Benihana - Plymouth Meeting, PA

3.1

3,1

2567 opiniones

Hasta 30 $

Japonesa

Haz una reserva

2 personas

17 feb 2025

19:00

Reservado 43 veces hoy

Ideal para grupos
Genial para ocasiones especiales
Apto para niños

Benihana ofrece una experiencia gastronómica única. Los comensales se sientan por grupos en mesas compartidas donde un chef personal ejecuta el antiguo arte del teppanyaki. Asistir a la preparación de los platillos es un verdadero placer para los sentidos, tanto si se elige un sabroso filete, un piezas tiernas de pollo o suculentos mariscos. También se sirven cocteles de la casa y sushi preparado por un talentoso chef de sushi. Benihana está convenientemente situado junto al centro comercial de Plymouth Meeting y frente a los cines AMC. Pásate para disfrutar de una cena antes del cine o después de un día de compras. Disfruta de las especialidades del Benihana en la mitad de tiempo con el almuerzo exprés, de lunes a viernes, de 11:00 a 15:00.

Pide a domicilio o para llevar

Zonas

Información adicional

Ambiente
Informal
Precio
Hasta 30 $
Cocinas
Japonesa
Horarios
lu.–ju., do. 11:00–22:00 vi., sá. 11:00–23:00
Número de teléfono
(610) 832-5924
Página web
https://www.benihana.com/
Opciones de pago
AMEX, Carta Blanca, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Informal y elegante
Servicio de comidas
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Ubicación
508 W Germantown Pike, Plymouth Meeting, PA 19462
Zona
Plymouth Meeting
Esquina con la calle:
Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
Parking details
Estacionamiento público
Public transit
Septa Bus Routes include 27, 98 and the L bus.
Adicional
Bar / Sala pública, Bar completo, Cervezas, Cócteles, Entrega a domicilio, Hora feliz, Opciones libres de gluten, Para no fumadores, Vegana, Vinos

Ofertas

$39 TASTE OF BENIHANA
Disponible en varias fechas
dom - jue - 11:00 - 15:00, 15:00 - 22:00,vie - sáb - 11:00 - 15:00, 15:00 - 23:00
Enjoy the flavors of our signature hibachi with an exclusive five-course meal for just $39 per person. Enjoy our fan favorites like our fried rice, hibachi steak or tender chicken, Benihana soup and signature salad, fresh sushi, homemade dipping sauces, and more! Menu available Monday through Sunday in the bar and lounge area for dine-in only. Not available with any other promotions, discounts or promotions, including the birthday certificates. Tax and gratuity are not included.
NATIONAL MARGARITA DAY - $8 ROCKY’S MARGARITAS!
22 feb 2025 solamente
Celebrate National Margarita Day on Saturday, February 22, with $8 Rocky’s Margaritas, available all day, open to close! Crafted with Altos Plata Tequila, Combier d’Orange, organic agave nectar, yuzu, and Grand Marnier, enjoy your margarita in five bold flavors: Traditional | Mango | Passion Fruit | Strawberry Dine-in only. Tax and gratuity not included. Cannot be combined with other offers.
WAGYU OF THE WORLD MENU
Disponible en varias fechas
dom - jue - 11:00 - 15:00, 15:00 - 22:00,vie - sáb - 11:00 - 15:00, 15:00 - 23:00
Experience our newly added six-course Wagyu of the World menu! The unique menu features mouthwatering premium cuts along with flavorful pairings like our Benihana soup and salad, hibachi vegetables, mushrooms, steamed rice and more. Ask your server for more details. Reserve now!

Lo que opinan 2567 comensales

Valoraciones y opiniones generales

Solo pueden enviar opiniones los comensales que hayan probado este restaurante.

3.1

3,1 según las valoraciones recientes

3,7Comida
3,1Servicio
3,2Ambiente
3Calidad/precio

Ruido • Moderado

Destaca en

Philadelphia County
Apto para niños
Suburbios occidentales
Apto para niños
Suburbios occidentales
Ideal para grupos

2567 opiniones

OT
Comensal de OpenTable
Filadelfia
1 reseña
1.0
1 reseña
Fecha de la visita: 21 de septiembre de 2020
1. Global 1
2. Comida 1
3. Servicio 1
4. Ambiente 1
Horrible experience
¿Te ha parecido útil?
S
Samantha
Filadelfia
2 opiniones
1.0
2 opiniones
Comieron hace 1 día
1. Global 1
2. Comida 1
3. Servicio 1
4. Ambiente 1
Had a 630 reservation, we never even got sat or greeted. Waited an hour past our reservation time to find out their bartender walked out and they had 4 servers. A whole lobby filled with people waiting to celebrate their birthday, like myself. They never turned off their reservation books or informed anyone of what was going on. A number of people walked out after being seated and never served. Managers were no where to be found nor were helping the staff. Some wonderful girl was brave enough to hop back behind the bar to help even though she wasnt a bartender and had a great spirit about the situation.
¿Te ha parecido útil?
B
Brendan
Unspecified
1 reseña
2.0
1 reseña
Comieron hace 1 día
1. Global 2
2. Comida 5
3. Servicio 2
4. Ambiente 4
I had a reservation for 7:15 and unfortunately did not get sat until 8:00. They were clearly very overbooked and understaffed. The food was delicious as always and our sever was very nice, but we waited very long to even be given our menus.
¿Te ha parecido útil?
K
Keysa
Filadelfia
6 opiniones
3.0
6 opiniones
Comieron hace 2 días
1. Global 3
2. Comida 5
3. Servicio 2
4. Ambiente 4
I haven’t be n here in several years. I was celebrating my birthday. I can’t u sweat and why a table that came after us got started before us? The chef was good and the food was good as well. The service was a bit funky. My husband had a good time as he had never been.
¿Te ha parecido útil?
T
Taniya
Atlantic City
3 opiniones
1.0
3 opiniones
Comieron hace 2 días
1. Global 1
2. Comida 1
3. Servicio 1
4. Ambiente 1
If I could give this location zero stars I would. For context I did book a reservation on Friday February 14th - so I was already prepared to be patient and expect some delays when it came to being seated, serviced, and eating but this location on this specific night was just 100% out of control, understaffed, and unprepared for there SCHEDULED RESERVATIONS. Our reservation was for 9:00pm. we areived at 8:50pm. When we walked in the check-in/waiting area was over packed, loud, unorganized, and chaotic. It was so many people that it took 20 minutes to check in (Our check-in time was 9:10pm) Shortly after checking in the manager began to call reservations by name to be seated. By this time it is 9:30pm and our name was not called - after asking the manager why not we were told that they were seating "8:00pm reservations" We than sat and waited til a little after 10:00pm to eventually be called and seated. The host would sit 2-3 tables at a time. We sat at the table for 20 minutes before we received our menus. Then it took 10 more minutes before someone a lady came out and took our orders for our drinks and appetizers. So this is around 10:30pm. Before leaving she states they only have 2 people working at the bar and that is causing all of the delay in the restaurant... We didnt receive our drinks (not our appetizers or main course ordered) until 11:17pm. Meanwhile during all of this 1/3 tables that was seated at the same time as us already had there drinks, alcoholic drinks, appetizers, main course, and there chef was finishing up his show) My partner and I decided to leave ruining our night on Valentines Day. When we were leaving at 11:20pm they were seating 10:00pm reservations. They are scheduled to close at 11:00pm. This location needs to fire everyone starting at the top going down and create a fresh start to ensure proper management, reservations, and customer service. They were obviously overbooked and the managers were not on the same page! DONT COME HERE!!!!!
¿Te ha parecido útil?
S
Stacie
Washington D.C.
2 opiniones
1.0
2 opiniones
Comieron hace 3 días
1. Global 1
2. Comida 1
3. Servicio 1
4. Ambiente 1
Had a 5:45 reservation. We were seated in the back near the drafty exit door. At 6:30 we had not received anything, not even water. Complained to management and we received water. By 6:45 we hadn’t received anything else. Complained to management who apologized. We left.
Benihana - Plymouth Meeting, PARespondió hace 2 días
Hey Stacie, We're really sorry about your recent experience at Benihana - Plymouth Meeting, PA. We understand how frustrating it can be to wait, especially for such a special occasion. We sincerely apologize for the inconvenience caused and we're committed to make sure it doesn't happen again. We appreciate your patience and understanding and we hope to serve you better in the future. Best, The Management Team
¿Te ha parecido útil?
T
Tara
VIP
Filadelfia
1 reseña
3.0
1 reseña
Comieron hace 3 días
1. Global 3
2. Comida 3
3. Servicio 3
4. Ambiente 3
Although it was not crowded when we got there, we still waited approximately 1 hour and 50 minutes to get our food. This was unacceptable to my cranky, eight-year-old who was starving. Also not great for the adults.
Benihana - Plymouth Meeting, PARespondió hace 1 día
Hello Tara, We're sorry to hear about your experience at Benihana - Plymouth Meeting, PA. We understand that waiting can be frustrating, especially when you're hungry. We appreciate your patience and understand that your experience was not up to our usual standards. We're continuously working on improving our service and your feedback is invaluable to us. We hope to have the opportunity to better your experience in the future. Best Regards, The Management Team
¿Te ha parecido útil?
J
Jessica
Filadelfia
1 reseña
5.0
1 reseña
Fecha de la visita: 4 de febrero de 2025
1. Global 5
2. Comida 5
3. Servicio 5
4. Ambiente 3
Back to the old Benihana experience I’m used to! Great food and service. It struggled a bit the last couple of years which seemed to be due to a staffing shortage, but that seems to have been resolved.
Benihana - Plymouth Meeting, PARespondió el 5 de febrero de 2025
Hello Jessica, Thank you for your wonderful review and for choosing to dine with us at Benihana - Plymouth Meeting, PA. We're thrilled to hear that you enjoyed our food and service, as we strive to provide the best for our valued guests like you. We're sorry to hear that you felt the service has been a bit lacking in the past. We're also taking note of your feedback regarding our staffing situation. Rest assured, we're working diligently to resolve these issues and ensure a seamless dining experience for our guests. We look forward to welcoming you back soon. Best Regards, The Management Team
¿Te ha parecido útil?
OT
Comensal de OpenTable
Filadelfia
6 opiniones
3.0
6 opiniones
Fecha de la visita: 2 de febrero de 2025
1. Global 3
2. Comida 5
3. Servicio 1
4. Ambiente 3
Food is always good. Service is always painfully slow. They are under staffed and under trained all the time and it shows. We have been going to Benihana for years and we know ahead of time to expect a 3 hour meal. Corporate really needs to better train the staff. It’s not a 1 time experience of bad service. It’s the same repeat service for the last 5 years. Expect to wait an extra 15-30 minutes to be seated from your reservation time. Once seated no one will come to your table not even to give you a glass of water until you get up and ask the manager for a waiter or waitress. We had a 5:30 reservation. Sat down at 6:00pm. At 7:15 we only had salad and soup on the table. I had to get up and ask for water 3 times. The alcoholic drinks that the nice people sitting at our table ordered came out around 7:40pm. Once the chef arrived the meal did move along at normal pace. I had to get up and ask the manager for the check and we still had to wait 10 minutes to get it. We love the food at Benihana which is why we torture ourselves with the same inadequate service every visit. We have tried some other teppanyaki style restaurants but the food at Benihana is best. They always give us a discount off our bill or a gift card to a future visit every time. We do not ask for this. We didn’t even complain that much this visit. The manager always proactively offers it due to the poor service. They know the service is bad. I hope corporate is reading this. They just need some extra staff and better training and Benihana could really be a GREAT experience. They could probably have a whole extra seating but due to the extremely slow service I’m fairly certain they miss out greatly reducing profits. I always tip at least 20% even when service is bad as I know this is their livelihood and I am not sure who is to blame but it sure does make it hard to do that here. We will continue to visit hoping for that better service experience! PLEASE SURPRISE ME NEXT TIME!
Benihana - Plymouth Meeting, PARespondió el 5 de febrero de 2025
Dear Guest! Thank you for your feedback. We're glad to hear that you enjoyed our food, but we're sorry to hear about your experience with our service. It's not typical of our standards, and we're sorry to hear that you felt it wasn't up to par. We take your comments seriously and will work on improving our service. We truly value your patronage and look forward to providing a better experience on your next visit. Best, Benihana - Plymouth Meeting, PA Management Team
¿Te ha parecido útil?
C
Christian
Filadelfia
3 opiniones
5.0
3 opiniones
Fecha de la visita: 2 de febrero de 2025
1. Global 5
2. Comida 5
3. Servicio 5
4. Ambiente 5
Had a great time, food was amazing and the chef was very entertaining. It was very welcoming experience from the moment I walked in.
Benihana - Plymouth Meeting, PARespondió el 5 de febrero de 2025
Hello Christian, We're thrilled to hear that you had a great time at Benihana - Plymouth Meeting, PA! It's wonderful to know that you enjoyed our food and the chef's performance. We strive to create memorable experiences for our guests and it's heartwarming to hear that we succeeded. Thank you for taking the time to share your positive feedback. We look forward to welcoming you back soon! Best, The Management Team
¿Te ha parecido útil?

Preguntas frecuentes

Benihana - Plymouth Meeting, PA ofrece servicio a domicilio a través de Postmates y Uber Eats.

Benihana - Plymouth Meeting, PA tiene una valoración de 3,1 estrellas de 2567 cliente(s) de OpenTable.

Normalmente, podrás reservar en este restaurante a través de OpenTable eligiendo la fecha, la hora y el número de personas.

Haz una reserva

2 personas

17 feb 2025

19:00

Reservado 43 veces hoy

Pide a domicilio o para llevar

Google Map para Benihana - Plymouth Meeting, PA

508 W Germantown Pike, Plymouth Meeting, PA 19462

Zonas

Información adicional

Esquina con la calle:
Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
Zona
Plymouth Meeting
Horarios
lu.–ju., do. 11:00–22:00 vi., sá. 11:00–23:00
Precio
Hasta 30 $
Cocinas
Japonesa
Ambiente
Informal
Dress code
Informal y elegante
Parking details
Estacionamiento público
Public transit
Septa Bus Routes include 27, 98 and the L bus.
Opciones de pago
AMEX, Carta Blanca, Diners Club, Discover, JCB, Mastercard, Visa
Adicional
Bar / Sala pública, Bar completo, Cervezas, Cócteles, Entrega a domicilio, Hora feliz, Opciones libres de gluten, Para no fumadores, Vegana, Vinos

Página web
https://www.benihana.com/
Número de teléfono
(610) 832-5924
Servicio de comidas
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Plymouth Meeting, PA

Haz una reserva

Pide a domicilio o para llevar

Zonas

Información adicional

Ofertas

$39 TASTE OF BENIHANA

NATIONAL MARGARITA DAY - $8 ROCKY’S MARGARITAS!

WAGYU OF THE WORLD MENU

Carta

Lo que opinan 2567 comensales

Valoraciones y opiniones generales

Destaca en

Preguntas frecuentes

¿Ofrece Benihana - Plymouth Meeting, PA servicio para llevar o a domicilio a través de OpenTable?

¿Cuál es la valoración de Benihana - Plymouth Meeting, PA?

¿Benihana - Plymouth Meeting, PA acepta reservas actualmente?

Haz una reserva

Pide a domicilio o para llevar

Zonas

Información adicional