Burger Theory - Grand Rapids

Opiniones sobre Burger Theory - Grand Rapids de comensales del restaurante. Basadas en valoraciones recientes.

1. B

   Brian

   Filadelfia1 reseña

   4.0

   Comieron hace 4 días

   1. Global 4
   2. Comida 3
   3. Servicio 5
   4. Ambiente 3

   Burgers were ok to pretty good. Beer selection was great. Service was outstanding. Very quiet when we were there, but only 20% full on a Tuesday night.
   

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2. B

   Brian

   Grand Rapids1 reseña

   1.0

   Fecha de la visita: 18 de enero de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   We were sat at our table and then we were completely ignored for the next 20 minutes. A large group that was seated after us was being waited on. Since we were invisible, we thought it best to just leave. Turns out, nobody at this restaurant cared.
   

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3. OT

   Comensal de OpenTable

   Grand Rapids1 reseña

   2.0

   Fecha de la visita: 3 de febrero de 2024

   1. Global 2
   2. Comida 2
   3. Servicio 1
   4. Ambiente 2

   All of the reviews were spot on, unfortunately. Service was super slow and quite unfriendly. The kids menu has advertised that “kids eat free” and in the fine print it does not mention anything about it being for hotel guests only. It was over-priced food that was on par with McDonalds, except the fries. The table and floor were both quite dirty. My son never got a refill of anything. The dessert that came with his meal was never offered and when we asked for it we got a lovely eye roll. It was, unfortunately, a poor experience overall.
   

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4. SS

   ShannonS

   Filadelfia1 reseña

   5.0

   Fecha de la visita: 14 de abril de 2023

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great food and atmosphere. Carlos was a great server!
   

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5. OT

   Comensal de OpenTable

   Grand Rapids6 opiniones

   1.0

   Fecha de la visita: 14 de marzo de 2023

   1. Global 1
   2. Comida 1
   3. Servicio 5
   4. Ambiente 3

   This was one of the weirdest dining experiences I’ve had in a while. To start with the positives. The server was super friendly and kept our beverages full. We ordered an app of firecracker shrimp this was where it started to go off the rails. I’ve never experienced an unbattered yet deep fried shrimp. It was disturbingly crunchy yet chewy. Then it was slathered in the sweet chili sauce as if to try to hide the shrimp. The burgers. If you’re going to ask how we want our burger done, you should try to hit the temperature requested. My burger was so over done and dry I had to chase it down with my beverage. It was not an experience I’m looking to repeat and I’m not convinced it was worth the price paid.
   

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6. OT

   Comensal de OpenTable

   San Diego1 reseña

   1.0

   Fecha de la visita: 5 de febrero de 2023

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   We showed up at 1:00 for our 1pm reservation to an incredibly rude/unprofessional host who wouldn’t make eye contact with us and just kept saying “we closed at 1”. Didn’t even try to look into what happened, how we were able to book a reservation at a time when they’re closed, or even apologize for that matter. Just kept wiping their computer screen and repeating “I dunno, we closed at 1”. So I’m not sure if this was an open table issue or what with our reservation, but we did not end up eating here (despite getting confirmation the day prior of our 1pm reservation) and had to eat somewhere else. Burger Theory also needs to train their employees on customer service etiquette because I’ve never experienced a host/hostess like this one. Simply the worst. We will never be back.
   

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7. SD

   SD518

   Orlando1 reseña

   4.0

   Fecha de la visita: 5 de febrero de 2023

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   Burger Theory is a hidden gem. Our burgers were delicious . We made a reservation for Saturday evening but there were only a few people dining when we were there . It was nice to find a place with good food and not a long wait on a Saturday evening . Service was good but slow. Would definitely recommend and go again.
   

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8. AB

   AlexB

   Chicago3 opiniones

   5.0

   Fecha de la visita: 15 de enero de 2023

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Great service from Carlo, and an excellent brisket sandwich!
   

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9. KP

   KimberlyP

   Baltimore34 opiniones

   4.0

   Fecha de la visita: 12 de noviembre de 2022

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 3

   Service by Carlos was a highlight. Cocktails were excellent. Burgers were standard fare.
   

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10. CS

    ChrisS

    Detroit18 opiniones

    5.0

    Fecha de la visita: 11 de octubre de 2022

    1. Global 5
    2. Comida 4
    3. Servicio 5
    4. Ambiente 4

    Our server was very nice and very responsive. We really liked it and will be back. I thought my burger was going to be medium and it was pretty raw. The sever asked to bring it back , but we had a show we had to catch. I still like the burger and my wife liked hers. The fries and onion rings were delicious as well.
    

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