Aqua Star at The Westin Savannah Golf Resort & Spa

Opiniones sobre Aqua Star at The Westin Savannah Golf Resort & Spa de comensales del restaurante. Basadas en valoraciones recientes.

1. OT

   Comensal de OpenTable VIP

   México3 opiniones

   3.0

   Fecha de la visita: 1 de enero de 2022

   1. Global 3
   2. Comida 2
   3. Servicio 2
   4. Ambiente 3

   Pésimo servicio , pero buena vista y mejor la Música
   

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2. SM

   SueM

   Austin4 opiniones

   5.0

   Fecha de la visita: 13 de agosto de 2021

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Comida sabrosa. Lugar tranquilo, limpio, buen servicio.
   

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3. OT

   Comensal de OpenTable

   Charleston4 opiniones

   2.0

   Fecha de la visita: 27 de febrero de 2025

   1. Global 2
   2. Comida 3
   3. Servicio 2
   4. Ambiente 1

   The night we went, there was a banquet in the room near the resturant and since it is an open area near the banquet rooms, there was a lot of noise from people all over the floor and in the hall. The resturant had more of a cafe type atmosphere very casual and only a few guests in the restaurant. The ambience was pretty nonexistent. Our server did not seem to understand what we were ordering and had to go get someone to interpret for him. Maybe he was new? My husband ordered a very dirty martini and got one that wasn’t dirty at all, if any. Food was ok but our appetizer sat for awhile and the other server went and got it. Service was subpar. Our bill was over a hundred dollars for one drink, one appetizer and two meals. Definitely would not go back there.
   

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4. B

   Bill VIP

   Dallas4 opiniones

   1.0

   Fecha de la visita: 23 de febrero de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Will never go back….a fast food drive through would have been better
   

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5. A

   Aaron

   Charleston31 opiniones

   1.0

   Fecha de la visita: 22 de febrero de 2025

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 3

   This was the singularly WORST experience we have EVER had at a restaurant. We had to quit the meal before ordering entrees because the service was so poor. They started off by not being "able to find" our reservation, although, it is completed on OpenTable. After being seated, we were ignored for so long, 25ish minutes, my wife had to go track down a server. The drink order took 30 minutes, our appetizers took 30 minutes more, and the server was nowhere to be seen. The excuse was that they recently reopened after renovations, but if you and your staff are unprepared to reopen, THEN YOU SHOULDN'T. Even though we were starving, we were not about to endure any further misery at Aqua Star. It is so sad to say because for years they have had decent quality service and good quality food. They were at one point, for a few years, our "go-to" for Mother's Day brunch. Best of luck, but never again.
   

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6. K

   Katy

   Chicago2 opiniones

   2.0

   Fecha de la visita: 21 de febrero de 2025

   1. Global 2
   2. Comida 3
   3. Servicio 2
   4. Ambiente 3

   This is the only restaurant on site that's open for dinner. Every menu online or on OpenTable is old and doesn't reflect the actual options. They are so understaffed that no one was at the host stand, so I stood there for what felt like an eternity before the bartender said I could sit up there - which meant making a reservation was pointless. The bartender was stressed. He didn't have back stock ready, so when a bottled was empty, he'd run away to see if they had more. It's unfortunate that I had such a poor experience because I have eaten there years before and it was really good. Clearly, they need to hire more staff if they want to continue to service the hotel. If I could have walked to another restaurant, it would have been better, but this Westin is a ferry ride away from civilization/downtown Savannah, so it's not as convenient.
   

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7. K

   Kleber VIP

   Miami1 reseña

   3.0

   Fecha de la visita: 28 de noviembre de 2024

   1. Global 3
   2. Comida 1
   3. Servicio 3
   4. Ambiente 2

   Poor food and quality for this level. We are very frustrated
   

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8. F

   Fran VIP

   San Antonio6 opiniones

   5.0

   Fecha de la visita: 12 de noviembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Best dinner we have had in Savannah! Loved the She Crab soup and Shrimp & Grits!
   

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9. K

   Keith VIP

   Gran Boston1 reseña

   2.0

   Fecha de la visita: 6 de noviembre de 2024

   1. Global 2
   2. Comida 4
   3. Servicio 2
   4. Ambiente 4

   The restaurant is very nice but this is the third time that I have been while staying at the Westin and there are not enough waitstaff. It also appears that there is a lot of disorganization on the operation of the restaurant serving floor from the hostess to the servers. The staff was very nice and doing their best but they appear to be woefully understaffed.
   

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10. T

    Travis

    Georgia costera4 opiniones

    2.0

    Fecha de la visita: 28 de septiembre de 2024

    1. Global 2
    2. Comida 4
    3. Servicio 1
    4. Ambiente 2

    Not sure why this place is even opened. Showed up for reservation and had to wait 15 minutes for table when only a quarter of the restaurant was being used. Waited over an hour for our food because room service was higher priority than dine in guests. Food was good, server was friendly, management needs improvement. If you want to use the short handed excuse don’t take reservations or warn diners how long it will take because when you have two young children a 2 hour dinner is tough to make them sit through.
    

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