BJ's Restaurant & Brewhouse - Mentor

3.6

3,6

87 opiniones

Hasta 30 $

Americana

Haz una reserva

2 personas

17 feb 2025

19:00

Reservado 3 veces hoy

Apto para niños
Ideal para el brunch
Ideal para cervezas artesanales

Time counts at BJ's Restaurant & Brewhouse. Since our humble beginnings back in 1978, we've continued to refine our brewhouse experience to make BJ's a place where you can make the most of any meal. We want BJ's to be a place where the moment you leave is the moment you plan on coming back. We pride ourselves in our craft and attention to detail. Our guests come here for our award-winning handcrafted beer. They come here for the Southern California twist we've put on the Chicago-style deep dish pizza. And they come here for our Pizookies®, our world-renowned dessert. But above all we know people come here to make their good times better. So in many ways we haven't just crafted a brand, but a mindset. And our guests are the reason for this. And it's because of them we're continually striving to make sure every moment they choose to spend with us counts. Welcome to BJ's, a restaurant with a Brewhouse soul.

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Información adicional

Ambiente
Informal
Precio
Hasta 30 $
Cocinas
Americana, Barbacoa, Pizzeria
Horarios
lu.–ju., do. 11:00–23:00 vi., sá. 11:00–00:00
Número de teléfono
(440) 276-1360
Página web
http://www.bjsrestaurants.com/
Opciones de pago
AMEX, Discover, Mastercard, Visa
Dress code
Ropa informal

Ubicación
7880 Mentor Ave, Mentor, OH 44060-5513
Zona
Mentor
Parking details
Estacionamiento público
Adicional
Acceso para silla ruedas, Bar / Sala pública, Bar completo, Cargo por descorche, Cervezas, Chimenea interior, Cócteles, Comida al aire libre, Comida para llevar, Entrega a domicilio, Hora feliz, Mesas en la terraza, Opciones libres de gluten, Para no fumadores, Promoción nocturna, Salón privado, Trae tu propio vino

Lo que opinan 87 comensales

Valoraciones y opiniones generales

Solo pueden enviar opiniones los comensales que hayan probado este restaurante.

3.6

3,6 según las valoraciones recientes

3,5Comida
3,9Servicio
3,7Ambiente
3,3Calidad/precio

Ruido • Moderado

87 opiniones

A
Adrain
Cleveland
3 opiniones
5.0
3 opiniones
Comieron hace 2 días
1. Global 5
2. Comida 5
3. Servicio 5
4. Ambiente 5
I arrived wit reservations..only waited 5 mins and was seated ..service was amazing food came out in timely manner...and tasty..prices was a little pricey..but over all I will be back
BJ's Restaurant & Brewhouse - MentorRespondió hace 1 día
Thanks for sharing your experience, Adrain! We're thrilled to hear you enjoyed the service and food. We appreciate your feedback on pricing and look forward to welcoming you back for another great meal soon!
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T
Travis
Columbus
2 opiniones
1.0
2 opiniones
Comieron hace 2 días
1. Global 1
2. Comida 1
3. Servicio 3
4. Ambiente 1
Valentine's Day dinner , we made reservations for 730 for a party of 5 . We did not get seated until 750. When the food arrived 40 minutes after the order was taken , IT WAS COLD! My daughter's mini corn dogs were FROZEN STILL! OVERALL TERRIBLE EXPERIENCE EVEN CONSIDERING THE BUSIER THAN USUAL . MY FIRST TIME WAS AND WILL BE MY LAST TIME AT THIS ESTABLISHMENT
BJ's Restaurant & Brewhouse - MentorRespondió hace 1 día
Thank you for sharing your experience Travis. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
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B
Bryan
Cleveland
1 reseña
1.0
1 reseña
Fecha de la visita: 8 de febrero de 2025
1. Global 1
2. Comida 3
3. Servicio 1
4. Ambiente 3
One of the worst dining experiences we have ever had and our last 4 months ago was pretty bad. My wife's food was burnt after 40 mins of waiting for our food. Then to fix it after another 30 min wait (over an hour for a med. Temp cheeseburger and fries) we it took it to go. Since everyone one else was done. The only manager visit was when our food was literally delivered, no chance to try, and she wanted to know if our food was delicious. Had to ask the mangers name since she would not return your table. Not a care in the world about the anything. This is the second time in a row for an awful experience. Our last visit. I will also share when we ordered there were 10 tables sat in the whole restaurant at 5pm.
BJ's Restaurant & Brewhouse - MentorRespondió hace 7 días
Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Mentor restaurant. Please allow us a few days to get back to you. Thank you for your review.
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OT
Comensal de OpenTable
Cleveland
1 reseña
2.0
1 reseña
Fecha de la visita: 11 de enero de 2025
1. Global 2
2. Comida 4
3. Servicio 3
4. Ambiente 3
We had a few menu problems. They didn't have the beer my friend wanted. Believe me why is this called a brewery if you dont have the beer you want?? They didn't have pork chops I wanted and that was a special this day. They ran out of baked potato. Also was another thing I don't recall right now. We made a reservation and still had to wait. So what is the reason for the reservation?? We had good service and thank God for that!!!! It was not a pleasant visit. You will not be getting a good review in the restaurant magazine. You failed on so many ends. Very discouraged. We will not be back and neither will our friends as well as family. Who knows how many others will not be going from bad reviews.
BJ's Restaurant & Brewhouse - MentorRespondió el 13 de enero de 2025
Thank you for sharing your experience. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
¿Te ha parecido útil?
A
Anthony
Charleston
1 reseña
1.0
1 reseña
Fecha de la visita: 24 de diciembre de 2024
1. Global 1
2. Comida 2
3. Servicio 1
4. Ambiente 3
We never got our food almost 2 hours into the evening. We spoke to the manager when she came around to check on us. She said she was working on things and would return. After 15 minutes of waiting we told her we were leaving. Awful experience all around. Negative three hundred stars.
BJ's Restaurant & Brewhouse - MentorRespondió el 26 de diciembre de 2024
We completely understand your frustration with the wait you had to endure; our team should have been much more timely and attentive with your meal. Thank you for your feedback. If there is anything else you would like to share with us, please email feedback@bjsrestaurant s.com with the name your review was posted under and that it is about our Mentor restaurant. Please allow us a few days to get back to you. Thank you.
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D
Donna
Cleveland
1 reseña
2.0
1 reseña
Fecha de la visita: 17 de noviembre de 2024
1. Global 2
2. Comida 2
3. Servicio 2
4. Ambiente 1
Tables and seats were wet when seated. Asked waitress to dry off but she didn’t do a very good job so we used table napkins to dry completely. Manager came over and said he would do it. Then one of the four meals was cold when served. Sent it back to warm it up but we finally asked the manager to check on it . By the time he brought it to our table, the three of us were finished with our meal. One of our meals was supposed to be grilled fish taco and it came out as breaded fish. The manager did not charge for the one meal that came out late. Just frustrating exp.
BJ's Restaurant & Brewhouse - MentorRespondió el 18 de noviembre de 2024
We never want to let our guests down, and it sounds like we missed the mark on your visit. We’re here to help and would like to learn more about your experience. If you’d like to discuss further, please send us an email at feedback@bjsrestaurant s.com. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Mentor restaurant.
¿Te ha parecido útil?
S
Sharon
Cleveland
2 opiniones
4.0
2 opiniones
Fecha de la visita: 10 de octubre de 2024
1. Global 4
2. Comida 5
3. Servicio 3
4. Ambiente 5
Food is always great as usual which is why we come back. The service however wasn't the greatest this time around, we had a baby with us and the waitress hardly came around. As a party of only 4 adults + 1 baby and a reservation I think it's unacceptable for us to be there for just over 2 hours.. Then to be given the bill & not come back, I had to go find someone to close it out they proceeded to go look for the waitress for us.
BJ's Restaurant & Brewhouse - MentorRespondió el 13 de octubre de 2024
Sharon, thanks for your feedback! We're thrilled you enjoy our food, but we’re sorry to hear about the service experience. Your comments are valuable, and we’ll address this with our team to ensure improvements. We appreciate your continued support and hope to serve you better next time!
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C
Celia
Charleston
1 reseña
3.0
1 reseña
Fecha de la visita: 1 de septiembre de 2024
1. Global 3
2. Comida 3
3. Servicio 3
4. Ambiente 4
The food is okay. The pizookies are honestly the best part and the drinks were good. The Sals chicken was a lackluster in flavor- it honestly tasted like boiled chicken prisoners would eat. Burgers are good, I’d stick with fried foods if I were coming back. The service was okay. He seemed nice but like we were an inconvenience being there.
BJ's Restaurant & Brewhouse - MentorRespondió el 3 de septiembre de 2024
Thanks for your feedback, Celia! We're glad you enjoyed the pizookies and drinks. We're sorry to hear the chicken didn’t meet your expectations and appreciate your thoughts on service. Your insights help us improve, and we hope to impress you more on your next visit!
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M
Michelle
Cleveland
1 reseña
5.0
1 reseña
Fecha de la visita: 24 de agosto de 2024
1. Global 5
2. Comida 5
3. Servicio 5
4. Ambiente 5
Our waitress E made our night fantastic!! She was kind, personable, funny and made great suggestions for food choices.
BJ's Restaurant & Brewhouse - MentorRespondió el 28 de agosto de 2024
Thanks for the wonderful feedback, Michelle! We’re thrilled to hear that our waitress made your night special with her great service and suggestions. We’ll be sure to pass on your kind words to her. Looking forward to welcoming you back soon for another fantastic experience!
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B
Brenda
Cleveland
1 reseña
2.0
1 reseña
Fecha de la visita: 24 de agosto de 2024
1. Global 2
2. Comida 4
3. Servicio 2
4. Ambiente 3
Took an hour to get our food. Waited far too long.
BJ's Restaurant & Brewhouse - MentorRespondió el 28 de agosto de 2024
Hi Brenda, we apologize for the long wait you experienced. Your feedback is important to us, and we're actively working to improve our service speed. Thank you for sharing your thoughts, and we hope to provide you with a better experience next time.
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Preguntas frecuentes

BJ's Restaurant & Brewhouse - Mentor permite hacer pedidos para llevar por teléfono llamando al (440) 276-1360.

BJ's Restaurant & Brewhouse - Mentor tiene una valoración de 3,6 estrellas de 87 cliente(s) de OpenTable.

Normalmente, podrás reservar en este restaurante a través de OpenTable eligiendo la fecha, la hora y el número de personas.

Haz una reserva

2 personas

17 feb 2025

19:00

Reservado 3 veces hoy

Pide a domicilio o para llevar

Google Map para BJ's Restaurant & Brewhouse - Mentor

7880 Mentor Ave, Mentor, OH 44060-5513

Información adicional

Zona
Mentor
Horarios
lu.–ju., do. 11:00–23:00 vi., sá. 11:00–00:00
Precio
Hasta 30 $
Cocinas
Americana, Barbacoa, Pizzeria
Ambiente
Informal
Dress code
Ropa informal
Parking details
Estacionamiento público
Opciones de pago
AMEX, Discover, Mastercard, Visa
Adicional
Acceso para silla ruedas, Bar / Sala pública, Bar completo, Cargo por descorche, Cervezas, Chimenea interior, Cócteles, Comida al aire libre, Comida para llevar, Entrega a domicilio, Hora feliz, Mesas en la terraza, Opciones libres de gluten, Para no fumadores, Promoción nocturna, Salón privado, Trae tu propio vino

Página web
http://www.bjsrestaurants.com/
Número de teléfono
(440) 276-1360

BJ's Restaurant & Brewhouse - Mentor

Haz una reserva

Pide a domicilio o para llevar

Información adicional

Carta

Lo que opinan 87 comensales

Valoraciones y opiniones generales

Preguntas frecuentes

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¿Cuál es la valoración de BJ's Restaurant & Brewhouse - Mentor?

¿BJ's Restaurant & Brewhouse - Mentor acepta reservas actualmente?

Haz una reserva

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