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Steak And Lobster Xpx - Benihana - Cleveland, OH, Cleveland, OH

Benihana - Cleveland, OH

3.8
3,8
1908 opiniones
Hasta 30 $
Japonesa

Haz una reserva

2 personas
19:00
Reservado 26 veces hoy
  • Genial para ocasiones especiales
  • Ideal para grupos
  • Apto para niños
¡Bienvenidos a Benihana! Cenar aquí será una experiencia única.. Los comensales pueden tomar asiento en las mesas comunes, donde el chef asignado prepara el teppanyaki, un arte culinario ancestral. Podrá observar cómo cortan los filetes y preparan los alimentos, sorprendiendo así sus ojos y paladar, sin importar si elige comer un apetitoso filete, suaves piezas de pollo o mariscos suculentos. También podrá disfrutar de sushi preparado por un talentoso chef y consentirse con un coctel de la casa. Benihana Cleveland se encuentra un poco más allá del centro comercial Pavilion Mall, a poco más de 1 km al oeste de la autopista 271 y al otro lado de la calle de los Vue Apartments. Puede tomar el elevador en la planta baja del edificio de oficinas y al subir entrará directamente en el salón comedor. Aquí podrá disfrutar de una experiencia de almuerzo o cena como ninguna otra. Por favor, tenga en cuenta que cierran entre el almuerzo y la cena de 14:30 y 17:00, de lunes a jueves. Reabren para la cena y la Happy Hour a las 17:00.Se añade un 18% de servicio a todas las cuentas de grupos de 8 comensales o más.

Pide a domicilio o para llevar

Zonas

Información adicional

  • Ambiente
    Informal
  • Precio
    Hasta 30 $
  • Cocinas
    Japonesa
  • Horarios
    lu., ma., vi.–do. 11:00–23:00 mi., ju. 11:00–22:00
  • Número de teléfono
    (216) 464-7575
  • Página web
    https://www.benihana.com/
  • Opciones de pago
    AMEX, Carta Blanca, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Informal y elegante
  • Servicio de comidas
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Ubicación
    23611 Chagrin Blvd, Cleveland, OH 44122
  • Zona
    Beachwood
  • Esquina con la calle:
    Between Richmond & Green Road
  • Parking details
    Estacionamiento privado
  • Adicional
    Bar / Sala pública, Bar completo, Cervezas, Cócteles, Entrega a domicilio, Hora feliz, Opciones libres de gluten, Para no fumadores, Vegana, Vinos

Destacado en

Carta

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Lo que opinan 1908 comensales

Valoraciones y opiniones generales

Solo pueden enviar opiniones los comensales que hayan probado este restaurante.

3.8
3,8 según las valoraciones recientes
  • 4,2Comida
  • 3,7Servicio
  • 3,6Ambiente
  • 3,3Calidad/precio

Ruido • Moderado

Destaca en

  • Cleveland/Akron/Canton

    Apto para niños

  • Cleveland

    Apto para niños

1908 opiniones

  1. John

    Pittsburgh

    1 reseña

    5.0

    1 reseña

    Comieron hace 1 día

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    It was entertaining as always and food was excellent as always

    ¿Te ha parecido útil?

  2. Shane

    Nueva York

    4 opiniones

    2.0

    4 opiniones

    Comieron hace 5 días

    1. Global 2
    2. Comida 3
    3. Servicio 2
    4. Ambiente 1
    Upon coming to be seating we sat down and there were spots of grease on plates from dripping from the exhaust vents spoke to Mitchel our water and another person if we can get something to wipe it as it would be dripping on to our plates. Four of the plates at our table were dirty and needed new ones but this wasn’t the main issue. I don’t think guest want to have foreign things dripping in their food as they eat and for us to just get something to wipe it up you act like we’re asking for to much when we aren’t even asking you to clean it up even though it’s your restaurants lack of cleaning issue. Our waiter took our orders and 20 minutes later we received our drinks. When our Chef came out Chef Ron he was going over everyone’s order and Michale completely skipped putting my husbands order and messed up two other parties order too. Chef Rom had to go and fix it and took care of everyone’s order. My husband got steamed rice and Michael just for got about it and Ron had to keep telling him about it before he actually got it. Michael kept disappearing when guest wanted refills he was no where to be found Ron had to ask someone to get us refills and then Michael appears on his phone texting behind wall. Chef Ron carried this ship and if it wasn’t for him this would be a 0 . Food was good and Ron was fun and very caring and enjoyable. Please give him a raise and thank him for us! Some people should not be In this industry and Michael seems to be one of them. Won’t be back to this location again due to the second bad experience we’ve had.
    Benihana - Cleveland, OHRespondió hace 3 días
    Thanks for the feedback, Shane! We're sorry to hear about your recent experience at Benihana - Cleveland. We understand the frustration caused by the issues you've mentioned, especially the missing orders and cleanliness of the restaurant. We apologize for the inconvenience caused. Your comments will be shared with our team to address and improve our service. We hope to have the opportunity to serve you again and provide a better experience.

    ¿Te ha parecido útil?

  3. Carol

    Cleveland

    7 opiniones

    4.0

    7 opiniones

    Comieron hace 6 días

    1. Global 4
    2. Comida 5
    3. Servicio 5
    4. Ambiente 4
    Our chef, Stephanie, was INCREDIBLE!!! I wish we could request her for all of our future meals at Benihana.
    Benihana - Cleveland, OHRespondió hace 3 días
    Hi Carol! Thank you so much for your kind words. We're thrilled to hear that you had an outstanding experience with our chef. It's always our goal to provide an unforgettable dining experience, and we're glad we hit the mark for you. We understand that your recent visit to Benihana - Cleveland didn't quite live up to the standard we strive for. We appreciate your feedback and it's something we'll certainly take into consideration as we continually work to improve our guest experience. We hope to have the opportunity to serve you again in the future and promise to strive for even greater perfection. Best regards, The Management Team

    ¿Te ha parecido útil?

  4. Mark

    VIP

    Cleveland

    5 opiniones

    3.0

    5 opiniones

    Fecha de la visita: 8 de diciembre de 2024

    1. Global 3
    2. Comida 4
    3. Servicio 1
    4. Ambiente 3
    We were seated at 720pm and didn’t get our first drink delivered till 8pm. We ordered at 730 and then just sat in dismay and disbelief for 30 mins waiting for waters to be delivered. No sorry or bill reduction offered. Service at this location is clearly not what customer deserve or expect
    Benihana - Cleveland, OHRespondió el 9 de diciembre de 2024
    Hello Mark! We're truly sorry to hear about your recent experience at Benihana - Cleveland. It's clear from your feedback that we didn't meet your expectations in regard to service timing and drink delivery. We always strive to provide our guests with a smooth dining experience, and it's clear we fell short during your visit. Your feedback is invaluable to us, and we will certainly address these issues to ensure a better experience for everyone in the future. We hope you'll give us another chance to show you the service and food experience we're known for. Best Regards, The Management Team

    ¿Te ha parecido útil?

  5. charles

    Cleveland

    1 reseña

    1.0

    1 reseña

    Fecha de la visita: 4 de diciembre de 2024

    1. Global 1
    2. Comida 1
    3. Servicio 1
    4. Ambiente 1
    Too expensive for the price. And portions are not conducive to the price. Our cook was disrespectful towards our teens because they did not tip. He called them broke people.
    Benihana - Cleveland, OHRespondió el 5 de diciembre de 2024
    Thanks for the feedback, Charles! We're truly sorry to hear about your experience at Benihana - Cleveland. We strive to provide a pleasant dining environment and high-quality food, and it seems we fell short during your visit. We appreciate your feedback regarding the portions and the service. We're always looking to improve and your input helps us do that. We hope for an opportunity to serve you better in the future.

    ¿Te ha parecido útil?

  6. Lauren

    Cleveland

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 29 de noviembre de 2024

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 4
    Our favorite restaurant in the greater Cleveland area. This was the family’s special occasion restaurant when we were growing up and now that we are all over the country. It is a rare occasion that we can gather to go here. We were not disappointed! The food is consistently delicious. The service was top notch tonight as the restaurant was as quiet as we have ever seen it. Apparently the day after Thanksgiving is not as busy as Thanksgiving day as we were told the restaurant had 175 reservations. The chef show is the same as it has been for 30 years. It is fun for kids and adults who have never seen it. If in the area don’t miss the chance to eat here.
    Benihana - Cleveland, OHRespondió el 2 de diciembre de 2024
    Dear Lauren, thank you for your feedback and for choosing to dine with us. We're glad to hear you enjoyed your experience. Thank you for taking the time to leave us a review, your opinion is valued greatly and it helps us maintain an excellent standard of service to our guests.

    ¿Te ha parecido útil?

  7. lashawna

    Fort Lauderdale

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 28 de noviembre de 2024

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 4
    We had a very entertaining dinner. Antwan, our chef was very charismatic and his food was delicious. If you request him, you won’t be disappointed.
    Benihana - Cleveland, OHRespondió el 30 de noviembre de 2024
    Thanks for the review, Lashawna! We're thrilled to hear that you had an enjoyable dinner at Benihana - Cleveland. It's great to know that you enjoyed our charismatic chef's food and found the overall value to be good. We appreciate your feedback and look forward to welcoming you back soon!

    ¿Te ha parecido útil?

  8. John

    Phoenix

    1 reseña

    5.0

    1 reseña

    Fecha de la visita: 28 de noviembre de 2024

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    Our cook was Rick and he was outstanding The whole staff was very friendly and the place was so clean!! Everyone was so accommodating
    Benihana - Cleveland, OHRespondió el 30 de noviembre de 2024
    Dear John! Thanks for the feedback! We're thrilled to hear that you enjoyed your experience at Benihana - Cleveland. It's wonderful to know that our team made you feel welcome and that you appreciated the cleanliness of our restaurant. We understand that there might have been some value aspects that didn't quite meet your expectations and we sincerely apologize for that. We're always looking for ways to improve and your feedback is invaluable to us. We hope to see you again soon!

    ¿Te ha parecido útil?

  9. Fiona

    Cleveland

    1 reseña

    1.0

    1 reseña

    Fecha de la visita: 27 de noviembre de 2024

    1. Global 1
    2. Comida 2
    3. Servicio 2
    4. Ambiente 1
    I love Benihana but this was the worst. Chicken was soo salty and dry. Everything arrived backwards (meal ended with being offered sauce!). And the chef told the table to tip him directly because although the wait staff is supposed to split the tip, they never do.
    Benihana - Cleveland, OHRespondió el 30 de noviembre de 2024
    Dear Fiona! Thanks for the feedback. We're sorry to hear that your recent visit to Benihana - Cleveland didn't meet your expectations. It's disappointing to hear that our dishes and service didn't hit the mark, especially with the chicken and the timing of the tip. We strive to provide a great dining experience, and it seems we fell short this time. We appreciate your comments and will use them to improve. We hope you'll give us another chance to impress you in the future. Best, The Management Team

    ¿Te ha parecido útil?

  10. Dystiny

    Cleveland

    1 reseña

    3.0

    1 reseña

    Fecha de la visita: 26 de noviembre de 2024

    1. Global 3
    2. Comida 3
    3. Servicio 4
    4. Ambiente 1
    The atmosphere was very plain and simple, there’s brighter lighting and practically no Devore, between 2 people and not crazy portion sizes with a drink each and an appetizer of 6 dumplings it was over 200$ including tip. Not worth the money in my opinion service was good though.
    Benihana - Cleveland, OHRespondió el 28 de noviembre de 2024
    Hello, Dystiny! Thank you for your feedback. We're glad to hear that you found our service good, but we're sorry to hear that you found our atmosphere not as vibrant as you'd like. We strive to create a warm and inviting atmosphere for all our guests, and your comments will help us improve. We understand that our pricing and portion sizes did not meet your expectations and we sincerely apologize for that. We appreciate your feedback and will use it to improve our services. Best, The Management Team

    ¿Te ha parecido útil?

Preguntas frecuentes

Benihana - Cleveland, OH ofrece reparto a domicilio a través de Postmates.

Benihana - Cleveland, OH tiene una valoración de 3,8 estrellas de 1908 cliente(s) de OpenTable.

Normalmente, podrás reservar en este restaurante a través de OpenTable eligiendo la fecha, la hora y el número de personas.

Haz una reserva

2 personas
19:00
Reservado 26 veces hoy

Pide a domicilio o para llevar

Google Map para Benihana - Cleveland, OH

23611 Chagrin Blvd, Cleveland, OH 44122

Zonas

Información adicional

  • Esquina con la calle:
    Between Richmond & Green Road
  • Zona
    Beachwood
  • Horarios
    lu., ma., vi.–do. 11:00–23:00 mi., ju. 11:00–22:00
  • Precio
    Hasta 30 $
  • Cocinas
    Japonesa
  • Ambiente
    Informal
  • Dress code
    Informal y elegante
  • Parking details
    Estacionamiento privado
  • Opciones de pago
    AMEX, Carta Blanca, Diners Club, Discover, JCB, Mastercard, Visa
  • Adicional
    Bar / Sala pública, Bar completo, Cervezas, Cócteles, Entrega a domicilio, Hora feliz, Opciones libres de gluten, Para no fumadores, Vegana, Vinos
  • Página web
    https://www.benihana.com/
  • Número de teléfono
    (216) 464-7575
  • Servicio de comidas
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

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