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Steak And Lobster Xpx - Benihana - Troy, MI, Troy, MI

Benihana - Troy, MI

3.8
3,8
4024 opiniones
Hasta 30 $
Japonesa

Haz una reserva

2 personas
21:30
Reservado 92 veces hoy
  • Genial para ocasiones especiales
  • Ideal para grupos
  • Animado
El Benihana le da la bienvenida con una experiencia culinaria sin par. Los comensales se sientan en grupos en mesas compartidas, donde su chef personal desarrolla el antiguo arte del teppanyaki, Los comensales pueden ver cómo se cortan los alimentos para preparar una comida que deleita tanto a los ojos como al paladar, ya se trate de un filete delicioso, pollo tierno o mariscos suculentos. También se ofrece sushi elaborado por un chef de sushi con talento, y cocteles especiales. El Benihana Troy se encuentra en Big Beaver Road, entre Crooks Road y la autopista Coolidge, cerca de Somerset Collection y Somerset Park Golf Course. La entrada y el aparcamiento del establecimiento están en la parte de atrás del edificio. Se aplica un suplemento de servicio del 18% para grupos de 8 personas o más. Solo se admiten reservaciones para la zona teppan. Con el objetivo de acomodar mejor a los comensales, no se aceptan reservaciones para el bar de sushi o el lounge.

Pide a domicilio o para llevar

Zonas

Información adicional

  • Ambiente
    Informal
  • Precio
    Hasta 30 $
  • Cocinas
    Japonesa
  • Horarios
    lu., ma., vi.–do. 11:00–23:00 mi., ju. 11:00–22:00
  • Número de teléfono
    (248) 649-6340
  • Página web
    https://www.benihana.com/
  • Opciones de pago
    AMEX, Carta Blanca, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Informal y elegante
  • Servicio de comidas
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Ubicación
    1985 W. Big Beaver Road, Troy, MI 48084
  • Zona
    Troy
  • Esquina con la calle:
    Crooks
  • Parking details
    Free parking for Benihana guests
  • Adicional
    Bar / Sala pública, Bar completo, Cervezas, Cócteles, Entrega a domicilio, Hora feliz, Opciones libres de gluten, Para no fumadores, Vegana, Vinos

Destacado en

Carta

Ver carta en el sitio web del restaurante

Lo que opinan 4024 comensales

Valoraciones y opiniones generales

Solo pueden enviar opiniones los comensales que hayan probado este restaurante.

3.8
3,8 según las valoraciones recientes
  • 4,2Comida
  • 3,7Servicio
  • 3,7Ambiente
  • 3,4Calidad/precio

Ruido • Moderado

4024 opiniones

  1. Amanda

    Detroit

    1 reseña

    1.0

    1 reseña

    Comieron hace 2 días

    1. Global 1
    2. Comida 1
    3. Servicio 1
    4. Ambiente 1
    An hour after our reservation time, we agreed to give up our teppan spot and sit in the sushi area instead. Here, we were seated and received our soup and salad… and nothing else. After 15 min we got forks. After requesting napkins 15 min later, we received paper towel. 2 hours after our reservation time, we asked about our food and were told it would be another 45 min. Since we have a toddler, we had to leave. When we informed the manager we were leaving, she did not even apologize. Instead, she told us “it’s an upstairs decision as to how many reservations we take, so it is what it is.”

    ¿Te ha parecido útil?

  2. Joann

    Detroit

    2 opiniones

    2.0

    2 opiniones

    Comieron hace 2 días

    1. Global 2
    2. Comida 2
    3. Servicio 3
    4. Ambiente 2
    Took our chances going out on Christmas Day. Even with reservation, had to wait approximately 90 minutes for our table. People waiting everywhere.. sheer chaos with carryouts etc! If you have that many reservations, carryouts should be eliminated so poor workers can concentrate on everyone physically there! Did they overbook reservations?? Were you short workers, what exactly was the problem??? Nobody ever apologized for the wait or explained anything making it even worse. So many frustrated people everywhere! I will say that even with the chaos, our waiter Olivia and cook Ricardo were extremely pleasant. Then to add insult to injury, bar service backed up causing us to get cocktails well over 30 minutes after being seated and then salads coming while we were eating our meals. JUST A MESS!!! I feel for every person working there as you were set up to fail!!!

    ¿Te ha parecido útil?

  3. Irwin

    Detroit

    3 opiniones

    4.0

    3 opiniones

    Comieron hace 2 días

    1. Global 4
    2. Comida 4
    3. Servicio 4
    4. Ambiente 4
    We do realize, we dined on Christmas Day and that may have played a factor in the overall experience? A couple of things that stood out was when asked if we wanted fried rice, of course everybody responded absolutely, but there is never mention made of the $7 up charge per person. Person thus driving up my bill $35. Additionally, my wife had asked to add scallops to her filet mignon for $12.50, but they were not on the cart. The chef reached out to the waitress and she brought them to the chef. Additional line item charge of $23.50. Should have complained about both, but unfortunately the location was a mad house. The bottom line is, it was my Mom's 85th birthday and we broke free from the traditional Chinese (szuchuan, Mandarin, Mongolian) style restaurant and for $330.00 for (5) with no alcoholic or non-alcoholic beverages, we expect a little better.... even on Christmas. Oh, OMT, reservations were for 4:30 p.m. we didn't sit until nearly 5:30 p.m. and by the time we left the restaurant, it was after 7:00 p.m.

    ¿Te ha parecido útil?

  4. Gevi

    Detroit

    1 reseña

    5.0

    1 reseña

    Comieron hace 2 días

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    Ocean Treasure is always a hibachi delight...greet ambiance and service! So glad a real restaurant was open on Christmas 😀.

    ¿Te ha parecido útil?

  5. Melissa

    Detroit

    1 reseña

    5.0

    1 reseña

    Comieron hace 2 días

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    Tom was our chef and he did an exceptional job of preparing our food e aptly as ordered.

    ¿Te ha parecido útil?

  6. Naquay

    VIP

    Detroit

    7 opiniones

    5.0

    7 opiniones

    Comieron hace 2 días

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    My experience was very exceptional. We will be back soon
    Benihana - Troy, MIRespondió hace 1 día
    Thanks for visiting us, Naquay! We're thrilled to hear that you had an exceptional experience at Benihana - Troy, MI. It's wonderful to know that you enjoyed our food, service, and found great value in your visit. We always aim to provide our guests with the best possible experience, and your feedback reaffirms the hard work we put in every day. We look forward to welcoming you back soon.

    ¿Te ha parecido útil?

  7. Kelly

    Detroit

    1 reseña

    2.0

    1 reseña

    Comieron hace 2 días

    1. Global 2
    2. Comida 5
    3. Servicio 2
    4. Ambiente 4
    Our reservation was at 7:30pm. We didn’t get our table until an hour later at 8:30pm and drinks were delayed and then food didn’t start getting cooked for roughly another 45min. The food was great however the timing didn’t allow us to make it to church.
    Benihana - Troy, MIRespondió hace 1 día
    Thanks for the feedback, Kelly. We're glad to hear you enjoyed the food at Benihana - Troy, MI. We're sorry for the delay in seating and serving you. We understand how this affected your plans and we apologize for the inconvenience. We appreciate your patience and understanding. Your feedback is invaluable to us as we strive to improve our services. We hope to serve you better in the future.

    ¿Te ha parecido útil?

  8. jill

    San Francisco

    3 opiniones

    3.0

    3 opiniones

    Comieron hace 3 días

    1. Global 3
    2. Comida 4
    3. Servicio 2
    4. Ambiente 4
    We had a reservation and weren’t seated for 40 min after reservation. The food is very pretty good and plentiful- we took most of it home. It was impossible to talk to anyone except those directly next to you.
    Benihana - Troy, MIRespondió hace 1 día
    Hi Jill, We're truly sorry to hear about your experience at Benihana - Troy, MI. We understand how frustrating it can be to wait for a table and not be seated as quickly as you'd like. We also apologize if the service was not up to our usual standards. We're glad to hear that you enjoyed the food and that it provided you with a positive dining experience. We hope to have the opportunity to serve you again and provide a better experience. Best regards, The Management Team

    ¿Te ha parecido útil?

  9. Tina

    Detroit

    2 opiniones

    2.0

    2 opiniones

    Comieron hace 5 días

    1. Global 2
    2. Comida 1
    3. Servicio 1
    4. Ambiente 1
    The area we were in was cold as if they had the ac on. Food was just ok. This visit wasn’t a good experience like we’ve had in the past.
    Benihana - Troy, MIRespondió hace 3 días
    Dear Tina, we apologize for any inconvenience this may have caused and we thank you for taking the time to share your feedback. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

    ¿Te ha parecido útil?

  10. Joe

    Detroit

    1 reseña

    2.0

    1 reseña

    Comieron hace 6 días

    1. Global 2
    2. Comida 2
    3. Servicio 1
    4. Ambiente 2
    Wife got scallops, calamari and jumbo shrimp. They over cooked so much. We never got offered our ice cream at the end. And we waited for about 45 minutes once we sat down before we even got soup or salad. First and last time going.
    Benihana - Troy, MIRespondió hace 4 días
    Thanks for the review, Joe. We're sorry to hear that your experience at Benihana - Troy didn't meet your expectations. We apologize for the overcooked scallops, calamari, and jumbo shrimp, as well as the delay in service. We also regret that you felt the value wasn't up to par. Your feedback is invaluable to us as we strive to improve with each and every visit. We hope to have the opportunity to serve you better in the future.

    ¿Te ha parecido útil?

Preguntas frecuentes

Benihana - Troy, MI ofrece servicio a domicilio a través de Postmates y Uber Eats.

Benihana - Troy, MI tiene una valoración de 3,8 estrellas de 4024 cliente(s) de OpenTable.

Normalmente, podrás reservar en este restaurante a través de OpenTable eligiendo la fecha, la hora y el número de personas.

Haz una reserva

2 personas
21:30
Reservado 92 veces hoy

Pide a domicilio o para llevar

Google Map para Benihana - Troy, MI

1985 W. Big Beaver Road, Troy, MI 48084

Zonas

Información adicional

  • Esquina con la calle:
    Crooks
  • Zona
    Troy
  • Horarios
    lu., ma., vi.–do. 11:00–23:00 mi., ju. 11:00–22:00
  • Precio
    Hasta 30 $
  • Cocinas
    Japonesa
  • Ambiente
    Informal
  • Dress code
    Informal y elegante
  • Parking details
    Free parking for Benihana guests
  • Opciones de pago
    AMEX, Carta Blanca, Diners Club, Discover, JCB, Mastercard, Visa
  • Adicional
    Bar / Sala pública, Bar completo, Cervezas, Cócteles, Entrega a domicilio, Hora feliz, Opciones libres de gluten, Para no fumadores, Vegana, Vinos
  • Página web
    https://www.benihana.com/
  • Número de teléfono
    (248) 649-6340
  • Servicio de comidas
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

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