BJ's Restaurant & Brewhouse - Mentor

3.9

3,9

82 opiniones

Hasta 30 $

Americana

Haz una reserva

2+ personas

25 nov 2024

19:00

Reservado 3 veces hoy

Animado
Apto para niños
Ideal para cervezas artesanales

Time counts at BJ's Restaurant & Brewhouse. Since our humble beginnings back in 1978, we've continued to refine our brewhouse experience to make BJ's a place where you can make the most of any meal. We want BJ's to be a place where the moment you leave is the moment you plan on coming back. We pride ourselves in our craft and attention to detail. Our guests come here for our award-winning handcrafted beer. They come here for the Southern California twist we've put on the Chicago-style deep dish pizza. And they come here for our Pizookies®, our world-renowned dessert. But above all we know people come here to make their good times better. So in many ways we haven't just crafted a brand, but a mindset. And our guests are the reason for this. And it's because of them we're continually striving to make sure every moment they choose to spend with us counts. Welcome to BJ's, a restaurant with a Brewhouse soul.

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Información adicional

Ambiente
Informal
Precio
Hasta 30 $
Cocinas
Americana, Barbacoa, Pizzeria
Horarios
lu.–mi., do. 11:00–23:00 sá. 11:00–00:00
Número de teléfono
(440) 276-1360
Página web
http://www.bjsrestaurants.com/
Opciones de pago
AMEX, Discover, Mastercard, Visa
Dress code
Ropa informal

Ubicación
7880 Mentor Ave, Mentor, OH 44060-5513
Zona
Mentor
Parking details
Estacionamiento público
Adicional
Acceso para silla ruedas, Bar / Sala pública, Bar completo, Cargo por descorche, Cervezas, Chimenea interior, Cócteles, Comida al aire libre, Comida para llevar, Entrega a domicilio, Hora feliz, Mesas en la terraza, Opciones libres de gluten, Para no fumadores, Promoción nocturna, Salón privado, Trae tu propio vino

Lo que opinan 82 comensales

Valoraciones y opiniones generales

Solo pueden enviar opiniones los comensales que hayan probado este restaurante.

3.9

3,9 según las valoraciones recientes

4,1Comida
3,9Servicio
3,9Ambiente
3,8Calidad/precio

Ruido • Moderado

82 opiniones

D
Donna
Cleveland
1 reseña
2.0
1 reseña
Fecha de la visita: 17 de noviembre de 2024
1. Global 2
2. Comida 2
3. Servicio 2
4. Ambiente 1
Tables and seats were wet when seated. Asked waitress to dry off but she didn’t do a very good job so we used table napkins to dry completely. Manager came over and said he would do it. Then one of the four meals was cold when served. Sent it back to warm it up but we finally asked the manager to check on it . By the time he brought it to our table, the three of us were finished with our meal. One of our meals was supposed to be grilled fish taco and it came out as breaded fish. The manager did not charge for the one meal that came out late. Just frustrating exp.
BJ's Restaurant & Brewhouse - MentorRespondió hace 7 días
We never want to let our guests down, and it sounds like we missed the mark on your visit. We’re here to help and would like to learn more about your experience. If you’d like to discuss further, please send us an email at feedback@bjsrestaurant s.com. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Mentor restaurant.
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S
Sharon
Cleveland
2 opiniones
4.0
2 opiniones
Fecha de la visita: 10 de octubre de 2024
1. Global 4
2. Comida 5
3. Servicio 3
4. Ambiente 5
Food is always great as usual which is why we come back. The service however wasn't the greatest this time around, we had a baby with us and the waitress hardly came around. As a party of only 4 adults + 1 baby and a reservation I think it's unacceptable for us to be there for just over 2 hours.. Then to be given the bill & not come back, I had to go find someone to close it out they proceeded to go look for the waitress for us.
BJ's Restaurant & Brewhouse - MentorRespondió el 13 de octubre de 2024
Sharon, thanks for your feedback! We're thrilled you enjoy our food, but we’re sorry to hear about the service experience. Your comments are valuable, and we’ll address this with our team to ensure improvements. We appreciate your continued support and hope to serve you better next time!
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C
Celia
Charleston
1 reseña
3.0
1 reseña
Fecha de la visita: 1 de septiembre de 2024
1. Global 3
2. Comida 3
3. Servicio 3
4. Ambiente 4
The food is okay. The pizookies are honestly the best part and the drinks were good. The Sals chicken was a lackluster in flavor- it honestly tasted like boiled chicken prisoners would eat. Burgers are good, I’d stick with fried foods if I were coming back. The service was okay. He seemed nice but like we were an inconvenience being there.
BJ's Restaurant & Brewhouse - MentorRespondió el 3 de septiembre de 2024
Thanks for your feedback, Celia! We're glad you enjoyed the pizookies and drinks. We're sorry to hear the chicken didn’t meet your expectations and appreciate your thoughts on service. Your insights help us improve, and we hope to impress you more on your next visit!
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M
Michelle
Cleveland
1 reseña
5.0
1 reseña
Fecha de la visita: 24 de agosto de 2024
1. Global 5
2. Comida 5
3. Servicio 5
4. Ambiente 5
Our waitress E made our night fantastic!! She was kind, personable, funny and made great suggestions for food choices.
BJ's Restaurant & Brewhouse - MentorRespondió el 28 de agosto de 2024
Thanks for the wonderful feedback, Michelle! We’re thrilled to hear that our waitress made your night special with her great service and suggestions. We’ll be sure to pass on your kind words to her. Looking forward to welcoming you back soon for another fantastic experience!
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B
Brenda
Cleveland
1 reseña
2.0
1 reseña
Fecha de la visita: 24 de agosto de 2024
1. Global 2
2. Comida 4
3. Servicio 2
4. Ambiente 3
Took an hour to get our food. Waited far too long.
BJ's Restaurant & Brewhouse - MentorRespondió el 28 de agosto de 2024
Hi Brenda, we apologize for the long wait you experienced. Your feedback is important to us, and we're actively working to improve our service speed. Thank you for sharing your thoughts, and we hope to provide you with a better experience next time.
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C
Christy
Detroit
84 opiniones
VIP
5.0
84 opiniones
Fecha de la visita: 25 de julio de 2024
1. Global 5
2. Comida 5
3. Servicio 5
4. Ambiente 4
I had the chicken salad with strawberries and my partner had the jambalaya. Both were very tasty selections. I thought the beers were on the pricey side. Our server, Laura, was a hoot and we enjoyed our conversation with her. I'd come back again.
BJ's Restaurant & Brewhouse - MentorRespondió el 27 de julio de 2024
Thank you for this kind review, Christy. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!
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JS
JoeS
Cleveland
83 opiniones
4.0
83 opiniones
Fecha de la visita: 16 de junio de 2024
1. Global 4
2. Comida 3
3. Servicio 4
4. Ambiente 4
Way to much batter on calamari & fish & chips meals!!! Santa Fe salad greens were bland (limp & tasteless) & chicken was mediocre!!!
BJ's Restaurant & Brewhouse - MentorRespondió el 18 de junio de 2024
Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.
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OT
Comensal de OpenTable
Cleveland
1 reseña
5.0
1 reseña
Fecha de la visita: 24 de mayo de 2024
1. Global 5
2. Comida 5
3. Servicio 5
4. Ambiente 5
Although I was running a little late, my table was ready when I got there. My waitress was AWESOME
BJ's Restaurant & Brewhouse - MentorRespondió el 30 de mayo de 2024
Thank you so much for sharing your recent experience. We are so happy you had a great time and enjoyed our service. We can't wait to see you again!
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OT
Comensal de OpenTable
Cleveland
1 reseña
4.0
1 reseña
Fecha de la visita: 12 de mayo de 2024
1. Global 4
2. Comida 4
3. Servicio 5
4. Ambiente 4
Our food was very good. The Salmon and shrimp tacos.
BJ's Restaurant & Brewhouse - MentorRespondió el 14 de mayo de 2024
Thanks so much for your feedback about our food! It's always good to hear that we're making our guests happy. We look forward to seeing you again soon!
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DK
DawnK
Chicago
65 opiniones
VIP
1.0
65 opiniones
Fecha de la visita: 20 de abril de 2024
1. Global 1
2. Comida 3
3. Servicio 1
4. Ambiente 2
Incredibly disappointing experience. We were seated 25 minutes after our reservation despite there being tables available. What we later learned is that although not terribly busy, they only had 3 staff working the kitchen so they were trying to slow seating of people. We waited 25 minutes for chip and spinach dip, and our meals took an hour to deliver - half of the food was cold. Supervisor came to our table several times to tell us it was almost ready but that wasn’t the case. The chicken tortilla soup was nothing like pictured on the website and they forgot the avocado. My husbands steak had great flavor but was as cold as a stone by the time it arrived. Two people in our party of 8 joined us a bit late - they also waited over an hour for wings and a hamburger. By the time it arrived, they had to pack it up to go. Our waitress was friendly but never cleared plates; they kept piling up and I had to take them to a wait station. The bill came and I saw we were being overcharged for four drinks - charged for doubles when singles were ordered. At this point I decided to speak to the manager. He apologized for the food being so late and said he would comp the two meals that had to be packed up to go, and he would fix the drink pricing and comp the chips and dip. Nice gesture and appreciated but really was overdue as nothing was offered but excuses until I complained. He did take off the food as promised but only fixed the pricing on one of four drinks. I let it go as frankly we needed to get out of there. $14.25 for a Tito’s and soda!! We were there for 3 full hours and spent close to $400. Total rip off.
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Preguntas frecuentes

BJ's Restaurant & Brewhouse - Mentor permite hacer pedidos para llevar por teléfono llamando al (440) 276-1360.

BJ's Restaurant & Brewhouse - Mentor tiene una valoración de 3,9 estrellas de 82 cliente(s) de OpenTable.

Normalmente, podrás reservar en este restaurante a través de OpenTable eligiendo la fecha, la hora y el número de personas.

Haz una reserva

2+ personas

25 nov 2024

19:00

Reservado 3 veces hoy

Pide a domicilio o para llevar

Google Map para BJ's Restaurant & Brewhouse - Mentor

7880 Mentor Ave, Mentor, OH 44060-5513

Información adicional

Zona
Mentor
Horarios
lu.–mi., do. 11:00–23:00 sá. 11:00–00:00
Precio
Hasta 30 $
Cocinas
Americana, Barbacoa, Pizzeria
Ambiente
Informal
Dress code
Ropa informal
Parking details
Estacionamiento público
Opciones de pago
AMEX, Discover, Mastercard, Visa
Adicional
Acceso para silla ruedas, Bar / Sala pública, Bar completo, Cargo por descorche, Cervezas, Chimenea interior, Cócteles, Comida al aire libre, Comida para llevar, Entrega a domicilio, Hora feliz, Mesas en la terraza, Opciones libres de gluten, Para no fumadores, Promoción nocturna, Salón privado, Trae tu propio vino

Página web
http://www.bjsrestaurants.com/
Número de teléfono
(440) 276-1360

BJ's Restaurant & Brewhouse - Mentor

Haz una reserva

Pide a domicilio o para llevar

Información adicional

Carta

Lo que opinan 82 comensales

Valoraciones y opiniones generales

Preguntas frecuentes

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¿Cuál es la valoración de BJ's Restaurant & Brewhouse - Mentor?

¿BJ's Restaurant & Brewhouse - Mentor acepta reservas actualmente?

Haz una reserva

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