BJ's Restaurant & Brewhouse - Polaris

3.9

3,9

243 opiniones

Hasta 30 $

Americana

Haz una reserva

2 personas

27 nov 2024

19:00

Reservado 7 veces hoy

Saludable
Encantador
Apto para niños

Time counts at BJ's Restaurant & Brewhouse. Since our humble beginnings back in 1978, we've continued to refine our brewhouse experience to make BJ's a place where you can make the most of any meal. We want BJ's to be a place where the moment you leave is the moment you plan on coming back. We pride ourselves in our craft and attention to detail. Our guests come here for our award-winning handcrafted beer. They come here for the Southern California twist we've put on the Chicago-style deep dish pizza. And they come here for our Pizookies®, our world-renowned dessert. But above all we know people come here to make their good times better. So in many ways we haven't just crafted a brand, but a mindset. And our guests are the reason for this. And it's because of them we're continually striving to make sure every moment they choose to spend with us counts. Welcome to BJ's, a restaurant with a Brewhouse soul.

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Información adicional

Ambiente
Informal
Precio
Hasta 30 $
Cocinas
Americana, Barbacoa, Pizzeria
Horarios
lu.–mi., do. 11:00–23:00 vi., sá. 11:00–00:00
Número de teléfono
(614) 885-1800
Página web
http://www.bjsrestaurants.com/
Opciones de pago
AMEX, Discover, Mastercard, Visa
Dress code
Ropa informal

Ubicación
1414 Polaris Pkwy, Columbus, OH 43240-2040
Zona
Polaris
Parking details
Estacionamiento público
Adicional
Acceso para silla ruedas, Bar / Sala pública, Bar completo, Cargo por descorche, Cervezas, Chimenea interior, Cócteles, Comida al aire libre, Comida para llevar, Entrega a domicilio, Hora feliz, Mesas en la terraza, Opciones libres de gluten, Para no fumadores, Promoción nocturna, Salón privado, Trae tu propio vino

Lo que opinan 243 comensales

Valoraciones y opiniones generales

Solo pueden enviar opiniones los comensales que hayan probado este restaurante.

3.9

3,9 según las valoraciones recientes

3,8Comida
3,8Servicio
3,8Ambiente
3,7Calidad/precio

Ruido • Moderado

243 opiniones

K
Kristi
Columbus
10 opiniones
VIP
5.0
10 opiniones
Fecha de la visita: 10 de noviembre de 2024
1. Global 5
2. Comida 5
3. Servicio 4
4. Ambiente 4
Wow, we got the special which includes an entrée and three sides as well as dessert. In this case, it was the double bone pork chop and it was massive as well as juicy and tender. Three sides were too many and all of us took some food home, including dessert. Delicious meal andgreat value
BJ's Restaurant & Brewhouse - PolarisRespondió el 12 de noviembre de 2024
Kristi, we’re thrilled to hear you enjoyed the special! It’s great to know the double bone pork chop and sides made such an impression. Thank you for sharing your experience—hope to see you again for another delicious meal soon!
¿Te ha parecido útil?
J
James
Columbus
2 opiniones
3.0
2 opiniones
Fecha de la visita: 10 de noviembre de 2024
1. Global 3
2. Comida 5
3. Servicio 4
4. Ambiente 5
Had to wait 40 min for a table despite our reservation, which was absolutely ridiculous. But once we're seated, everything was great.
¿Te ha parecido útil?
R
Rich
Columbus
72 opiniones
VIP
5.0
72 opiniones
Fecha de la visita: 3 de noviembre de 2024
1. Global 5
2. Comida 4
3. Servicio 5
4. Ambiente 4
Food was timely and service was good . Ordered salads which were fresh.
BJ's Restaurant & Brewhouse - PolarisRespondió el 5 de noviembre de 2024
Thanks for the great review, Rich! We're thrilled to hear you enjoyed the fresh salads and prompt service. Your feedback means a lot to us, and we look forward to serving you again soon!
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D
DiAnna
Chicago
3 opiniones
2.0
3 opiniones
Fecha de la visita: 28 de octubre de 2024
1. Global 2
2. Comida 2
3. Servicio 1
4. Ambiente 3
Although we had a reservation and arrived at our listed time they were not ready for us, even though the place was not busy. Our waitress was adequate but seemed very disengaged and like she did not want to be there. Although we had mentioned the special birthday celebration on our reservation and when we checked in with the hostess, nothing was ever mentioned so we had to handle the celebration portion on our own with zero acknowledgment from the waitstaff. A party of 9, single check, could have been a great table turn for her considering how slow they were, but she barely earned the automatic 18%. Service was very slow as we waited for drinks, appetizers, and food…we were there for over 1:50 and had to move our following appointment. Overall not a great experience. They are lucky the pazookies are so good 😉
BJ's Restaurant & Brewhouse - PolarisRespondió el 30 de octubre de 2024
I am sorry you’ve had a terrible experience. We know your time is valuable and today we didn’t get it right. We hope you give us another chance to make this right!
¿Te ha parecido útil?
R
Rick
Columbus
18 opiniones
VIP
5.0
18 opiniones
Fecha de la visita: 25 de octubre de 2024
1. Global 5
2. Comida 5
3. Servicio 4
4. Ambiente 4
Food was great and service was good. Disappointed that the only way to get the double Pork Chop was to get the weekend combo package.
BJ's Restaurant & Brewhouse - PolarisRespondió el 28 de octubre de 2024
Thanks for the awesome review, Rick! We’re thrilled you enjoyed the food and service. We appreciate your feedback about the double Pork Chop and will definitely take it into consideration for future menu updates. Looking forward to your next visit!
¿Te ha parecido útil?
K
Kristin
Columbus
1 reseña
3.0
1 reseña
Fecha de la visita: 13 de octubre de 2024
1. Global 3
2. Comida 3
3. Servicio 3
4. Ambiente 1
Made a reservation via OpenTable. As has happened before, we got here ten minutes before our time and checked in and they did not have a table ready, nor did they seem aware or prepared for a reservation. Why advertise reservations if you aren’t going to actually RESERVE the table? We waited and eventually they told us they thought one of the 6-top tables could seat 9, but it couldn’t (as if they haven’t hosted large groups before???). Eventually they could only offer to “squeeze us into a booth because they were full.” Yep, that’s why we put in a reservation! The entire point is that you set aside the appropriate table. The food took a while, and was brought out by random servers intermittently rather than all at once. One of our party didn’t get their side and another of our party’s dish was undercooked (the pork chop). The booth next us was occupied by multiple children yelling and throwing toys (and hitting one of our party members in the head) while their parents enjoyed a second table nearby. I honestly chalk this experience up to lack of sufficient staffing and training more than anything else - when servers are running around trying to keep up without enough support because the corporate chain wants to maximize profits, the quality of the restaurant will eventually suffer. We’ve been coming here for years - it’s definitely unfortunate to see it sliding downhill.
BJ's Restaurant & Brewhouse - PolarisRespondió el 15 de octubre de 2024
Kristin, we genuinely appreciate your feedback and understand your frustrations. Your experience doesn't reflect our standards, and we’re committed to improving our reservation process and service. Thank you for being a loyal customer; your insights help us make necessary changes to enhance future visits.
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L
Laurie
Oklahoma City
4 opiniones
2.0
4 opiniones
Fecha de la visita: 13 de octubre de 2024
1. Global 2
2. Comida 3
3. Servicio 1
4. Ambiente 1
We were there over an hour and a half And they were not busy. Our waitress was not the most efficient. We got our one appetizer before our drinks. She had to come back and forth 4 times to take our orders. We may not go back
BJ's Restaurant & Brewhouse - PolarisRespondió el 15 de octubre de 2024
Hi Laurie. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
¿Te ha parecido útil?
R
Robyn
Columbus
9 opiniones
4.0
9 opiniones
Fecha de la visita: 12 de octubre de 2024
1. Global 4
2. Comida 4
3. Servicio 4
4. Ambiente 4
Getting seated was sub-optimal. We had a reservation at 6:00 and kept getting told "10 more minutes" until 6:40. Once we were seated, we had a wonderful server who took great care of our party of 9. Food was good.
BJ's Restaurant & Brewhouse - PolarisRespondió el 20 de octubre de 2024
Robyn, thanks for sharing your experience! We're glad to hear you enjoyed the food and service once seated. We appreciate your feedback about the wait time and are working to improve that aspect. We hope to welcome you back soon for a smoother visit!
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OT
Comensal de OpenTable
Columbus
1 reseña
1.0
1 reseña
Fecha de la visita: 14 de septiembre de 2024
1. Global 1
2. Comida 1
3. Servicio 4
4. Ambiente 1
Food was cold. Had raw chicken and for sick from the burger we ordered. Service was great though, very nice people
BJ's Restaurant & Brewhouse - PolarisRespondió el 18 de septiembre de 2024
Thanks for this feedback. Your experience doesn't reflect what we strive for at BJ's Restaurant & Brewhouse. Could you email us at feedback@bjsrestaurantscom and tell us a bit more about what happened? We'll pass along your concerns to the appropriate managers so that this doesn't happen again. Please include the name your review was posted under and that it is about our Polaris restaurant. We're all ears if you have anything else you'd like to share about your dining experience with us.
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W
Wade
Columbus
1 reseña
2.0
1 reseña
Fecha de la visita: 11 de septiembre de 2024
1. Global 2
2. Comida 1
3. Servicio 4
4. Ambiente 3
I brought a group of coworkers and we were seated immediately and our server was very kind and attentive. I got the Parmesan crusted shrimp and it was clearly just warmed up and was not great. The broccoli and mashed potatoes were decent enough. One of the people in our group had to wait longer for her food because of a mix up, but mistakes happen. Overall it was fine and a good choice for a large group with varying tastes.
BJ's Restaurant & Brewhouse - PolarisRespondió el 12 de septiembre de 2024
Wade, thank you for your feedback. We’re glad to hear our service met your expectations, but we’re sorry the shrimp didn’t hit the mark. Your comments about the food and wait times are important to us, and we’ll work to improve. We appreciate you choosing us for your group!
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Preguntas frecuentes

BJ's Restaurant & Brewhouse - Polaris permite hacer pedidos para llevar por teléfono llamando al (614) 885-1800.

BJ's Restaurant & Brewhouse - Polaris tiene una valoración de 3,9 estrellas de 243 cliente(s) de OpenTable.

Normalmente, podrás reservar en este restaurante a través de OpenTable eligiendo la fecha, la hora y el número de personas.

Haz una reserva

2 personas

27 nov 2024

19:00

Reservado 7 veces hoy

Pide a domicilio o para llevar

Google Map para BJ's Restaurant & Brewhouse - Polaris

1414 Polaris Pkwy, Columbus, OH 43240-2040

Información adicional

Zona
Polaris
Horarios
lu.–mi., do. 11:00–23:00 vi., sá. 11:00–00:00
Precio
Hasta 30 $
Cocinas
Americana, Barbacoa, Pizzeria
Ambiente
Informal
Dress code
Ropa informal
Parking details
Estacionamiento público
Opciones de pago
AMEX, Discover, Mastercard, Visa
Adicional
Acceso para silla ruedas, Bar / Sala pública, Bar completo, Cargo por descorche, Cervezas, Chimenea interior, Cócteles, Comida al aire libre, Comida para llevar, Entrega a domicilio, Hora feliz, Mesas en la terraza, Opciones libres de gluten, Para no fumadores, Promoción nocturna, Salón privado, Trae tu propio vino

Página web
http://www.bjsrestaurants.com/
Número de teléfono
(614) 885-1800

BJ's Restaurant & Brewhouse - Polaris

Haz una reserva

Pide a domicilio o para llevar

Información adicional

Carta

Lo que opinan 243 comensales

Valoraciones y opiniones generales

Preguntas frecuentes

¿Ofrece BJ's Restaurant & Brewhouse - Polaris servicio para llevar o a domicilio a través de OpenTable?

¿Cuál es la valoración de BJ's Restaurant & Brewhouse - Polaris?

¿BJ's Restaurant & Brewhouse - Polaris acepta reservas actualmente?

Haz una reserva

Pide a domicilio o para llevar

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