BJ's Restaurant & Brewhouse - Willowbrook

4.0

133 opiniones

Hasta 30 $

Americana

Haz una reserva

2 personas

16 mar 2025

19:00

Reservado 5 veces hoy

Time counts at BJ’s Restaurant & Brewhouse. Since our humble beginnings back in 1978, we’ve continued to refine our brewhouse experience to make BJ’s a place where you can make the most of any meal. We want BJ’s to be a place where the moment you leave is the moment you plan on coming back. We pride ourselves in our craft and attention to detail. Our guests come here for our award-winning handcrafted beer. They come here for the Southern California twist we’ve put on the Chicago-style deep dish pizza. And they come here for our Pizookies®, our world-renowned dessert. But above all we know people come here to make their good times better. So in many ways we haven’t just crafted a brand, but a mindset. And our guests are the reason for this. And it’s because of them we’re continually striving to make sure every moment they choose to spend with us counts. Welcome to BJ’s, a restaurant with a Brewhouse soul.

Información adicional

Ubicación
7637 FM 1960 West, Houston, TX 77070
Número de teléfono
(281) 477-8777
Precio
Hasta 30 $
Cocinas
Americana, Pizzeria, Barbacoa
Horarios
lu.–ju., do. 11:00–00:00 vi., sá. 11:00–01:00
Dress code
Ropa informal
Parking details
Estacionamiento público
Opciones de pago
AMEX, Discover, Mastercard, Visa
Delivery & takeout
Pedir directamente

Lo que opinan 133 comensales

Valoraciones y opiniones generales

Solo pueden enviar opiniones los comensales que hayan probado este restaurante.

4.0

4 según las valoraciones recientes

4,1Comida
4,3Servicio
4,4Ambiente
4Calidad/precio

Ruido • Moderado

133 opiniones

L
Leslie
Houston2 opiniones
1.0
Comieron hace 3 días
1. Global 1
2. Comida 3
3. Servicio 1
4. Ambiente 1
We were a group of 15, our experience at your restaurant was extremely disappointing. The service was terrible—slow, inattentive, and unprofessional. When we brought our concerns to the manager, Josh, instead of addressing the issue, they dismissed us and made the situation even worse by not listening. We expected better and hope you take customer feedback seriously.
BJ's Restaurant & Brewhouse - WillowbrookHa respondido hoy
We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurant s .com and provide the name your review was posted under and that it is about our Willowbrook restaurant. Allow us a few days to get back to you. Thank you.
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J
James
Little Rock1 reseña
2.0
Fecha de la visita: 15 de febrero de 2025
1. Global 2
2. Comida 2
3. Servicio 2
4. Ambiente 4
An unfortunate experience on Valentines day. My wife and I ordered the Prime rib, side salads, soup and sides. Everything showed up at the same time. The prime rib and sides got cold and the prime rib was super salty. The cinnamon roll pozookie was practically raw. The manager did comp the appetizer, but it'll be a long while before I drop 125.00 at BJs again.
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C
Camille VIP
Houston9 opiniones
5.0
Fecha de la visita: 4 de enero de 2025
1. Global 5
2. Comida 5
3. Servicio 5
4. Ambiente 5
Great service and great food!! They have the best wings in town. We will be back soon.
BJ's Restaurant & Brewhouse - WillowbrookRespondió el 5 de enero de 2025
Camille, thanks for the awesome feedback! We're thrilled you enjoyed our service and think our wings are the best in town. We can't wait to welcome you back for more delicious bites soon!
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M
Maria
Houston2 opiniones
3.0
Fecha de la visita: 8 de noviembre de 2024
1. Global 3
2. Comida 3
3. Servicio 1
4. Ambiente 3
The food was ok Not great. Service needs improvement. The waitress was not having a good day. She was not friendly courteous or helpful. Never smiled. Never talkative. Never attentive. I like when waitress is happy. This waitress was not happy at all. And we could feel Her unhappiness.
BJ's Restaurant & Brewhouse - WillowbrookRespondió el 12 de noviembre de 2024
Maria, thank you for your feedback. We're sorry to hear about your experience with both the food and service. We strive for a positive atmosphere and will address your concerns with our team to improve. Your input is invaluable as we work to enhance our guests' experiences.
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K
Kate
Houston3 opiniones
2.0
Fecha de la visita: 12 de octubre de 2024
1. Global 2
2. Comida 1
3. Servicio 2
4. Ambiente 2
Out of avocado egg rolls Mozzarella sticks were cold Restaurant was freezing Pizza cold
BJ's Restaurant & Brewhouse - WillowbrookRespondió el 13 de octubre de 2024
Sorry to hear you were disappointed with your meal, Kate. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
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A
Abigail
Houston1 reseña
3.0
Fecha de la visita: 15 de septiembre de 2024
1. Global 3
2. Comida 2
3. Servicio 1
4. Ambiente 4
We went there for our anniversary, a party reserved for 12 under the name Abigail Ramos. The food was good other than the fact we found a hair in one of our plates. And our server not so respectful at all. She was a blonde lady in about her 40s, she coughed over our table/meals most of our requests were either disregarded or wrong. When talking to her she also had a snarky attitude towards the elders in our group which i (with previous serving experience) believe to be very wrong from her part. She seemed very impatient with us and it felt very uncomfortable.
BJ's Restaurant & Brewhouse - WillowbrookRespondió el 19 de septiembre de 2024
Thanks for sharing your experience, Abigail. We understand that you expect a certain level of quality when you splurge on a night out. I'm sorry to hear that we didn't provide that here. If you'd like to share more with us about your experience and where you think we could improve, you can write to us at feedback@bjsrestaurantscom. Just include the name your review was posted under and mention that your review is about our Willowbrook location. Providing the best dining experience is something our whole team takes seriously.
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OT
Comensal de OpenTable
Tallahassee1 reseña
1.0
Fecha de la visita: 18 de agosto de 2024
1. Global 1
2. Comida 2
3. Servicio 1
4. Ambiente 3
Very very disappointed. Came here for bday lunch with my family to celebrate my 30th birthday. Used to love this BJ’s growing up! Used to come all of the time. However this will be my last visit here. Reservation was for 12:30. Did not get our food until after 2pm. After waiting over a hour and a half for our food the ribs were horrible. Cold and tough, send it back and was offered to order something else ordered pizza with took an exceptionally long time. By the time my food came out the rest of my family had finished eating and we had already paid. We were offered free pazookies. When the bill came out I was charged for the food that was sent back as well as the replacement order.. I could go on and on at how horrible the service was. The staff seemed to not know who the manager was, spoke to three different individuals stating that they were the manager. Long story short, horrible experience. DO NOT recommend.
BJ's Restaurant & Brewhouse - WillowbrookRespondió el 20 de agosto de 2024
We completely understand your frustration with the wait you had to endure; our team should have been much more timely and attentive with your meal. Thank you for your feedback. If there is anything else you would like to share with us, please email feedback@bjsrestaurantscom with the name your review was posted under and that it is about our Willowbrook restaurant. Please allow us a few days to get back to you. Thank you.
¿Te ha parecido útil?
OT
Comensal de OpenTable
Houston4 opiniones
1.0
Fecha de la visita: 17 de agosto de 2024
1. Global 1
2. Comida 4
3. Servicio 1
4. Ambiente 2
disappointing experience while celebrating with my toddlers. Despite making reservations for 3:00 and ordering ahead, we encountered numerous issues. We arrived five minutes prior to our reservation time, but our presence went unacknowledged until 3:17, when I had to request a lemonade for my toddler due to the delay. Furthermore, our complete food order was not delivered until 3:50.
BJ's Restaurant & Brewhouse - WillowbrookRespondió el 20 de agosto de 2024
I am sorry you’ve had a terrible experience. We know your time is valuable and today we didn’t get it right. We hope you give us another chance to make this right!
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MJ
MJK77
Houston15 opiniones
3.0
Fecha de la visita: 18 de julio de 2024
1. Global 3
2. Comida 5
3. Servicio 2
4. Ambiente 3
BJ’s is one of my go-to restaurants - and will continue to be. It’s just this time the service left a little bit to be desired. We had to get the server’s attention a couple times to ask for soft drink refills. I also had to correct her on the bill. We were supposed to get happy hour menu prices, but the initial bill showed full price. The server did go correct the error. So perhaps the server is still fairly new, but hopefully this feedback will prove useful to her in the future.
BJ's Restaurant & Brewhouse - WillowbrookRespondió el 20 de julio de 2024
We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
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RW
RoyW
Los Ángeles2 opiniones
5.0
Fecha de la visita: 16 de junio de 2024
1. Global 5
2. Comida 5
3. Servicio 5
4. Ambiente 5
Staff was very efficient and friendly. The food was perfect and came in a timely manner. Parking was easy. and we were seated very quickly.
BJ's Restaurant & Brewhouse - WillowbrookRespondió el 18 de junio de 2024
Thank you for this kind review, Roy. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!
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Preguntas frecuentes

BJ's Restaurant & Brewhouse - Willowbrook permite hacer pedidos para llevar por teléfono llamando al (281) 477-8777.

BJ's Restaurant & Brewhouse - Willowbrook tiene una valoración de 4 estrellas de 133 cliente(s) de OpenTable.

Normalmente, podrás reservar en este restaurante a través de OpenTable eligiendo la fecha, la hora y el número de personas.

Haz una reserva

2 personas

16 mar 2025

19:00

Reservado 5 veces hoy

Google Map para BJ's Restaurant & Brewhouse - Willowbrook

7637 FM 1960 West, Houston, TX 77070

Información adicional

Número de teléfono
(281) 477-8777
Precio
Hasta 30 $
Cocinas
Americana, Pizzeria, Barbacoa
Horarios
lu.–ju., do. 11:00–00:00 vi., sá. 11:00–01:00
Dress code
Ropa informal
Parking details
Estacionamiento público
Opciones de pago
AMEX, Discover, Mastercard, Visa
Delivery & takeout
Pedir directamente

BJ's Restaurant & Brewhouse - Willowbrook

Haz una reserva

Información adicional

Carta

Lo que opinan 133 comensales

Valoraciones y opiniones generales

Preguntas frecuentes

¿Ofrece BJ's Restaurant & Brewhouse - Willowbrook servicio para llevar o a domicilio a través de OpenTable?

¿Cuál es la valoración de BJ's Restaurant & Brewhouse - Willowbrook?

¿BJ's Restaurant & Brewhouse - Willowbrook acepta reservas actualmente?

Haz una reserva

Información adicional