Butlers Wharf Chop House Restaurant

Opiniones sobre Butlers Wharf Chop House Restaurant de comensales del restaurante. Basadas en valoraciones recientes.

1. OT

   Comensal de OpenTable VIP

   Londres1 reseña

   3.0

   Comieron hace 3 días

   1. Global 3
   2. Comida 3
   3. Servicio 5
   4. Ambiente 3

   Overall I think the pricing is very expensive for the quality delivered.
   

   Butlers Wharf Chop House RestaurantHa respondido hoy

   Thank you for sharing your feedback! We’re sorry to hear that you found the pricing not in line with your expectations. We always strive to provide high-quality food and service, and your comments help us ensure we're meeting our guests’ needs. We truly value your opinion and hope you’ll give us another chance to show you the quality experience we aim to deliver. Please let us know if there's anything specific you'd like us to improve! Kind regard , Hilay Patel
   

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2. R

   Rosie

   Londres4 opiniones

   4.0

   Fecha de la visita: 2 de marzo de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 3
   4. Ambiente 5

   Excellent food so tasty. Service was a bit erratic nice waiter but too many tables to manage - our opinion!
   

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3. OT

   Comensal de OpenTable

   Indiana1 reseña

   5.0

   Fecha de la visita: 2 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The fish and chips were AMAZING! Loved the location too!
   

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4. OT

   Comensal de OpenTable

   Londres2 opiniones

   2.0

   Fecha de la visita: 1 de marzo de 2025

   1. Global 2
   2. Comida 1
   3. Servicio 4
   4. Ambiente 2

   Food was cold and steaks were not cooked as we ordered… but the staff were very nice and offered to redo our order. It was second time lucky! Bit by this time the experience was not nice. I remember when this place was THE steak house to have a great steak… it’s now become an average place to eat with a great view of Tower Bridge! So sad!
   

   Butlers Wharf Chop House RestaurantHa respondido hoy

   "Thank you for sharing your feedback, and we truly appreciate your understanding. We’re sorry that your experience didn’t meet expectations the first time around. Our team strives to provide the best service, and we're glad we could address your concerns by remaking your order. We are committed to ensuring every guest has a fantastic meal, and we’ll take your feedback to heart to improve further. We’re delighted you enjoyed the view of Tower Bridge, and we hope to have the opportunity to welcome you back for a more seamless experience in the future. Your feedback is invaluable as we continue to improve!" Kind regards, Hilay Patel
   

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5. A

   AMY

   Londres2 opiniones

   4.0

   Fecha de la visita: 28 de febrero de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 3
   4. Ambiente 3

   Very tasty hangar steak, as were all of the sides!
   

   Butlers Wharf Chop House RestaurantRespondió el 5 de marzo de 2025

   Hello Amy , Thank you for the wonderful feedback! We're so glad you enjoyed the hanger steak and all the sides. It's always great to hear that our dishes hit the mark. We can't wait to have you back for another delicious meal soon! 😊 Kind regards , Hilay Patel
   

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6. T

   Thomas

   Londres1 reseña

   1.0

   Fecha de la visita: 28 de febrero de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 3
   4. Ambiente 3

   The meat quality was extremely disappointing, though the service was decent.
   

   Butlers Wharf Chop House RestaurantRespondió el 5 de marzo de 2025

   Hi Thomas , Thank you for sharing your feedback. We're glad to hear you had a positive experience with our service. We’re sorry to hear that the meat quality didn’t meet your expectations, and we truly value your input. We’ll be sure to pass this along to our team to ensure we continue improving. We hope you'll give us another chance to provide you with a better experience next time! Kind Regards , Hilay Patel
   

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7. V

   Valentyna

   Londres2 opiniones

   5.0

   Fecha de la visita: 22 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our experience was excellent. The most beautiful view to the Tower Bridge, delicious perfectly cooked stakes and super welcoming stuff. Restaurant deserves all 5 stars and I will definitely come back!
   

   Butlers Wharf Chop House RestaurantRespondió el 26 de febrero de 2025

   Hello Valentyna , Thank you so much for your wonderful feedback! We're thrilled to hear you enjoyed the stunning view of Tower Bridge, our perfectly cooked steaks, and the warm hospitality from our team. Your kind words mean the world to us, and we're honored to have had the opportunity to serve you. We can’t wait to welcome you back for another fantastic experience! See you soon! 😊 Kind regards , Hilay Patel
   

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8. d

   david

   Hertfordshire4 opiniones

   5.0

   Fecha de la visita: 21 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   First time experience in this stunning restaurant. With amazing views of Tower Bridge, service and food were outstanding. Definitely Would recommend this restaurant to anyone and can not wait to go again.
   

   Butlers Wharf Chop House RestaurantRespondió el 22 de febrero de 2025

   Hello David , Thank you so much for sharing your wonderful experience with us! We're delighted to hear that you had an exceptional first visit and enjoyed the breath-taking views of Tower Bridge. It's fantastic to know that both the service and food exceeded your expectations. We truly appreciate your recommendation and can't wait to welcome you back for another unforgettable experience. See you soon! Kind regards , Hilay Patel
   

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9. B

   Ben

   Filadelfia5 opiniones

   3.0

   Fecha de la visita: 17 de febrero de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 3
   4. Ambiente 1

   Food was good. Restaurant was dirty and worn. Great view of London bridge.
   

   Butlers Wharf Chop House RestaurantRespondió el 22 de febrero de 2025

   Dear Guest, We are really sorry to hear that you did not enjoy your time here with us. We really want every guest to be happy. Please let us know more in regards of your experience here at Butler Wharf Chop House responding to this message. Thanks in advance for your help. Kind regards, Dan
   

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10. N

    Nicolas

    Londres1 reseña

    3.0

    Fecha de la visita: 15 de febrero de 2025

    1. Global 3
    2. Comida 2
    3. Servicio 2
    4. Ambiente 2

    Il y avait un manque de variété dans les choix de viande
    

    Butlers Wharf Chop House RestaurantRespondió el 22 de febrero de 2025

    Dear Guest, We are really sorry to hear that you did not enjoy your time here with us. We really want every guest to be happy. Please let us know more in regards of your experience here at Butler Wharf Chop House responding to this message. Thanks in advance for your help. Kind regards, Dan
    

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