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Steak And Lobster Xpx - Benihana - Troy, MI, Troy, MI

Benihana - Troy, MI

3.6
3,6
4059 opiniones
Hasta 30 $
Japonesa

Haz una reserva

2 personas
19:00
Reservado 61 veces hoy
  • Genial para ocasiones especiales
  • Ideal para grupos
  • Animado
El Benihana le da la bienvenida con una experiencia culinaria sin par. Los comensales se sientan en grupos en mesas compartidas, donde su chef personal desarrolla el antiguo arte del teppanyaki, Los comensales pueden ver cómo se cortan los alimentos para preparar una comida que deleita tanto a los ojos como al paladar, ya se trate de un filete delicioso, pollo tierno o mariscos suculentos. También se ofrece sushi elaborado por un chef de sushi con talento, y cocteles especiales. El Benihana Troy se encuentra en Big Beaver Road, entre Crooks Road y la autopista Coolidge, cerca de Somerset Collection y Somerset Park Golf Course. La entrada y el aparcamiento del establecimiento están en la parte de atrás del edificio. Se aplica un suplemento de servicio del 18% para grupos de 8 personas o más. Solo se admiten reservaciones para la zona teppan. Con el objetivo de acomodar mejor a los comensales, no se aceptan reservaciones para el bar de sushi o el lounge.

Pide a domicilio o para llevar

Zonas

Información adicional

  • Ambiente
    Informal
  • Precio
    Hasta 30 $
  • Cocinas
    Japonesa
  • Horarios
    lu.–ju., do. 11:00–22:00 vi., sá. 11:00–23:00
  • Número de teléfono
    (248) 649-6340
  • Página web
    https://www.benihana.com/
  • Opciones de pago
    AMEX, Carta Blanca, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Informal y elegante
  • Servicio de comidas
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Ubicación
    1985 W. Big Beaver Road, Troy, MI 48084
  • Zona
    Troy
  • Esquina con la calle:
    Crooks
  • Parking details
    Free parking for Benihana guests
  • Adicional
    Bar / Sala pública, Bar completo, Cervezas, Cócteles, Entrega a domicilio, Hora feliz, Opciones libres de gluten, Para no fumadores, Vegana, Vinos

Destacado en

Carta

Ver carta en el sitio web del restaurante

Lo que opinan 4059 comensales

Valoraciones y opiniones generales

Solo pueden enviar opiniones los comensales que hayan probado este restaurante.

3.6
3,6 según las valoraciones recientes
  • 4Comida
  • 3,5Servicio
  • 3,5Ambiente
  • 3,2Calidad/precio

Ruido • Moderado

4059 opiniones

  1. LAKSHMI

    Detroit

    2 opiniones

    2.0

    2 opiniones

    Comieron hace 2 días

    1. Global 2
    2. Comida 4
    3. Servicio 3
    4. Ambiente 4
    While I appreciate the lively and engaging hibachi setup, there were some aspects that left us disappointed. I am vegetarian, and my family dont eat beef. Unfortunately, we were seated at a shared table where the chef cooked beef and other non-vegetarian items on the same grill using the same utensils. This made us uncomfortable, and we were unable to fully enjoy the meal. We ended up eating only rice and taking the rest of the food home, which didn’t feel worth the $50 per person we paid. In other hibachi restaurants we’ve visited, staff members ask about dietary preferences or concerns before seating guests. This small consideration ensures everyone has a pleasant experience. It would be great if your restaurant could adopt a similar approach. When I expressed my concerns to the front desk, I felt they were not addressed with the seriousness I expected. While $50 per person may not be a significant amount for some, it is a premium price for a middle-class family like ours who dine out only occasionally. I hope you take this feedback constructively to improve the experience for guests with dietary restrictions or preferences in the future. I look forward to hearing how you might address these concerns.
    Benihana - Troy, MIHa respondido hoy
    Thanks for the review, Lakshmi. We're sorry to hear about your experience at our Benihana - Troy, MI location. We take pride in providing a diverse menu and accommodating all dietary needs, and we regret that we fell short in your case. We understand your concerns and will certainly take them into account as we continuously strive to improve our guests' experiences. We hope to have another chance to provide a better dining experience in the future.

    ¿Te ha parecido útil?

  2. julie

    Detroit

    4 opiniones

    4.0

    4 opiniones

    Comieron hace 4 días

    1. Global 4
    2. Comida 5
    3. Servicio 4
    4. Ambiente 5
    My daughter has multiple food allergies and it was handled very well. Someone else at the table was a vegan so my daughter’s food was made first and then the vegan food and then the rest of the table. It was a great experience. Our waitress disappeared during the last 1/2 of our meal and we had to find her to get our bills and take home containers. It was a great birthday celebration for my daughter!
    Benihana - Troy, MIRespondió hace 3 días
    Thanks for the review, Julie! We're thrilled to hear that your family-friendly celebration at Benihana - Troy, MI was a great one. It's wonderful to know that our team was able to accommodate your daughter's dietary needs and provide an enjoyable dining experience. We apologize for the longer wait time you experienced, and we're working on improving that. We appreciate your feedback and look forward to serving you again soon.

    ¿Te ha parecido útil?

  3. Darryl

    Detroit

    2 opiniones

    4.0

    2 opiniones

    Comieron hace 5 días

    1. Global 4
    2. Comida 5
    3. Servicio 4
    4. Ambiente 5
    Our server China and chef K were excellent.The location was clean.
    Benihana - Troy, MIRespondió hace 3 días
    Hi Darryl, Thank you for taking the time to review us. We're glad to hear that you enjoyed your experience at Benihana - Troy, MI. It's great to know that our team and the chefs met your expectations. We take pride in maintaining a clean and safe environment for our guests, and we're glad you appreciated our location as well. We hope to see you again soon.

    ¿Te ha parecido útil?

  4. Michael

    Detroit

    1 reseña

    5.0

    1 reseña

    Comieron hace 5 días

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    Thom was great with his service and culinary skills. Highly recommend him…
    Benihana - Troy, MIRespondió hace 3 días
    Hi Michael, Thank you so much for your kind words and high ratings! We're thrilled to hear that you enjoyed your culinary experience at Benihana - Troy, MI. We always strive to provide excellent service and it's great to know that we met your expectations. We're also glad to know that you highly recommend us. We appreciate your feedback and look forward to serving you again soon. Best regards, The Management Team

    ¿Te ha parecido útil?

  5. Cynthia

    Detroit

    2 opiniones

    2.0

    2 opiniones

    Comieron hace 6 días

    1. Global 2
    2. Comida 2
    3. Servicio 3
    4. Ambiente 2
    Ordered a glass of wine at the bar and was served in a Brandy snifter, possibly because there was very little left in the opened bottle. Food quality was very poor.
    Benihana - Troy, MIRespondió hace 4 días
    Hi Cynthia, We're really sorry to hear about your experience at Benihana - Troy, MI. It's disappointing to know that we didn't meet your expectations in terms of food quality and wine serving. We pride ourselves on the quality of our dishes and it's clear we missed the mark this time. We appreciate your feedback and will certainly look into this matter. We hope you'll give us another chance to provide you with a better dining experience. Best regards, The Management Team

    ¿Te ha parecido útil?

  6. KarimL

    Detroit

    3 opiniones

    1.0

    3 opiniones

    Fecha de la visita: 12 de enero de 2025

    1. Global 1
    2. Comida 2
    3. Servicio 1
    4. Ambiente 2
    We had reservations for 7:30pm, we were seated at 8:15pm. My wife ordered the margarita that was basically lemon water and we asked to be changed to sprite which took 20 minutes after multiple reminders. I ordered the wagyu beef specialty entree with 6 course meal. The wagyu beef was very chewy and not at all like wagyu. When we complained the manager did not even have the courtesy to come and have a discussion. The servers were in a hurry , they gave us the bill even before serving us the ice cream and Japanese tea which was included in our meal. Worst experience.
    Benihana - Troy, MIRespondió hace 7 días
    Thanks for visiting us, Karim! We're truly sorry to hear about your experience at Benihana - Troy, MI. It's clear from your feedback that we did not meet your expectations, especially in terms of service and food quality. We take your comments seriously and will use them to improve. We hope you'll give us another chance to make it right. Best, The Management Team

    ¿Te ha parecido útil?

  7. Sandra

    Grand Rapids

    8 opiniones

    3.0

    8 opiniones

    Fecha de la visita: 9 de enero de 2025

    1. Global 3
    2. Comida 5
    3. Servicio 2
    4. Ambiente 2
    Poor service, also must have been a new chef, cooking was backwards, got appetizer almost last. The food was good, but prices have really skyrocketed.
    Benihana - Troy, MIRespondió el 11 de enero de 2025
    Hi Sandra, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the food at Benihana - Troy, MI, but we're truly sorry that the service did not meet your expectations. We pride ourselves on delivering exceptional service to all our guests and it seems we missed the mark during your visit. Your feedback regarding the ordering and the cooking techniques is greatly appreciated and will be taken into account as we continuously strive to improve our service. We hope to have the opportunity to serve you again and provide a better experience. Best Regards, The Management Team

    ¿Te ha parecido útil?

  8. PaulaP

    Detroit

    3 opiniones

    5.0

    3 opiniones

    Fecha de la visita: 5 de enero de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 4
    4. Ambiente 4
    The food was amazing at Benihana! I forgot how good it was. Our Chef Mauricio did a great job with cooking and presentation. And the flavors - out of this world! Can we say choo-choo?!!
    Benihana - Troy, MIRespondió el 9 de enero de 2025
    Hey Paula, Thank you for your glowing review! We're overjoyed to hear that you had an amazing experience at Benihana - Troy, MI. It's fantastic to know that our Chef's work stood out and you enjoyed the flavors. We're glad you enjoyed the food and we can't wait to welcome you back for another choo-choo! Best, The Management Team

    ¿Te ha parecido útil?

  9. Yvette

    Detroit

    2 opiniones

    2.0

    2 opiniones

    Fecha de la visita: 5 de enero de 2025

    1. Global 2
    2. Comida 1
    3. Servicio 2
    4. Ambiente 1
    Restaurant and bar area was very dirty and unsanitary. I watched servers make drinks in the same mixer without washing them out. Basically mixing alcohol from other drinks. I watched them touch garnishes without cleaning their hands. It looked as if the restaurant isn’t being managed properly. 
    Benihana - Troy, MIRespondió hace 7 días
    Hello Yvette, We're truly sorry to hear about your recent experience at Benihana - Troy, MI. We strive to provide a clean and comfortable environment for our guests, and it's clear that we fell short during your visit. We appreciate your feedback about the cleanliness of our restaurant and bar area, as it helps us identify areas where we can improve. We also take your comments about our service seriously and will use them to improve our standards. We hope you'll give us another chance to show you the high-quality dining experience we're known for. Best regards, The Management Team

    ¿Te ha parecido útil?

  10. Gina

    VIP

    Detroit

    12 opiniones

    5.0

    12 opiniones

    Fecha de la visita: 4 de enero de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    Very impressed!! Organized fast and enjoyable !! ❤️
    Benihana - Troy, MIRespondió el 6 de enero de 2025
    Hi Gina, We're over the moon to hear about your wonderful experience at Benihana - Troy! It's wonderful to know that you enjoyed our organization, food, and service. Your kind words truly mean a lot to us. We can't wait to welcome you back for another enjoyable dining experience. Thank you for your high ratings!

    ¿Te ha parecido útil?

Preguntas frecuentes

Benihana - Troy, MI ofrece servicio a domicilio a través de Postmates y Uber Eats.

Benihana - Troy, MI tiene una valoración de 3,6 estrellas de 4059 cliente(s) de OpenTable.

Normalmente, podrás reservar en este restaurante a través de OpenTable eligiendo la fecha, la hora y el número de personas.

Haz una reserva

2 personas
19:00
Reservado 61 veces hoy

Pide a domicilio o para llevar

Google Map para Benihana - Troy, MI

1985 W. Big Beaver Road, Troy, MI 48084

Zonas

Información adicional

  • Esquina con la calle:
    Crooks
  • Zona
    Troy
  • Horarios
    lu.–ju., do. 11:00–22:00 vi., sá. 11:00–23:00
  • Precio
    Hasta 30 $
  • Cocinas
    Japonesa
  • Ambiente
    Informal
  • Dress code
    Informal y elegante
  • Parking details
    Free parking for Benihana guests
  • Opciones de pago
    AMEX, Carta Blanca, Diners Club, Discover, JCB, Mastercard, Visa
  • Adicional
    Bar / Sala pública, Bar completo, Cervezas, Cócteles, Entrega a domicilio, Hora feliz, Opciones libres de gluten, Para no fumadores, Vegana, Vinos
  • Página web
    https://www.benihana.com/
  • Número de teléfono
    (248) 649-6340
  • Servicio de comidas
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

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