homemade au jus and creamy horseradish sauce was cooked to perfection and very flavorful. The parmesan mashed potatoes and port mushrooms side were the perfect accompaniment. Our server Alexis provided well-timed and friendly service. Both managers Holly and Sherry? stopped by our table to ask how our food was. That's customer service. Excellent food as always. We will definitely return.
   

   Firebirds Wood Fired Grill - PlanoRespondió el 4 de abril de 2025

   Hi Mahmud, Thank you so much for your wonderful review! We truly appreciate your support and are thrilled to hear you had a great experience. We look forward to welcoming you back soon!
   

   ¿Te ha parecido útil?

7. J

   Jon VIP

   Seattle16 opiniones

   1.0

   Fecha de la visita: 30 de marzo de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 5
   4. Ambiente 5

   My second time eating here, both times the food was just not good. Salads and sandwich may be good, but steaks (tasted like gas grill not wood fired) and chicken (drier than dry, covered in sauce that didn’t help)? Miserable. I highly recommend management eat at another restaurant to understand what food is supposed to taste like. Service and ambiance was really good. The place has so much potential if they could just serve better food.
   

   Firebirds Wood Fired Grill - PlanoRespondió el 2 de abril de 2025

   Hi Jon, Thank you for taking the time to share your experience at Firebirds. We truly appreciate your feedback, as it helps us improve and provide the best possible experience for our guests. We’re sorry to hear that your visit didn’t fully meet your expectations. Please know that we take your concerns seriously and will share them with our team to ensure we continue to improve.
   

   ¿Te ha parecido útil?

8. L

   Lizabeth

   Dallas21 opiniones

   4.0

   Fecha de la visita: 30 de marzo de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   The food is excellent! I definitely recommend. Nice bar area too.
   

   ¿Te ha parecido útil?

9. M

   Mitch VIP

   Las Vegas19 opiniones

   4.0

   Fecha de la visita: 30 de marzo de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 3
   4. Ambiente 3

   Nice place, and we will return. The food was tasty and service acceptable, but for the price, would expect better service and a nicer atmosphere. Pork chop was off the chain, and the deviled eggs got som. Our NY Strip was grisly. Deserts were okay. So that was disappointing. Ambiance isn't fancy, elegant, or sheek, more like a Salt Grass with better food. Overall, I suggest giving it a go because the food is good.
   

   ¿Te ha parecido útil?

10. k

    katlyn

    Denver3 opiniones

    5.0

    Fecha de la visita: 29 de marzo de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    The best steak and butter ! We will either be back or find one closer to home!
    

    ¿Te ha parecido útil?