Black Angus Steakhouse - Montclair

Opiniones sobre Black Angus Steakhouse - Montclair de comensales del restaurante. Basadas en valoraciones recientes.

1. D

   David

   Los Ángeles1 reseña

   1.0

   Fecha de la visita: 22 de diciembre de 2024

   1. Global 1
   2. Comida 3
   3. Servicio 1
   4. Ambiente 3

   The service was horrible, the waitress forgot us and the food was cold. MARIA cero cero cero cero she not even deserves a dollar for a tip Horrible waitress Horrible servicio CERO la mesera MARIA simplemente nos olvido, pedi Amos algo y llegaba a los 20 minutos cada vez jamás llegaba sola, la comida fria y la atencion horrorosamente FATAL
   

   Black Angus Steakhouse - MontclairRespondió el 26 de diciembre de 2024

   We’re sorry to hear about your experience, David. Our goal is to provide attentive service and delicious food for all our guests, and it sounds like we fell short on your visit. We truly want to make this right. Please share your contact information directly through our website so we can address your concerns in more detail.
   

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2. s

   samanthap

   Los Ángeles1 reseña

   5.0

   Fecha de la visita: 8 de agosto de 2022

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 3

   Delicious!
   

   Black Angus Steakhouse - MontclairRespondió el 10 de agosto de 2022

   No matter what you get here, we're glad you always enjoy it! Fresh ingredients help us to create only the best food around and your comments help us keep up the great work. Thank You.
   

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3. F

   Fernando VIP

   Los Ángeles69 opiniones

   5.0

   Comieron hace 7 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Food was great. Service was on point. The drinks were also great
   

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4. R

   Rob

   Los Ángeles3 opiniones

   5.0

   Fecha de la visita: 15 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   It was very pleasant to enjoy a dinner there very well done
   

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5. L

   Leo

   Condado de Orange10 opiniones

   3.0

   Fecha de la visita: 14 de febrero de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 3
   4. Ambiente 3

   Went for Valentine's Day lunch. Food was ok, although NY strip cut pretty thin (reminds me of breakfast steak at Ellis Island in LV. Service was mediocre, slow on refills, with little follow-up. The no offers accepted because it was Valentine's leaves one feeling a a bit taken advantage of - and yes I knew it going in but I still don't have to like it.
   

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6. K

   KATHERINE

   Condado de Orange1 reseña

   4.0

   Fecha de la visita: 8 de febrero de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   experience was fine nothing extraordinary had a reservation but still waited. 20 minutesFood was fine.
   

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7. M

   Monica VIP

   Los Ángeles6 opiniones

   3.0

   Fecha de la visita: 18 de enero de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   The steak was cooked perfectly after I let them know it was a little too rare. The service was okay, nothing extraordinary. The food and quantity was a good value but there are improvements in quality. We were seated right away and it was a decent meal.
   

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8. F

   Fred

   Condado de Orange3 opiniones

   5.0

   Fecha de la visita: 5 de enero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   We had a superb experience at this Black Angus. A nice quiet ambience, excellent service from our waiter Francisco and even more importantly the food was delicious! Everybody in our party was extremely satisfied.
   

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9. N

   Nazareth VIP

   San Francisco5 opiniones

   4.0

   Fecha de la visita: 5 de enero de 2025

   1. Global 4
   2. Comida 3
   3. Servicio 4
   4. Ambiente 4

   It was a decent meal. The steak was ok. The Wagon Wheel Sampler was the best. They were generous with their house wine too.
   

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10. K

    Karen

    Los Ángeles1 reseña

    2.0

    Fecha de la visita: 5 de enero de 2025

    1. Global 2
    2. Comida 2
    3. Servicio 1
    4. Ambiente 3

    My husband and I recently dined at Black Angus, and unfortunately, it was not a great experience. From the moment we were seated, it was clear that the waitress lacked proper training. She tried to take our order for drinks, appetizers, starters, and entrees all at once, which felt rushed. I politely asked for a drink with the appetizer first, as we weren’t in a hurry, but things didn’t improve from there. To begin with, the timing was off: the starter arrived at the same time as the appetizer. At this point, there was no bread on the table, and when I inquired about it, the waitress snapped that it was coming. It would have been nice if she had communicated more calmly and clearly. As for the food, I ordered the Prime Rib medium rare. The menu included a guide on steak doneness, but what I received was far from what I expected. The prime rib was overcooked, with a charred exterior. I had to point it out, and while the waitress took it back to the kitchen, the replacement was only slightly closer to medium rare—still not quite there and it lacked flavor. On top of that, the green beans were severely overcooked, which was disappointing. Lastly, the service was lacking in attentiveness—at no point did the waitress ask if I wanted another glass of wine, which was a missed opportunity. All in all, this was not the dining experience I had hoped for at Black Angus. I sincerely hope the staff receives further training to improve both service and food quality.
    

    Black Angus Steakhouse - MontclairRespondió el 7 de enero de 2025

    Thank you for your thoughtful review, Karen. We truly value your feedback and are sincerely sorry for the experience that left you dissatisfied. It's always our aim to ensure our guests have a memorable and enjoyable visit, with attentive service and meals cooked to perfection. We understand how important timing and quality are to your experience, and we're committed to addressing your concerns. Please provide your contact information directly on our website so we can reach you.
    

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