Benihana - Columbus, OH

3.3

3,3

2784 opiniones

Hasta 30 $

Japonesa

Haz una reserva

2 personas

27 nov 2024

19:00

Reservado 26 veces hoy

Ideal para grupos
Genial para ocasiones especiales
Apto para niños

¡Bienvenidos a Benihana! Cenar aquí será una experiencia única. Los comensales pueden tomar asiento en las mesas comunes, donde el chef asignado representará el arte culinario ancestral del teppanyaki. Podrá observar cómo se cortan los alimentos para preparar una comida que deslumbrará tanto sus ojos como sus papilas gustativas, así elija un apetitoso filete, pollo tierno, o mariscos suculentos. También podrá disfrutar de sushi preparado por un talentoso chef, al tiempo que se consiente con un coctel de la casa. Benihana Columbus está ubicado en el Lifestyle Center del Polaris Fashion Place, y es el lugar ideal para disfrutar de una comida antes o después de las compras. Su chef personal demostrará el antiguo arte del teppanyaki en una de las 18 mesas dispuestas para ello. ¿Le gustaría una experiencia más privada? El establecimiento cuenta con mesas semiprivadas para recibirlo junto a su grupo. La Happy Hour se ofrece en el área lounge y bar de lunes a jueves de 15:00 a 19:00 y los viernes de las 16:00 a las 19:00.

Pide a domicilio o para llevar

Zonas

Información adicional

Ambiente
Informal
Precio
Hasta 30 $
Cocinas
Japonesa
Horarios
lu.–ju., do. 11:00–22:00 vi., sá. 11:00–23:00
Número de teléfono
(614) 436-3705
Página web
https://www.benihana.com/
Opciones de pago
AMEX, Carta Blanca, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Informal y elegante
Servicio de comidas
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Ubicación
8781 Lyra Drive, Columbus, OH 43240
Zona
Polaris
Esquina con la calle:
Polaris Parkway
Parking details
Estacionamiento privado
Adicional
Bar / Sala pública, Bar completo, Cervezas, Cócteles, Entrega a domicilio, Hora feliz, Opciones libres de gluten, Para no fumadores, Vegana, Vinos

Lo que opinan 2784 comensales

Valoraciones y opiniones generales

Solo pueden enviar opiniones los comensales que hayan probado este restaurante.

3.3

3,3 según las valoraciones recientes

3,8Comida
3,2Servicio
3,2Ambiente
2,9Calidad/precio

Ruido • Moderado

2784 opiniones

OT
Comensal de OpenTable
Columbus
11 opiniones
2.0
11 opiniones
Fecha de la visita: 9 de mayo de 2024
1. Global 2
2. Comida 5
3. Servicio 3
4. Ambiente 3
La persona que nos cocinó en la mesa tuvo una atención terrible en mis experiencias pasadas en otros Benihana. Sinceramente fue terrible, El manager nos ofreció una disculpa y descuento en la cuenta.
Benihana - Columbus, OHRespondió el 10 de mayo de 2024
Hola, lamentamos que te hayas llevado una mala impresión, nos gustaría otra oportunidad para ganar tu confianza, por favor envíanos un mensaje por nuestra página web en la sección "Contact Us" para obtener tu información de contacto. Gracias
¿Te ha parecido útil?
AN
ANAID2288
Columbus
1 reseña
2.0
1 reseña
Fecha de la visita: 2 de febrero de 2022
1. Global 2
2. Comida 5
3. Servicio 2
4. Ambiente 3
Nuestro chef fue muy bueno, sin embargo íbamos a un cumpleaños y parece ser que a nadie le importó, no hubo happy bday song. La mesera al parecer era nueva y tardaba mucho tiempo en volver a la mesa para preguntar si todo está bien… igualmente los platos sucios estaban en la mesa todo el tiempo y tardaban en ser levantados. Al ser una celebración, pudieron darnos una mejor mesa, la mesa que teníamos daba Justo a la entrada de las puertas de la cocina y no tenía la mejor vista. La comida si es muy buena!! Pero deben manejar más la hospitalidad con el comensal. I’m in the business so I know about it and you have to work a lot.
Benihana - Columbus, OHRespondió el 4 de febrero de 2022
Dear ANAID2288 On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website
¿Te ha parecido útil?
OT
Comensal de OpenTable
Columbus
4 opiniones
5.0
4 opiniones
Fecha de la visita: 16 de diciembre de 2018
1. Global 5
2. Comida 5
3. Servicio 5
4. Ambiente 5
Delicious!
¿Te ha parecido útil?
T
Thania03
Columbus
5 opiniones
5.0
5 opiniones
Fecha de la visita: 23 de julio de 2017
1. Global 5
2. Comida 5
3. Servicio 5
4. Ambiente 5
Muy buena, de trato gentil y comida de primera.
¿Te ha parecido útil?
L
Lindsay
Columbus
9 opiniones
1.0
9 opiniones
Comieron hace 3 días
1. Global 1
2. Comida 3
3. Servicio 1
4. Ambiente 1
Spend your money elsewhere! We went to a birthday just six months ago and it was GREAT. Big downturn since then. The server and chef nailed all the orders but the service was slow and zero energy. You choose a steakhouse for the atmosphere! You pay a MUCH higher meal prices for the show! No show, no fun. Not a single employee smiled…except the bartender who was great. We made note of two birthdays twice in Open Table and three times to staff at the restaurant. They promised singing and desserts but didn’t deliver. The manager left halfway through our meal. There was no server, bartender, hostess or manager to ask about the singing and dessert. While the flavors were decent, the vegetable portion sizes were drastically reduced from six months ago. We won’t be back. Not the birthday experience we wanted at all.
Benihana - Columbus, OHRespondió hace 1 día
Thanks for the feedback, Lindsay! We're truly sorry to hear about your disappointing experience at our restaurant, Benihana - Columbus. We take your comments about service speed and atmosphere very seriously and we apologize for falling short. We're glad you enjoyed the steak and dessert flavors, but it's clear we missed the mark on other aspects, including the service and atmosphere. We're committed to improving and hope for another chance to serve you better. Best, The Management Team
¿Te ha parecido útil?
A
Aaron
Columbus
2 opiniones
VIP
3.0
2 opiniones
Comieron hace 3 días
1. Global 3
2. Comida 4
3. Servicio 2
4. Ambiente 1
Reservations for 7:30 pm not seated until 8:10 pm. Waited 20 minutes on drinks (beer). Waited 35 minutes on one sangria. Waitress delivered soup twice instead of soup and salad. Waited 1 hour and 15 minutes on habatchi cook. restaurant and cook were dirty. Food was good, and cook was polite and fiendly.
Benihana - Columbus, OHRespondió hace 1 día
Thanks for the feedback, Aaron! We're sorry to hear about your experience at Benihana - Columbus. We understand that waiting can be frustrating, especially when you have a reservation. We also apologize for the delay with your drinks and the mix-up with the habatchi. We take your comments seriously and will address these issues to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We're glad to hear that you found the food good and our staff friendly. We hope to serve you again and provide a better experience.
¿Te ha parecido útil?
B
Brandon
Columbus
2 opiniones
1.0
2 opiniones
Comieron hace 3 días
1. Global 1
2. Comida 1
3. Servicio 1
4. Ambiente 1
My wife and I decided to make Benihana the last stop on our annual Christmas shopping date night. We have never been and thought it would be a special way to close out the night, and made reservations for that evening. When we arrived at the restaurant, they told us that they would seat us after ‘just a little wait’ - which was disconcerting since the restaurant seemed to be only at about half capacity. Although our server took our orders immediately, it was about 15 minutes before we got our drinks - then a half hour before we got soup, and a solid hour just for salads. At this point, our server mentioned that there were only two chefs and the we were ‘in line’ to have one cone to the table, and that there was a 17 top that required both of them at the same time. This meant that the 4 other tables (on our side of the restaurant) would have to wait until they had their service before the food would even be started. The evening devolved from there: - Why were we not called and told ahead of time that there was an issue? - Why did they continue seating people an hour from closing when the people that had been there for almost two hours hadn’t even been served yet? - Why did they not tell us when we were being seated that there was an issue? - Why was the waitress upset that she was the one that had to tell us there was a problem? - Why did I have to sit and listen to the manager whine about it only being his third day and that Benihana set him up for failure? - Why did my wife and I finally walk out of our service and have to end our night with fast food instead of the nice meal we had planned? Incredibly weak leadership - also the reason that they were short staffed. Outside of all of that, the restaurant was filthy. I do not remember the last time I had such a terrible time, but there isn’t enough love or money on earth to convince me to return.
Benihana - Columbus, OHRespondió hace 2 días
Hey, Brandon! Thanks for the feedback. We're truly sorry to hear about your experience at Benihana - Columbus. It's very disappointing to hear that your Christmas date night didn't go as planned, especially when we were only able to seat a small fraction of our guests. We understand how frustrating it must have been to wait for your service and feel apologetic about the inconvenience. We also regret any misunderstanding about the wait time. Your comments have been noted and will be addressed with our team to improve our service. We hope you'll give us another chance to make your next visit a better one.
¿Te ha parecido útil?
J
Janet
Columbus
127 opiniones
VIP
2.0
127 opiniones
Comieron hace 4 días
1. Global 2
2. Comida 2
3. Servicio 3
4. Ambiente 2
Started dining at Benihana over thirty years agoa—-the original one and several others. This one is so not good—tried it for the fourth time. The last three times, including this one—were not great. Pretty much any other Japanese steakhouse in Columbus is better.
Benihana - Columbus, OHRespondió hace 2 días
Hey, Janet! We're really sorry to hear that your recent dining experience at Benihana - Columbus didn't live up to the standards you've come to expect from us. We take your feedback seriously and we'll certainly review your comments about the food and service. We're always looking for ways to improve and your feedback is invaluable to us. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to impress you in the future. Best regards, The Management Team
¿Te ha parecido útil?
S
Sean
Columbus
1 reseña
3.0
1 reseña
Comieron hace 7 días
1. Global 3
2. Comida 5
3. Servicio 2
4. Ambiente 3
Food was fantastic but the service was terrible. We waited for a chef for over 90 minutes past our reservation time.
Benihana - Columbus, OHRespondió hace 5 días
Hi, Sean! Thank you for taking the time to share your feedback. We're thrilled to hear that you enjoyed our food but we're sorry to hear about the service you received. It's certainly not the standard we aim to provide at Benihana - Columbus. We appreciate your patience and understand the frustration it can cause, especially when you're looking forward to a meal. We're always working on improving our service and your feedback is invaluable in this process. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you again and provide a better experience. Best Regards, The Management Team
¿Te ha parecido útil?
DJ
DebraJ
Columbus
2 opiniones
3.0
2 opiniones
Comieron hace 7 días
1. Global 3
2. Comida 4
3. Servicio 3
4. Ambiente 4
The restaurant was short staffed the night we were there. That made our wait longer than normal. Food was was wonderful.
Benihana - Columbus, OHRespondió hace 6 días
Hello Debra! Thank you for taking the time to share your experience at Benihana - Columbus. We're glad to hear that you enjoyed our food! However, we're sorry to hear about the longer wait time you experienced due to staffing issues. We appreciate your patience and understanding. We're committed to providing the best service and we're always working to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you again soon. Best regards, The Management Team
¿Te ha parecido útil?

Preguntas frecuentes

Benihana - Columbus, OH ofrece servicio a domicilio a través de Postmates y Uber Eats.

Benihana - Columbus, OH tiene una valoración de 3,3 estrellas de 2784 cliente(s) de OpenTable.

Normalmente, podrás reservar en este restaurante a través de OpenTable eligiendo la fecha, la hora y el número de personas.

Haz una reserva

2 personas

27 nov 2024

19:00

Reservado 26 veces hoy

Pide a domicilio o para llevar

8781 Lyra Drive, Columbus, OH 43240

Zonas

Información adicional

Esquina con la calle:
Polaris Parkway
Zona
Polaris
Horarios
lu.–ju., do. 11:00–22:00 vi., sá. 11:00–23:00
Precio
Hasta 30 $
Cocinas
Japonesa
Ambiente
Informal
Dress code
Informal y elegante
Parking details
Estacionamiento privado
Opciones de pago
AMEX, Carta Blanca, Diners Club, Discover, JCB, Mastercard, Visa
Adicional
Bar / Sala pública, Bar completo, Cervezas, Cócteles, Entrega a domicilio, Hora feliz, Opciones libres de gluten, Para no fumadores, Vegana, Vinos

Página web
https://www.benihana.com/
Número de teléfono
(614) 436-3705
Servicio de comidas
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Columbus, OH

Haz una reserva

Pide a domicilio o para llevar

Zonas

Información adicional

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Lo que opinan 2784 comensales

Valoraciones y opiniones generales

Preguntas frecuentes

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¿Cuál es la valoración de Benihana - Columbus, OH?

¿Benihana - Columbus, OH acepta reservas actualmente?

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