Benihana - Westbury, NY

Opiniones sobre Benihana - Westbury, NY de comensales del restaurante. Basadas en valoraciones recientes.

1. OT

   Comensal de OpenTable

   Orlando3 opiniones

   5.0

   Fecha de la visita: 3 de octubre de 2023

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Muy buen lugar compartir con tu pareja o familia amigos lo recomiendo mucho el cocinero muy amable Gracias por el servio nos brindo ☺️
   

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2. OT

   Comensal de OpenTable

   Gran Boston2 opiniones

   1.0

   Fecha de la visita: 9 de junio de 2019

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Horrible experience
   

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3. OT

   Comensal de OpenTable

   Nueva York1 reseña

   5.0

   Fecha de la visita: 16 de febrero de 2018

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excelente experiencia, recomendado 100% para cualquier celebración, relación precio valor bastante aceptable.
   

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4. AB

   ArielleB VIP

   Nueva York4 opiniones

   1.0

   Comieron hace 2 días

   1. Global 1
   2. Comida 3
   3. Servicio 1
   4. Ambiente 2

   Went for my four year old daughter’s birthday. Chef had zero personality. Did not do one thing to make us laugh or entertain in the least bit. Manager had nothing to say except each chef is different. Complete disappointment. Table next to us was laughing and having a great time. Had to ask the servers to take away the empty salad and soup bowls. Was completely disgusted by the experience after a $500 check. Beyond awful
   

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5. OT

   Comensal de OpenTable

   Nueva York1 reseña

   1.0

   Comieron hace 6 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Had reservations but were seated late. Our cook was very messy and sloppy. The waiter / waitress service was rushed. Pricing and tipping were confusing. Will not be returning or recommending this restaurant.
   

   Benihana - Westbury, NYRespondió hace 4 días

   Dear Guest! Thanks for the review. We're truly sorry to hear about your recent experience at Benihana - Westbury, NY. It's disappointing to know that your visit was not up to our usual standards, particularly with the seating arrangement and service. We understand how frustrating it must have been to have this experience. We appreciate your feedback as it helps us identify the areas we can improve. We're constantly working on our service and we hope to have the opportunity to serve you better in the future. Best regards, The Management Team
   

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6. OT

   Comensal de OpenTable VIP

   Nueva York8 opiniones

   1.0

   Fecha de la visita: 1 de marzo de 2025

   1. Global 1
   2. Comida 3
   3. Servicio 1
   4. Ambiente 2

   We opted for a standard dinner table (outside of the hibachi area), and our server was on his second week. He needed a LOT more training. Our drinks weren’t served until entrees came out, two of our orders were wrong, and it was just an overall nightmare and way too long of a dining experience than necessary. We had to continue reminding or server of very simple things. The menu is also pretty limited unless you’re just there for Hibachi.
   

   Benihana - Westbury, NYRespondió hace 7 días

   Dear Guest! We're really sorry to hear about your recent experience at Benihana - Westbury, NY. It sounds like we didn't meet your expectations, especially with the service and the timing of your meals. We appreciate your feedback and will definitely look into these issues. We hope to have the opportunity to make it up to you in the future. Best, The Management Team
   

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7. r

   richard VIP

   Nueva York6 opiniones

   5.0

   Fecha de la visita: 25 de febrero de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   We all celebrate birthdays at benihana's. They always offer us the $30 from chef table off of a meal which is great.
   

   Benihana - Westbury, NYRespondió el 27 de febrero de 2025

   Hello Richard, Thank you for choosing to celebrate your birthday at Benihana - Westbury, NY! We're thrilled to hear that you always enjoy our chef's special. We're sorry to see that you found the value to be a bit lower. We always aim to provide the best experience for our guests, and your feedback helps us improve. We hope to see you again soon for another celebration! Best, The Management Team
   

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8. B

   Bonni VIP

   Nueva York23 opiniones

   3.0

   Fecha de la visita: 23 de febrero de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 5
   4. Ambiente 5

   Not like it used to be. No exciting energy from chefs and shouldn’t they be Asian? Not prejudice just remember how it used to be
   

   Benihana - Westbury, NYRespondió el 25 de febrero de 2025

   Dear Bonni! We appreciate your feedback and are sorry to hear your experience didn’t meet past expectations. Our goal is to provide an exciting and enjoyable dining experience for all guests, and we’ll share your comments with our team to ensure we maintain our high standards. Our chefs come from diverse backgrounds, but all are trained to deliver the quality and entertainment our guests expect. We value your support and hope to welcome you back for a more enjoyable visit in the future.
   

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9. K

   Keith

   Nueva York1 reseña

   1.0

   Fecha de la visita: 22 de febrero de 2025

   1. Global 1
   2. Comida 3
   3. Servicio 1
   4. Ambiente 3

   For the prices of the food, the service quality does not match. A red table napkin was melted on the table top which was scrapped off.
   

   Benihana - Westbury, NYRespondió el 24 de febrero de 2025

   Thanks for visiting us, Keith. We're truly sorry to hear about your experience at Benihana - Westbury, NY. We pride ourselves on providing top-notch service and it's clear we missed the mark during your visit. We understand that the service quality and the condition of the table napkin are not up to your expectations, and we sincerely apologize for the oversight. We will definitely address this issue with our team to ensure it doesn't happen again. We appreciate your feedback and hope you'll give us another chance to provide you with the quality service you deserve.
   

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10. L

    Laurie

    New York State1 reseña

    3.0

    Fecha de la visita: 19 de febrero de 2025

    1. Global 3
    2. Comida 3
    3. Servicio 5
    4. Ambiente 4

    Our chef was super fun and amazing but food was overcooked. We were celebrating two birthdays so they nicely gave us a candle with ice cream, which was sweet. Service was great.
    

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    Benihana - Westbury, NYRespondió el 21 de febrero de 2025

    Thanks for the feedback, Laurie! We're thrilled to hear that you enjoyed the chef and service at Benihana - Westbury, NY. It's great to know that our team could make your celebration special for your two birthdays. We're sorry to hear that our food didn't meet your expectations this time around. We appreciate your honest feedback and will certainly look into the overcooked dishes. We hope to welcome you back soon for a more satisfying experience. Best wishes, The Management Team
    

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